Customer Reviews for Parker Auto Sales
(U-Haul Neighborhood Dealer)

334 reviews

6102 University Blvd E   Tuscaloosa, AL 35405

(205) 523-8523

Office Hours

  • Mon-Sun: Closed

Services at this Location:

Contact Us

(205) 523-8523

6102 University Blvd E
Tuscaloosa, AL 35405

Services at this Location:

Office Hours

  • Mon-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The staff was super helpful.

Willian Spencer 
Rating:
2.0

Make sure the tail light connections actually work. We replaced the whole electrical connection on our end but the trailer lights still weren’t working right and were causing the tail lights on our truck to blow a fuse.

Logan Crowell 
Rating:
5.0

Outstanding service, equipment and personnel!

Eugene Randle 
Rating:
5.0

Owners are so nice

Kara Elliott 
Rating:
5.0

Customer did not leave a comment.

doug wilder 
Rating:
3.0

Truck was dirty, old, bad tires and not in good condition.

TELISSA Graham 
Rating:
5.0

Very nice folks. Very helpful Thank you

Keth Bush 
Rating:
5.0

Trailer pulled differently from previous rentals of 6 x 12's. Had difficulty keeping in on a straight line.

William Brown 
Rating:
5.0

EVERYTHING WAS GREAT !!!! I WOULD RECOMMEND THIS PLACE TO ANYONE!

Djakarta Rowser 
Rating:
5.0

Did not have a problem at all with the truck !

Justin Juran 
Rating:
5.0

Customer did not leave a comment.

Alan Jones 
Rating:
5.0

Customer did not leave a comment.

William Crowell Jr 
Rating:
5.0

Friendly and helpful customer service.

jose torres 
Rating:
5.0

Customer did not leave a comment.

Adrian Erasmus 
Rating:
3.0

Customer did not leave a comment.

Tiffany Burchett 
Rating:
5.0

Customer did not leave a comment.

RONNIE ETHERIDGE 
Rating:
5.0

Customer did not leave a comment.

RONNIE ETHERIDGE 
Rating:
5.0

I will always use this location for all future needs with U-Haul. They are the friendliest a d most accommodating of all locations I have ever used

eric andrews 
Rating:
5.0

Customer did not leave a comment.

LARA DANTATA-FOSTER 
Rating:
5.0

The kindness and courteous service makes this'll our go to location for Uhaul going forward.

Richard Schadewald 
Rating:
5.0

Customer did not leave a comment.

kerry carruba 
Rating:
5.0

Parker Auto Sales was wonderful to work with. They exceeded all my expectations. Would use them again 100%

Jonathan Mosley 
Rating:
5.0

There’s nothing to improve. Mrs.Lynda at this location was beyond helpful and amazing.

Ma'Justa Thornton 
Rating:
5.0

The owners were very informative and provided great customer service. They very caring and understanding. Overall I was very please.

Kia Cameron 
Rating:
5.0

This was by far one of the friendliest and nicest places to deal with. Really appreciate how I was treated

PETER VANDERLYKE 
Rating:
3.0

Customer did not leave a comment.

Robert Cooper 
Rating:
5.0

Lynda Parker was very friendly and super helpful answering all of my questions about renting this U-Haul. I will definitely use Parker Auto Sales location again.

Amber Kendrick 
Rating:
5.0

Customer did not leave a comment.

Erin Jett 
Rating:
5.0

Everything was perfect

Kaderricka Thompson 
Rating:
5.0

Customer did not leave a comment.

BRIAN CAMPBELL 
Rating:
5.0

Just great people to work with. I'd always come back to them.

Joseph Shaul 
Rating:
4.0

Customer did not leave a comment.

Mike Thompson 
Rating:
5.0

Super helpful. Staff took good care of me

Denny Schwartz 
Rating:
5.0

Do not like the online ✔️ in process and billing. Very difficult to understand.

Lisa Bonds 
Rating:
5.0

Nothing, everything was fantastic! I will recommend every person I know to Parker Auto Sales for any U-Haul needs. All around amazing people with amazing customer service.

