Comentarios de los clientes para Park Street Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Park Street Storage

Clasificación general:

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Craig P.
Clasificación:

I reserved a truck at another location. 30 minutes before my scheduled pickup I got a text that my pickup location had been changed. I wanted to return to the location where I had rented, told that would cost $300+. I drove 5 miles. Your system says I burned 2.5 gallons? The gauge looked exactly the same to me. Truck was great. Rental price was too.

Jaime K.
Clasificación:

The staff were very friendly and professional. However, the vehicle was not wiped down and I could see dirt and sticky cupholders. I would recommend this place to a friend but hope that the staff can double check equipment before renting it out.

KEMARDO H.
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El cliente no dejó un comentario.

Erik S.
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Free donuts? Seriously, it was a very smooth experience, no issues whatsoever.

Rajaa S.
Clasificación:

Very poor customer service. As convenient as the location is, I'm not using it again.

Paul D.
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El cliente no dejó un comentario.

Carrie S.
Clasificación:

First the location was changed and we were charged for the milage of the location change. Second customer service was terribly unfriendly at this location. Third the we returned the truck during business hours and the doors were locked.

Josef P.
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El cliente no dejó un comentario.

JONATHAN K.
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El cliente no dejó un comentario.

JAY P.
Clasificación:

The location was fine the service was good. The issue is where we had to pick up the truck. Got a call the day before pick up to tell us the truck wasn't 10 minutes away As originally set up but a hour away. NOT GOOD!

dejah P.
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El cliente no dejó un comentario.

John S.
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El cliente no dejó un comentario.

Pamela H.
Clasificación:

Nothing

Randy G.
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El cliente no dejó un comentario.

Debra R.
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El cliente no dejó un comentario.

ROnald M.
Clasificación:

You guys continue to be very professional. I enjoyed the uhaul experience.

james C.
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It is difficult to get anyone on the phone. Overall this was great. Truck was not maintained as well

Wendy C.
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El cliente no dejó un comentario.

Luis O.
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El cliente no dejó un comentario.

athena F.
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Person we worked with was fantastic, very nice and accommodating.

haley H.
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El cliente no dejó un comentario.

John M.
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El cliente no dejó un comentario.

Patricia M.
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Very personable, professional & effecient! Quick & easy

Dominic L.
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El cliente no dejó un comentario.

Chynna H.
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Service was great, no complaints.

Debaditya C.
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El cliente no dejó un comentario.

Scott H.
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El cliente no dejó un comentario.

Corvonn G.
Clasificación:

El cliente no dejó un comentario.

Michael J.
Clasificación:

El cliente no dejó un comentario.

Samuel H.
Clasificación:

El cliente no dejó un comentario.

BRANDON H.
Clasificación:

Nothing really. The employee that was helping was very nice and helpful

Scott B.
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El cliente no dejó un comentario.

CARYSCINE B.
Clasificación:

randy was nice and we had a issue with the unit and he gave me another unit i had a good time at that location .

David K.
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El cliente no dejó un comentario.

Andrew P.
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Poor coverage for app in the lot; was able to check out but not to check back in on return.

Edward S.
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El cliente no dejó un comentario.

Thomas B.
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El cliente no dejó un comentario.

James O.
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El cliente no dejó un comentario.

David G.
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Very good service,

Thomas S.
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Great services. Thanks again!

Edward B.
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Telephone CSR rude. Kept interrupting to talk over me. This after my pick up location was changed. No one called from UHaul. Never rent from UHaul.

DANIEL B.
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Unable to use the mobile app to check in - had to wait until store opened.

Gina W.
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El cliente no dejó un comentario.

Kelly B.
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El cliente no dejó un comentario.

Mark Preston L.
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Fanstastic customer experience. Really enjoyed the rep we worked with and thought he did a fantastic job by us.

Charles P.
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El cliente no dejó un comentario.

Emily A.
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El cliente no dejó un comentario.

Steve L.
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This is Madison's best U-Haul location. Excellent service and the vehicles are always pristine. Really appreciate the team there!

Gade G.
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I am already very satisfied with this center and will recommend others about this center. Thank you.

Terry B.
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El cliente no dejó un comentario.

John W.
Clasificación:

Nothing it was great!

John G.
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El cliente no dejó un comentario.

Roy R.
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Everything was efficiently done. Filled out info online the day before. In 10 minutes we were out and travelling. Rep was polite and friendly. No improvement needed for this visit.

benjamin R.
Clasificación:

This location made my move possible. I had an online storage unit reserved for the Warner Park Uhaul location, which was not honored. In desperation, I called the Park location and they extended the time on their truck until the next morning to help out. Luckily, I was able to move in early after discussions with my landlord and didn't need storage. Thanks to the Park location, the stress from the move was reduced immensely.

Andrew W.
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El cliente no dejó un comentario.

DAVID W.
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El cliente no dejó un comentario.

Craig H.
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El cliente no dejó un comentario.

Jeri L.
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El cliente no dejó un comentario.

Terry W.
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El cliente no dejó un comentario.

Matthew E.
Clasificación:

The staff was very helpful. They called me back the next day before they even opened to let me know a trailer was available.

Ryan T.
Clasificación:

Don't yell at your customers, improved customer service greatly at this location. Will not be coming back here.

Dennis W.
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A little better signage on the property showing where people go when doing an in person return. This location is positioned a little strange. Staff there very great. Easy return.

Michael S.
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El cliente no dejó un comentario.

Corvonn G.
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El cliente no dejó un comentario.

jacqueline D.
Clasificación:

You need to work on your website. I couldn't do the end process. Also I tried booking this on line and your system wouldn't complete. Also 800 number you sit on hold for over 30 minutes

Jamie L.
Clasificación:

The person who helped me yesterday was perhaps the worst customer service experience I've had to date. He was rude, unhelpful, dismissive, and snide throughout the process. My friend and I were shocked at the level of resentment evident in this man and walked out of there and immediately asked each other "what was that?" I will not be returning to this location.

