Customer Reviews for Park St Auto Service
(U-Haul Neighborhood Dealer)

319 reviews

1002 Park St   Stoughton, MA 02072

(781) 344-2613

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(781) 344-2613

1002 Park St
Stoughton, MA 02072

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Lawrence Slater 
Rating:
4.0

Very friendly and helpful

Michael Mullins 
Rating:
5.0

The staff was incredibly helpful and friendly. I would use that facility whenever in Massachusetts.

David Russell 
Rating:
5.0

Customer did not leave a comment.

William Towle 
Rating:
5.0

Customer did not leave a comment.

Nathan Gomes 
Rating:
5.0

I go here due to the rude woman at your full UHaul on rt 138. This gas station is an asset to your company in my town.

Kenneth McKee 
Rating:
3.0

The location is ok, there was no instruction given on picking up the vehicle despite emailing a question as the app asked to do. The app is horrendous and every part of it had issues. It took 45 minutes to get the app to work and get the truck because of one problem after another and horrible support. Most of this is on uhaul and the app not the location itself.

Aaron Weintrob 
Rating:
5.0

The guy in charge was very nice, friendly and helpful. He was clear about everything, so made it all very easy.

Bradley Abrams 
Rating:
5.0

Customer did not leave a comment.

Anne Malmquist 
Rating:
4.0

Customer did not leave a comment.

Jean Philippe 
Rating:
3.0

Customer did not leave a comment.

Joseph Serge Luma 
Rating:
5.0

Customer did not leave a comment.

Elton Lage 
Rating:
1.0

The charge my credit card twice wishers not fair,they have dogs inside the store make the store very smells and disgusting 😑.

SHELLA MERVEILLE 
Rating:
4.0

Customer did not leave a comment.

SADIQUE HASSAN 
Rating:
5.0

Customer did not leave a comment.

EDWARD HARRIS 
Rating:
5.0

I dropped the truck off after hours which was convenient the only thing that i wish i had known ahead of time was the guidelines for dropping the truck off after hours. I had the link on my phone from a text message, however, i did not access the link until after i put the keys in the drop box so i could not get a picture of the gas tank and the mileage.

Diane Hampston 
Rating:
4.0

Customer did not leave a comment.

Annette Awasung 
Rating:
5.0

My go to place for all my rental needs

JOHN BAPTISTA 
Rating:
5.0

Awesome Staff Super friendly attendant!! Thanks much will be back.

SERGIO SAMPSON 
Rating:
3.0

Customer did not leave a comment.

rich schiffer 
Rating:
5.0

Customer did not leave a comment.

Michelle Aguiar 
Rating:
5.0

Customer did not leave a comment.

George Harper 
Rating:
3.0

Trailer was filthy, tail / marker lights were not checked and did not work. after i found a bad connection and got them working I found broken wires to marker lights. because of time constraints the trailer travelled with these lights not working!

WILLIAM EDDY 
Rating:
4.0

Very helpful help put trailer to get her Very helpful

NATHANIEL LAMBERT 
Rating:
4.0

Customer did not leave a comment.

MICHAEL FERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

PAUL MCLEAN 
Rating:
5.0

Customer did not leave a comment.

ASHLEY DOUGLASS 
Rating:
5.0

Customer did not leave a comment.

HEATHER SOUKAS 
Rating:
5.0

Very nice approach to handling the rental. Followed up through email and text which was helpful confirming the reservation. Thank you

THOMAS PROVOST 
Rating:
1.0

The fuel on the system was more than the actual fuel in the truck. The guy said just let the people know this when you return the truck so you won't be charged for the fuel. Guess what they charged me for the fuel and although I returned the truck on time , I guess the guy on the other end processed it late so now I'm being charged for an extra day and have to fight both charges !

Hala harb 
Rating:
5.0

George was amazingly helpful! He was friendly, efficient and got us in and out quickly.

Jesica Monahan 
Rating:
5.0

Customer did not leave a comment.

ELTON MENDES ANDRADE 
Rating:
5.0

They were nice and accommodating. Truck was ready, clean and drove well. It was a perfect experience.

AMY GILLIS 
Rating:
5.0

Good customer service, will use again.

KENNETH ALMOND 
Rating:
5.0

Great service

JOHN GREENE 
Rating:
4.0

Customer did not leave a comment.

Peter Alpert 
Rating:
5.0

Customer did not leave a comment.

MICHAEL OCONNELL 
Rating:
5.0

This is the best uhaul location

Michael OConnell 
Rating:
5.0

George, Kosta and Rocky are the best!! 5 stars all around

George Novo 
Rating:
4.0

We had reserved a hand truck to help with the move. But there wasn't one in the truck. Understandable given the remote rental location. But it would have been nice to know in advance that we would not be receiving the hand truck so we could have made other arrangements to rent/buy one.

Scott Foote 
Rating:
5.0

Nice, fast and fast service

RONY JACQUES 
Rating:
5.0

I rent from them often and always recommend them to others.

Stephen Davoli 
Rating:
4.0

Customer did not leave a comment.

William Nicolas 
Rating:
5.0

Friendly professional service I will always rent from them.

Michael Oconnell 
Rating:
5.0

Customer did not leave a comment.

James Benson 
Rating:
5.0

Customer did not leave a comment.

Michael Oconnell 
Rating:
5.0

It was a great experience renting a truck at this location friendly people and very professional.

Juan Melo 
Rating:
5.0

Did a great job as always. Only place I rent from.

Donald Brabants 
Rating:
3.0

I have rented from this location several times and they have always been great to deal with, very accommodating!

Stephen Davoli 
Rating:
5.0

Customer did not leave a comment.

