Comentarios del cliente para Park Systems Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Park Systems Inc

Grado total:

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Mary H.
Grado:

Fast and good service

Tracy G.
Grado:

El cliente no dejó un comentario.

Shawn W.
Grado:

El cliente no dejó un comentario.

beryl T.
Grado:

Thanks for the prompt service, attendant was very nice (sorry don’t remember his name) but the drop off was painless and the auto receipt was very nice. Joe tucker

Betty W.
Grado:

El cliente no dejó un comentario.

Kelly M.
Grado:

El cliente no dejó un comentario.

Travis K.
Grado:

First off the UPS Store worker was rude at the counter when we were picking up the truck. Secondly when the truck was returned, there was more fuel than when we received, we brought back 2 hours early and used less mileage than anticipated and then was charged a $10 fee for cleaning!!! Will not recommend Uhaul to anyone.

Jacqueline F.
Grado:

El cliente no dejó un comentario.

aaron D.
Grado:

Staff was very friendly and helpful.

David S.
Grado:

Finding the U-haul counter was challenging, but the people behind it were very friendly and helpful.

JUDITH C.
Grado:

Excellent business.

Harold C.
Grado:

Althoug h I reserved the vehicle for 5 days, I returned the vehicle a day early and was told I'd get no credit for that, and would be charged extra mileagefor a trip of around 200 miles, a .ridiculously low allowance. The fuel was a little lower than when picked up, so when I asked to take it out to gas it, the clerk refused to let me do that until a supervisor overruled her. The young white female clerk was surly, became angry, and should not be dealing with the public.

Cathrine D.
Grado:

El cliente no dejó un comentario.

Rosemary L.
Grado:

El cliente no dejó un comentario.

James C.
Grado:

El cliente no dejó un comentario.

dearmond A.
Grado:

Overall the experience was very good.

mark C.
Grado:

El cliente no dejó un comentario.

Richard T.
Grado:

El cliente no dejó un comentario.

Jeffrey A.
Grado:

El cliente no dejó un comentario.

nathan J.
Grado:

El cliente no dejó un comentario.

Dave M.
Grado:

Lot of different businesses at this location.

Kenneth C.
Grado:

I called to get a price for a van to go to Morgantown, WV and return. The guy told me $168.00 with 350 miles. However, a lady charged me $89.00 a Day with 100 miles. Due to bad weather I had to keep the van an extra day. I was charged $89.00 a day and $0.29 X 99 miles which totaled $349,62 after all taxes and fees. Not at all what I expected given my telephone conversation when I reserved the van.

Larry D.
Grado:

Welcome costumers with a positive Esteem.

Benny K.
Grado:

The lady that helped me was very acomdatting and helpful. Was a pleasant experience.

Joshua R.
Grado:

El cliente no dejó un comentario.

Kenneth L.
Grado:

The truck was filthy on the inside of the cab. I tried to do the self check in to pick my truck up. The code I was given did not work. Thankfully there was someone there that could help me. When I returned the truck the lady working there acted like she had no idea what I was doing returning the truck online. I’ll never use this location again.

Matthew B.
Grado:

El cliente no dejó un comentario.

Ken M.
Grado:

El cliente no dejó un comentario.

Nancy J.
Grado:

Nothing...These guys went over and beyond helping me with every need i had.

Larry S.
Grado:

Have a little more gas in truck. I had 1/8 tank of gas.

James L.
Grado:

El cliente no dejó un comentario.

Richard M.
Grado:

El cliente no dejó un comentario.

andrea C.
Grado:

El cliente no dejó un comentario.

Marilyn C.
Grado:

Great experience!

Ronald Scott E.
Grado:

Our U-Haul truck had a leak in it that was not reported. When we called them to let them know to see if we could get a different truck they said there was nothing they could do and directed us to corporate U-haul. It took over 2 hours to get someone to come and repair it.

martin D.
Grado:

Computer systems were not working well. Took a lot of time to get everything worked out to get trailer. But they were very friendly.