Morgan Rice 
Rating:
5.0

The equipment was clean, the manager was friendly and helpful. Will do business with again and recommend them.

Micheal Lowe 
Rating:
5.0

Owner called gave me the hours and the after hours procedure extremely detailed and helpful

DAVID NASSER 
Rating:
5.0

No complaints at all.i highly recommend this place of business

Dennis Gilliland 
Rating:
5.0

Great location! Very nice people!

Dawn Terry 
Rating:
4.0

Family owned with excellent service.

Steve Buchheit 
Rating:
5.0

This is a great location to pick up and drop off U-Haul equipment. Tim and his wife were very helpful.

ron cochran 
Rating:
5.0

Customer did not leave a comment.

Benjamin Van Lonkhuyzen 
Rating:
4.0

The personnel were the best! Very nice and very helpful

Jon Calvert 
Rating:
4.0

Customer did not leave a comment.

Steven Arduino 
Rating:
5.0

Customer did not leave a comment.

Alfred Gonzalez 
Rating:
5.0

The Parkers are wonderful people who care

Noel Brown 
Rating:
5.0

Customer did not leave a comment.

David Clifton 
Rating:
4.0

Customer did not leave a comment.

charles green 
Rating:
5.0

Customer did not leave a comment.

Lauren Stringer 
Rating:
5.0

Customer did not leave a comment.

Joe Treleven 
Rating:
5.0

Customer did not leave a comment.

Jessica Dees 
Rating:
5.0

Customer did not leave a comment.

Marjorie Jackson 
Rating:
4.0

I would like to say that was the cleanest truck from U Haul I’ve ever rented.Customer service was very customer friendly 😇

MICHAEL RICHARDS 
Rating:
5.0

The owners were very helpful and flexible when I was running late.

Andrew Kattos 
Rating:
5.0

Very friendly. Wanted to help get you on your way. Wonderful environment.

Anthony Sutter 
Rating:
5.0

Customer did not leave a comment.

ray wasden 
Rating:
5.0

The most pleasant U-Haul experience I have ever had. I will definitely rent from them again.

Haleigh Bullard 
Rating:
5.0

Customer did not leave a comment.

William Ramsay 
Rating:
5.0

Customer did not leave a comment.

Ryan McCormick 
Rating:
5.0

Both of the people I interacted with were very friendly and helpful.

Ronald Lim 
Rating:
5.0

Customer did not leave a comment.

David Graham 
Rating:
5.0

The Sevice at Parker Auto was spectacular!!!!

Ernest Butler 
Rating:
5.0

Great set of people. Clean environment. Great customer service. I won’t go nowhere else but there.

tony prewitt 
Rating:
5.0

I love the Parker U-Haul the whole staff was nice friendliness with an smile we was greeted. The only problem I have is with the uhaul the 1800gouhaul & the store on Skyland was rude. I won’t be using U-Haul after this. The Parker uhaul was excellent phenomenal did an fantastic job I’ll be recommending them to someone else

Elinda Miles 
Rating:
5.0

Customer did not leave a comment.

Martha Houcutt 
Rating:
5.0

Linda was extremely helpful and went out of her way to make the experience as easy as possible. Best customer service I have had ANYWHERE in a long time.

Johnna Miller 
Rating:
5.0

Nice couple. Very professional and honest. I will use them again in the future.

kimberly may 
Rating:
5.0

They were very nice and they showed me there truck how clean they were

anthony ciferni 
Rating:
5.0

Customer did not leave a comment.

James Sisk 
Rating:
5.0

The folks at the facility are very nice.

Noel Brown 
Rating:
5.0

Customer did not leave a comment.

Dominique Boykins 
Rating:
5.0

Customer did not leave a comment.

Lacey Melton 
Rating:
5.0

Owners were nice friendly and helpful.