Madalynne B.
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They were very busy. I feel like they need one or two more workers there.

Lisa C.
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El cliente no dejó un comentario.

Nathan M.
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Everything functioned fine. It's a good business in an average light industrial area

Jeff L.
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We did have a problem with a wiring harness but the team was able to switch me out to a different trailer and we were on our way. Great service!!

Orv W.
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El cliente no dejó un comentario.

Morris V.
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If you request a truck for 24 hours, either honor the request or let the customer know that it will be something else so they can plan accordingly. We ordered a truck and ended up with an inadequate van because the truck we rented was rerented early in the morning.

BRIAN S.
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El cliente no dejó un comentario.

Everette S.
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El cliente no dejó un comentario.

Irvin T.
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El cliente no dejó un comentario.

Sbawn V.
Clasificación:

3 people working. 1 man let in before open, who took the longest. The main guy at the computer was very professional. The older gentleman who brought me to the truck very professional. The other older gentleman? Spent alot of time at his computer. Mostly not and or barely wearing a mandated mask. The one really active thing I saw him do was stretch, scratch his balls and thank everyone for being patient. Then back to ignoring the world. Its a world of Covid. Act like it. I bathed in sanatizer when I left.

Chris B.
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Changed my location, vehicle was late, stood in line for 30 minutes because 1 person is working the counter on the moving day of the city, this company is pathetic.

Maddie C.
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El cliente no dejó un comentario.

Gade G.
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We had the best experience here. The staf was very polite and very effient. Thank you very much.

ROBERT B.
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El cliente no dejó un comentario.

Trent P.
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El cliente no dejó un comentario.

Ginger S.
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El cliente no dejó un comentario.

Dixon M.
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El cliente no dejó un comentario.

David M.
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Very pleasant experience compared to using the location by Home Depot which I've used several times in the past. That location has never been very enjoyable.

Craig H.
Clasificación:

Everything went well

Cody G.
Clasificación:

El cliente no dejó un comentario.

Keaton W.
Clasificación:

El cliente no dejó un comentario.

Jason F.
Clasificación:

We had a very bad experience trying to pick up our truck. We ordered a 15' truck from the Uhaul on Verona road in WI. I never received a call saying the truck is ready. I decided at noon to go in and they said we dont have your truck you need to go to another place. I asked how is a customer supposed to know where to go and they guy just shrugged and said we can give you $50 off. There were multiple people in the Verona road location that were upset. I get to the next location and he didnt even know we were coming. He was much more helpful, but after an hour on the phone with corporate we were told there arent any 15' trucks in the area so they will give me a 10'. For the inconvenience we received another $50 off. We were sent to the park street location and once again he didnt know we were coming or anything about the situation. He was very kind and helpful. I want to be sure that point comes across. He may have saved the move for us! All in all we havent received any money back from the 2 that said $50 off. The drop off in Minnetonka was easy and quick as well. Nothing against the last 2 places we dealt with at all.

Kati F.
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El cliente no dejó un comentario.

Vince L.
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El cliente no dejó un comentario.

Nathan R.
Clasificación:

Our pickup was moved several times which was frustrating

Jade G.
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Kind service person, marked existing damage to Uhaul with stickers before we left and had us check fuel level

Kula Y.
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El cliente no dejó un comentario.

Angela Z.
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Truck was filthy poor customer service

Brian C.
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El cliente no dejó un comentario.

EULICK M.
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To my experience there are nothing more to be done customer service is great I have no complaint keep up the good work

Scott L.
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Sent a couple of messages through the website and received prompt responses.

augustin L.
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Dude at the counter was very friendly.

Wendy G.
Clasificación:

El cliente no dejó un comentario.

Richard C.
Clasificación:

El cliente no dejó un comentario.

Philip M. | Overall Experience |
Clasificación:

Dave and the rest of the staff were very helpful and accommodating. The facilities are extremely clean and secure. They were able to provide a trailer & truck when we needed them. Highly recommended.

anthony s. | Overall Experience |
Clasificación:

Everything was great. However, the lighting was a little poor when I was inside my unit. So I had to bring in my own lamps. But the guys were kind enough to bring in power lines for my lamps.

CHRISTOPHER M. | Overall Experience |
Clasificación:

Kept my stuff there for much longer than expected and had very friendly interactions when it was move-out time.

Gloria T. | Overall Experience |
Clasificación:

This facility was so amazing, I'd live here! It's super clean, has an easy-to-use loading dock, and even has a bathroom! It's easily the nicest storage facility I've ever used. Nice staff, too.

Thomas H. | Overall Experience |
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Even though we were there a short time everything was very clean and secure. Thank you very much for the present experience

Angela S. | Overall Experience |
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This facility is well maintained and very safe!!! Definitely worth the money and will be using them again!

camilla g. | Overall Experience |
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The gentleman at the front was incredibly kind and informative and helpful as I also rented a u-haul van. He should get a raise!!

Iseult G. | Overall Experience |
Clasificación:

thanks!

LISA A. | Overall Experience |
Clasificación:

The storage unit served us well for our two years away. We were sad to learn that mice occupied some of our boxes (with handle holes) and a bureau. Cleaning was not fun. The mice ruined some fabrics.

natalie s. | Overall Experience |
Clasificación:

All was great! Thanks so much!

Derek G. | Overall Experience |
Clasificación:

I really don't have any complaints. The facility was clean and perfect for my needs. The staff was always helpful. I would use this place again.

No se han enviado comentarios para esta ubicación.

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