Clifton C.
Grado:

The guy who assisted me was friendly and courteous.

Midtown S.
Grado:

El cliente no dejó un comentario.

Hussein E.
Grado:

your truck is not maintained problem with the break and the staring wheels I didn't finish my move because I was afraid to drive it. it was unsafe with the big gab in the staring-wheels .

Susan S.
Grado:

The people were great - very friendly and helpful, however the location of the office is a bit strange. It appears to be located in an old kitchen and you have to walk through a couple strange hallways to get to the desk, however, the most important thing to me was the Kanawha City location and the good customer service.

Ji K.
Grado:

The cabin smelled like smoke. We drove 6+ hours in a second hand smoke cabin.

Linda B.
Grado:

Clerk should be sure charges on billing are correct. I was charged for a dolly and use of blankets which were not used. A return trip to the U-Haul store was necessary to get billing corrected.

Ayesha S.
Grado:

El cliente no dejó un comentario.

Carol M.
Grado:

It's a little confusing to figure out what door to use to get in to rent the vehicle.

Elizabeth L.
Grado:

Trying to charge me a 60 dollar cleaning fee when there might have been a box of empty boxs in the back that I forgot, no, that is not ok. That is not in anyway shape or form ok.

TROY S.
Grado:

I was not able to use my VIP DISCOUNT and they were rude about it. The truck, upon pick up, had to be hosed out because mud was caked over the entire back section of the truck on the inside and out. I request it be cleaned before we could even take the truck off the lot. The place took over an hour to check me out the truck, then upon my inspection of the truck had to chase woman down in the bar next door to report the hog mud in the truck. Instead of just switching trucks, she offered to have a guy was it off. Then, when it was returned, it says i didn't put it to the correct fuel mark when and charged for gas that I shouldn't have been.

DAVID W.
Grado:

Phil Young and his staff were tremendous. Made the decision a great one. Really helped out.

James A.
Grado:

Very nice people who were very helpful.

Richard H.
Grado:

El cliente no dejó un comentario.

THOMAS P.
Grado:

El cliente no dejó un comentario.

Sara K.
Grado:

not because of the location, but because of uhauls policies which allow on line reservations to trump in- person reservations made earlier. The truck i reserved was not available and i was in a position of being forced to get a larger one, while VERY expensive professional movers waited. Had to pay extra for truck /movers because of this. Truck was too big to fit well into defined space resulting in additional loading/unloading time. If someone makes a reservation on x date for a 10 ft truck for 4:30 on y date- because the store indicates that is when the truck is due back from the previous rental -, an online reservation made after x date for same truck for 12:30 p.m.on y date should not be given the first persons' truck. This was my situation. Will NOT rent from Uhaul again unless I can be guaranteed the specific size vehicle that was reserved. This was a bad and economically costly experience that multiple renters experience every day.

nicole R.
Grado:

They charged my card twice for $415 so I definitely wasn’t happy about that the guy was nice enough to hook up the dolly though.

Tina G.
Grado:

El cliente no dejó un comentario.

Elizabeth C.
Grado:

El cliente no dejó un comentario.

JUDITH R.
Grado:

Was not to clean inside.

Jewell H.
Grado:

Customer service is excellent. Employees are professional and friendly. They make the moving process a little better!

Steven P.
Grado:

The size of truck that I reserved online 5 days beforehand was not present when I arrived. It was worked out by giving me a larger truck, but I would have preferred the smaller one. According to the clerk, this happens a lot with the online reservations. This is an issue that should be corrected and I would think an easy one to fix.

Charlene Marie K.
Grado:

El cliente no dejó un comentario.

walter S.
Grado:

Best u-haul experience ever! Great staff and quality equipment.

ralph H.
Grado:

El cliente no dejó un comentario.

Deborah C.
Grado:

El cliente no dejó un comentario.

Ryan A.
Grado:

Yes, but the rental location makes you walk through janitorial closets to get to the counter. Makes you feel like you aren't in the right spot. The counter is staffed by people operating the bar and UPS store on either side.

