Comentarios del cliente para Park Street Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Park Street Storage

Grado total:

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Stephanie W. en

Grado:

You're fine as is!

Howard M. en

Grado:

More clear about where to pull up to drop off a trailer or other equibment.

aric D. en

Grado:

El cliente no dejó un comentario.

darryl W. en

Grado:

Customer Service plain and simple. After we had picked up the trailer, we had a question that needed to be answered so we could best plan our day. We called the site several times with our question over a three-hour period and left a call back number. No one responded. Without knowing if the location was closed or not we called, as I said several times. It would have been very helpful if the voice message on the answering machine would have included the site's hours of operation. We never did get a call back. It seems as if the employee was indifferent to our concern. Of course, we wouldn't have come away with that impression of the site, if the message would have included the hours of operation. Just a comment to improve customer service.

jenny C. en

Grado:

As a first time user, I was most impressed with the customer service I received from both Ryan over the phone (twice!) and from Dave at pick up. I do plan on using your local again in the near future and would definitely recommend to one and all!

Shawn M. en

Grado:

El cliente no dejó un comentario.

Angel S. en

Grado:

El cliente no dejó un comentario.

CHERYL S. en

Grado:

I believe this facility was one of the cleanest places I've seen anywhere! And service was excellent.

Steve L. en

Grado:

El cliente no dejó un comentario.

Jeff J. en

Grado:

El cliente no dejó un comentario.

Thomas C. en

Grado:

El cliente no dejó un comentario.

paul L. en

Grado:

Staff were busy with another customer trying to re-arrange some rental equipment. He let me drop off in the back and get going rather than wait for him to finish up the complicated situation they were working through.

Glen S. en

Grado:

El cliente no dejó un comentario.

Krystle K C. en

Grado:

Very helpful and professional.

Aida C. en

Grado:

El cliente no dejó un comentario.

orrin F. en

Grado:

El cliente no dejó un comentario.

bailey O. en

Grado:

El cliente no dejó un comentario.

Sherry G. en

Grado:

I was impressed with the ease at which we picked up and returned our Uhaul. The staff was great!!

Keith R. en

Grado:

El cliente no dejó un comentario.

Jason L. en

Grado:

El cliente no dejó un comentario.

Alejandra T. en

Grado:

Overall, very smooth process. Would recommend to a friend

Brian L. en

Grado:

Best U-Haul facility, people and experience we have ever had!

Aden S. en

Grado:

El cliente no dejó un comentario.

Jennifer J. en

Grado:

The representative at this location was absolutely the worst person you could have to represent U-Haul. We interrupted what ever he was doing on his phone and when he came to a stopping point on his app, he let us know he was not happy to stop and help us. He was very rude to us, spoke in a clipped manner, did not explain the rental process, did not go over features of the truck, explain anything, basically took us to the lot, handed us the keys and ran back into the building. Very unprofessional.

Kienan S. en

Grado:

Brian (I think that was the name of the guy that “helped” me) was absolutely unhelpful and rude. It was hard to rate the customer service because there was none. I will never use this location again and will advise friends and family to avoid as well. After spending almost $1000 moving across states - a small amount of service/pleasantries would have been appreciated.

joyce A. en

Grado:

The truck was clean but the right mirror was difficult to move. More importantly, my driver had a lot of experience driving but the truck was moving back and forth on the road and I thought at first it was his problem but it wasn't. He said the wheels weren't aligned. When I drove the truck back about 60 miles, I had the same problem. The check in person drove it around the parking lot and said no problem, but there was on the open road. Also, the person I got before picking up the truck told me there would be a dolly to use. There wasn't and I had to drive to another place to get one. But overall U Haul's lack of knowledge of where the pick up and drop off places were earned an F. There weren't any in Muscoda or Richland Center, as online said, but there was one in Hillsboro which would have cost me a lot less. Park Street gave me $10 off but that wasn't enough to compensate me for the problems. I will use and recommend Penske next time since an earlier experience with them was excellent. Joyce Aasen

James S. en

Grado:

El cliente no dejó un comentario.

Karolina M. en

Grado:

Slow customer service. One person helping clients while others stood around and did not offer to help.

Rachel S. en

Grado:

Wanted to say thank you so much for your patience and service! We couldn’t get the headlights to work and the guy who was helping us would continually check on us and be helpful even while checking other people in. He also switched our reservation when we wanted to change to an enclosed trailer. Thank you thank you thank you!

Jaclyn Z. en

Grado:

El cliente no dejó un comentario.

Philip M. en

Grado:

Dave and the rest of the staff were very helpful and accommodating. The facilities are extremely clean and secure. They were able to provide a trailer & truck when we needed them. Highly recommended.

anthony s. en

Grado:

Everything was great. However, the lighting was a little poor when I was inside my unit. So I had to bring in my own lamps. But the guys were kind enough to bring in power lines for my lamps.

CHRISTOPHER M. en

Grado:

Kept my stuff there for much longer than expected and had very friendly interactions when it was move-out time.

Gloria T. en

Grado:

This facility was so amazing, I'd live here! It's super clean, has an easy-to-use loading dock, and even has a bathroom! It's easily the nicest storage facility I've ever used. Nice staff, too.

Thomas H. en

Grado:

Even though we were there a short time everything was very clean and secure. Thank you very much for the present experience

Angela S. en

Grado:

This facility is well maintained and very safe!!! Definitely worth the money and will be using them again!

camilla g. en

Grado:

The gentleman at the front was incredibly kind and informative and helpful as I also rented a u-haul van. He should get a raise!!

Iseult G. en

Grado:

thanks!

LISA A. en

Grado:

The storage unit served us well for our two years away. We were sad to learn that mice occupied some of our boxes (with handle holes) and a bureau. Cleaning was not fun. The mice ruined some fabrics.

natalie s. en

Grado:

All was great! Thanks so much!

Derek G. en

Grado:

I really don't have any complaints. The facility was clean and perfect for my needs. The staff was always helpful. I would use this place again.