The staff was super helpful.
Willian Spencer
Customer Reviews for Parker Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure the tail light connections actually work. We replaced the whole electrical connection on our end but the trailer lights still weren’t working right and were causing the tail lights on our truck to blow a fuse.
Logan CrowellOutstanding service, equipment and personnel!
Eugene RandleOwners are so nice
Kara ElliottTruck was dirty, old, bad tires and not in good condition.
TELISSA GrahamVery nice folks. Very helpful Thank you
Keth BushTrailer pulled differently from previous rentals of 6 x 12's. Had difficulty keeping in on a straight line.
William BrownEVERYTHING WAS GREAT !!!! I WOULD RECOMMEND THIS PLACE TO ANYONE!
Djakarta RowserDid not have a problem at all with the truck !
Justin JuranFriendly and helpful customer service.
jose torresI will always use this location for all future needs with U-Haul. They are the friendliest a d most accommodating of all locations I have ever used
eric andrewsThe kindness and courteous service makes this'll our go to location for Uhaul going forward.
Richard SchadewaldParker Auto Sales was wonderful to work with. They exceeded all my expectations. Would use them again 100%
Jonathan MosleyThere’s nothing to improve. Mrs.Lynda at this location was beyond helpful and amazing.
Ma'Justa ThorntonThe owners were very informative and provided great customer service. They very caring and understanding. Overall I was very please.
Kia CameronThis was by far one of the friendliest and nicest places to deal with. Really appreciate how I was treated
PETER VANDERLYKELynda Parker was very friendly and super helpful answering all of my questions about renting this U-Haul. I will definitely use Parker Auto Sales location again.
Amber KendrickEverything was perfect
Kaderricka ThompsonJust great people to work with. I'd always come back to them.
Joseph ShaulSuper helpful. Staff took good care of me
Denny SchwartzDo not like the online ✔️ in process and billing. Very difficult to understand.
Lisa BondsNothing, everything was fantastic! I will recommend every person I know to Parker Auto Sales for any U-Haul needs. All around amazing people with amazing customer service.
Morgan RiceThe equipment was clean, the manager was friendly and helpful. Will do business with again and recommend them.
Micheal LoweOwner called gave me the hours and the after hours procedure extremely detailed and helpful
DAVID NASSERNo complaints at all.i highly recommend this place of business
Dennis GillilandGreat location! Very nice people!
Dawn TerryFamily owned with excellent service.
Steve BuchheitThis is a great location to pick up and drop off U-Haul equipment. Tim and his wife were very helpful.
ron cochranThe personnel were the best! Very nice and very helpful
Jon CalvertThe Parkers are wonderful people who care
Noel BrownI would like to say that was the cleanest truck from U Haul I’ve ever rented.Customer service was very customer friendly 😇
MICHAEL RICHARDSThe owners were very helpful and flexible when I was running late.
Andrew KattosVery friendly. Wanted to help get you on your way. Wonderful environment.
Anthony SutterThe most pleasant U-Haul experience I have ever had. I will definitely rent from them again.
Haleigh BullardBoth of the people I interacted with were very friendly and helpful.
Ronald LimThe Sevice at Parker Auto was spectacular!!!!
Ernest ButlerGreat set of people. Clean environment. Great customer service. I won’t go nowhere else but there.
tony prewittI love the Parker U-Haul the whole staff was nice friendliness with an smile we was greeted. The only problem I have is with the uhaul the 1800gouhaul & the store on Skyland was rude. I won’t be using U-Haul after this. The Parker uhaul was excellent phenomenal did an fantastic job I’ll be recommending them to someone else
Elinda MilesLinda was extremely helpful and went out of her way to make the experience as easy as possible. Best customer service I have had ANYWHERE in a long time.
Johnna MillerNice couple. Very professional and honest. I will use them again in the future.
kimberly mayThey were very nice and they showed me there truck how clean they were
anthony ciferniThe folks at the facility are very nice.
Noel BrownOwners were nice friendly and helpful.
Michael OdenY’all was great and friendly I don’t mind renting from y’all thanks again and I will be back
Carolyn JacksonVery respectful and helpful. I would recommend this location to all future customers in Tuscaloosa.
Kenneth OlivieriParker Auto Sales was a great place in town, close to the interstate. The positives were friendly service, and they saved us money. The trailer traveled well and had good tires, but the inside we had trouble strapping items down because one of the metal rings was missing and the wooden boards along the sides were loose. We managed fine, but we did have to tighten the boards as best we could. Overall we would still rent from them again, and they are very very nice people.
casey parishEverything was prefect
Kendra ScottGreat customer service and nice people also.
Courtney BensonI have rented several U-Haul vehicles. This was my best experience ever. Parker auto is the only place I will ever rent a U-Haul from. So much nicer and professional than the Skyland Ave location.
Philip ClarkParker Auto Sales was a great place to rent from. The folks there were friendly and very helpful. They made the pick up and return very easy. Could not have been better.
Marlon CookExcellent service
Scott HendricksCab over portion of the truck leaked water into the interior portion where my household goods were. Staff were super nice and helpful when picking up the truck
James WalkerI’ve been to several U-Haul locations, and most of the time they are dirty, disorganized, and give the general impression that it’s probably a front for money laundering. Not this place. Parker Auto Sales is the real deal. It’s worth driving a little farther to do business here. Nice people, quick, efficient, and tidy—all around great experience. I have to rent a trailer a couple times a year for work, and have a dealer less than a mile from my office. I will drive the extra 15 minutes to Cottondale to do business with these good folks.
Harrison GibbsEverything was above and beyond
Terralyn MuttakiThey're customer service was excellent
ALEXAS GREENReps were professional, courteous, and accommodating. Pleasant experience with this location. Thank you for your assistance with my move.
Lany WilkinsonI give this location 5 out of 5 Stars! Efficient and my rental was immaculate! Highly recommend Parker in Tuscaloosa!
Sandra CampbellI made a reservation for all equipment at a previous location but the vehicle tow dolly wasn't at the first place. At this second place, I was already in a rush and didn't see the $20+ charge to load and secure my vehicle. All they did was attach the tow dolly (which was damaged - the plastic housing was loose and I had to make sure it didn't cut into the tire on the tow dolly) on the U-Haul truck. I loaded and secured my own vehicle, which was back at the first place I got the truck. I can't drive two vehicles at once but they charged me a fee saying that they loaded the vehicle. Nice.
B Paul RaduIf I could rate this location a 12, I would. Linda and Tim were outstanding help and worked with my situation so well. I could not have been happier with my experience and want to use this location for all of my future Uhaul needs.
HENRY BARNHARDTFamily operated business with friendly personnel. Can't reconcile conflicting comments posted here regarding friendliness/rudeness of staff.
Keith Woodbury