KENNETH F.
Grado:

Once again good all around experience.

Tina G.
Grado:

El cliente no dejó un comentario.

Travis C.
Grado:

The pickup truck I rented reeked of cigarette smoke. As an ex-smoker, it was extremely unpleasant. It was in good condition otherwise.

Caroline S.
Grado:

El cliente no dejó un comentario.

Michelle W.
Grado:

helpful

Josh M.
Grado:

There was nobody at the drop off location I originally chose so we had to drop off at a different location and pay extra miles.

Raymond B.
Grado:

Great Staff Great Location great customer service R.Barron

Ian K.
Grado:

Thanks for adjusting my time to accommodate me this morning.

William C.
Grado:

Equipment was fine. People checking me in and out were the most uninterested people I've dealt with . They just wanted to be somewhere else or play on their phone. sighing loudly is not a formal greeting

williard B.
Grado:

El cliente no dejó un comentario.

Daniel R.
Grado:

El cliente no dejó un comentario.

laura M.
Grado:

Everything was great. Will certainly use this location again very soon.

JOSHUA S.
Grado:

El cliente no dejó un comentario.

Ogaga U.
Grado:

El cliente no dejó un comentario.

Christina A.
Grado:

Excellent they even met me in the parking lot when i was turning in the truck. Excellent customer service and amazing "no wait time."

Bryan M.
Grado:

Very satisfied with your business, both location and service.

james E.
Grado:

El cliente no dejó un comentario.

Paul V.
Grado:

They failed to alert me to the fact that they'd listed me as an in-town rental even though i'd asked for a one way trailer. And so screwed me.

Melanie B.
Grado:

El cliente no dejó un comentario.

Keith J.
Grado:

try not to tell the customer that he did not pay when he used a debit card and has the proof that he did and try not to make the customer feel that he is being ripped off because now anything you charge him for he is not going to believe when money has been deducted from his account and you say it wasn't .

Sharon P.
Grado:

Rented a cargo van. It had not been cleaned very well. Vehicle was in good condition.

DEARMOND A.
Grado:

El cliente no dejó un comentario.

Teresa C.
Grado:

El cliente no dejó un comentario.

terry B.
Grado:

One location reserved me a truck at another location I was told I would be compensated for the 30 mile round trip difference I traveled farther than I would have from closes location but that never happened I was charged full distance which was 30 times 69 cents or $20.70 more than I was told when I made the reservation that I would be charged - it’s not right to the customer to be told one thing and do as you want once you have the credit card info - I.m owed the money- contract # 92333320 my phone number is wrong on invoice the correct number is 304-626-0323 please give me a call !!!! -thanks

Ayesha S.
Grado:

This is the closest location to where I live, and the only one I've used in my adult life, so my rating is very subjective. I have no complaints, so thank you.

Stacy T.
Grado:

The guy working there is not friendly at all

JOSEPH C.
Grado:

El cliente no dejó un comentario.

Mike B.
Grado:

El cliente no dejó un comentario.

Brent M.
Grado:

keep doing the good job you are doing now.never lower your standards

SHANNON W.
Grado:

El cliente no dejó un comentario.

Richard M.
Grado:

No problems at all. Easy, friendly service!!

DREAMA C.
Grado:

El cliente no dejó un comentario.

Chikeluba E.
Grado:

El cliente no dejó un comentario.

MATTHEW C.
Grado:

The truck smelled horrifically of cigarette smoke. The facilities in general smelled like cigarette smoke. Customer service, however, was out of this world excellent.

Nancy T.
Grado:

El cliente no dejó un comentario.

John B.
Grado:

El cliente no dejó un comentario.

Miranda H.
Grado:

I would have liked to have known in advance that it was more expensive to rent on Friday instead of Saturday because I would have just rented Saturday. I am a nursing student moving out of my parents house and need every extra dime. I felt that was poor service.

keith E.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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