Michael Oden 
Rating:
5.0

Customer did not leave a comment.

troy miller 
Rating:
5.0

Y’all was great and friendly I don’t mind renting from y’all thanks again and I will be back

Carolyn Jackson 
Rating:
5.0

Very respectful and helpful. I would recommend this location to all future customers in Tuscaloosa.

Kenneth Olivieri 
Rating:
5.0

Customer did not leave a comment.

Carlos King 
Rating:
5.0

Customer did not leave a comment.

Susan Wood 
Rating:
5.0

Parker Auto Sales was a great place in town, close to the interstate. The positives were friendly service, and they saved us money. The trailer traveled well and had good tires, but the inside we had trouble strapping items down because one of the metal rings was missing and the wooden boards along the sides were loose. We managed fine, but we did have to tighten the boards as best we could. Overall we would still rent from them again, and they are very very nice people.

casey parish 
Rating:
5.0

Customer did not leave a comment.

BRIAN CAMPBELL 
Rating:
5.0

Everything was prefect

Kendra Scott 
Rating:
5.0

Great customer service and nice people also.

Courtney Benson 
Rating:
5.0

I have rented several U-Haul vehicles. This was my best experience ever. Parker auto is the only place I will ever rent a U-Haul from. So much nicer and professional than the Skyland Ave location.

Philip Clark 
Rating:
3.0

Customer did not leave a comment.

William Tremlett 
Rating:
5.0

Parker Auto Sales was a great place to rent from. The folks there were friendly and very helpful. They made the pick up and return very easy. Could not have been better.

Marlon Cook 
Rating:
5.0

Excellent service

Scott Hendricks 
Rating:
4.0

Cab over portion of the truck leaked water into the interior portion where my household goods were. Staff were super nice and helpful when picking up the truck

James Walker 
Rating:
5.0

Customer did not leave a comment.

Marcus Ramsey 
Rating:
5.0

I’ve been to several U-Haul locations, and most of the time they are dirty, disorganized, and give the general impression that it’s probably a front for money laundering. Not this place. Parker Auto Sales is the real deal. It’s worth driving a little farther to do business here. Nice people, quick, efficient, and tidy—all around great experience. I have to rent a trailer a couple times a year for work, and have a dealer less than a mile from my office. I will drive the extra 15 minutes to Cottondale to do business with these good folks.

Harrison Gibbs 
Rating:
5.0

Customer did not leave a comment.

Susan Wood 
Rating:
5.0

Everything was above and beyond

Terralyn Muttaki 
Rating:
5.0

They're customer service was excellent

ALEXAS GREEN 
Rating:
5.0

Reps were professional, courteous, and accommodating. Pleasant experience with this location. Thank you for your assistance with my move.

Lany Wilkinson 
Rating:
4.0

Customer did not leave a comment.

Joseph Tyra 
Rating:
5.0

I give this location 5 out of 5 Stars! Efficient and my rental was immaculate! Highly recommend Parker in Tuscaloosa!

Sandra Campbell 
Rating:
5.0

Customer did not leave a comment.

Floyd Hughes 
Rating:
2.0

I made a reservation for all equipment at a previous location but the vehicle tow dolly wasn't at the first place. At this second place, I was already in a rush and didn't see the $20+ charge to load and secure my vehicle. All they did was attach the tow dolly (which was damaged - the plastic housing was loose and I had to make sure it didn't cut into the tire on the tow dolly) on the U-Haul truck. I loaded and secured my own vehicle, which was back at the first place I got the truck. I can't drive two vehicles at once but they charged me a fee saying that they loaded the vehicle. Nice.

B Paul Radu 
Rating:
5.0

If I could rate this location a 12, I would. Linda and Tim were outstanding help and worked with my situation so well. I could not have been happier with my experience and want to use this location for all of my future Uhaul needs.

HENRY BARNHARDT 
Rating:
5.0

Customer did not leave a comment.

Penny Piccione 
Rating:
5.0

Family operated business with friendly personnel. Can't reconcile conflicting comments posted here regarding friendliness/rudeness of staff.

Keith Woodbury 
No reviews have been submitted for this location.

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