Cornelius Rivers 
Rating:
5.0

Yarsi was great

MARTIN OPOKU 
Rating:
5.0

Customer did not leave a comment.

CREIGHTON MUSCATO 
Rating:
5.0

Even though this is a small operation, the two people that work there were very helpful. They changed the orientation of the ball on the hitch and replaced a faulty connector on the wiring so the lights would work right.

MARK PURDY 
Rating:
3.0

Customer did not leave a comment.

alisa hambly 
Rating:
1.0

Suggestion: When the customer makes a reservation for a box truck and everything is finalized and a confirmation number is given, don't tell the customer you don't have the truck in stock and change the location pick up to where there is one. Its your job to make sure your inventory is accurate. You should have found another box truck and brung it to the customer's original pick up location. It's not our job to fix your mistake.

Daniel Gordon 
Rating:
4.0

The owner and his son took a lot of time to help me out. I truly appreciated their support

Margaret Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Patricia Macomber 
Rating:
5.0

Customer did not leave a comment.

Wayne Benson 
Rating:
5.0

Ok

Ardjan Kadaifciu 
Rating:
5.0

Loved the pick up spot and Alan the district manager. Very accommodating

Neil Winston 
Rating:
5.0

This location has the best customer service I’ve experienced out of all the Uhauls I’ve ever been. I very happy using this location and plan to for all my truck rentals from now on!!!

Saba Barghout 
Rating:
4.0

The young man at this station was very friendly, knowledgeable, and provided great service. I would recommend this station to anyone, and not only for U-Haul services, but for fuel and inspection services as well.

J. Allen Smith 
Rating:
5.0

Please reset the tire malfunction. Otherwise, wonderful experience. The garage and staff was exceptional and I will rent there from now on!!!!! Thank you

Kim Martinez 
Rating:
5.0

Customer did not leave a comment.

PETER DENNENO 
Rating:
5.0

Customer did not leave a comment.

Wayne Benson 
Rating:
3.0

Customer did not leave a comment.

Marcus Dickson 
Rating:
5.0

By far the best pick up and rental experience ever. I usually rent a truck or two per month and this is the first time I really felt as though my business mattered. I was running a few minutes Late (after closing) and U-Haul agent waited for me as he said he would. The agent not only waited but also asked me not to rush so I wouldn't cause an accident. Although pick up location is about a half an hour from my house I will continue to make the trip.

Anothony Barros 
Rating:
5.0

The guys at Park Street , Stoughton are the Best. We only rent from that location because of their friendly and professional service. All your rental shops should be like them.

Donald Brabants 
Rating:
5.0

Great service and great doggie. Rocky is the best Uhaul dog in the US.

Christopher Leonard 
Rating:
5.0

Very helpful, quick in/out and brand new trucks.

brian nowlan 
Rating:
5.0

Customer did not leave a comment.

Maureen Provost 
Rating:
5.0

Customer did not leave a comment.

warren barber 
Rating:
2.0

I was told I could drop truck off at another location. The next day I was told i have to take truck back to original location because the location I rented from owns the trucks not U-Haul. I ended up missing work to return truck an hour away. The phone numbers were hard to come by and nobody knew what they were talking about and seemed very unprofessional talking to me. I’ve use U-Haul before and never encountered this type of service before. I ended up spending $140 more to get truck back to the location while missing work. The owner at location was condescending and has a big scary dog in the office. Customer felt uncomfortable.

Rawle Austin 
Rating:
5.0

Customer did not leave a comment.

Dimitri Ayrapetov 
Rating:
5.0

Customer did not leave a comment.

Mariangela Spezzano 
Rating:
5.0

Fast, friendly, and very helpful.

Nicole Rice 
Rating:
3.0

na

Ronda Drafts 
Rating:
5.0

Customer did not leave a comment.

kelley tirrell 
Rating:
4.0

Customer did not leave a comment.

RONALD COOK 
Rating:
5.0

The guy was very nice!

Ronda Drafts 
Rating:
5.0

Customer did not leave a comment.

isabella ashu 
Rating:
2.0

I felt like the guy who’s running it over charge me for the truck that I had..

BOUN KAMMALAVONG 
Rating:
4.0

Suggestion: When people are moving across state lines, alert them to the fact that some roads do not allow trucks. Went down a 2 lane highway that did not allow trucks and we only knew from signs alerting to low clearance bridges. This information was not clear when entering this highway. Ended up having to turn around and take a different route that added 2 hours to the commute.

selim Turkoglu 
Rating:
2.0

The truck had a few defects. It needs wiper blades, the steering was a little loose, the shocks are junk, multiple rattles, mirror broken. I had originally requested an Abington pick up point. Was emailed by the district manager that a 26 footer was only available in Stoughton. I emailed back asking what was the largest truck available in Abington. There was no response. I've rented from Uhaul in Abington before with no issues and also from Enterprise in Easton with no issues. Based of this experience all further rentals will be from Enterprise.

John OLeary 
Rating:
5.0

Customer did not leave a comment.

Charlotte Evans 
Rating:
2.0

not very hospitable or easy to navigate pulling the trailer

John Dunne 
Rating:
5.0

Customer did not leave a comment.

Jian Chen 
Rating:
5.0

The van was clean. The Drivers mirror was broken and it was hard to see the cars behind me.

Indira Andrade 
Rating:
5.0

U-Haul rep was very professional and thorough.

Abieser Pacheco 
Rating:
5.0

Very good service and all worked well

Donald Brabants 
Rating:
5.0

Customer did not leave a comment.

carmen pettine 
Rating:
5.0

Was very satisfied with the service had no complaints

Maria Asaridis 
Rating:
1.0

Was diverted to this location after confirming with another location. Equipment was not safe to transport a car i had to wait 45 min of my time there till it will get fix and 3 hour of total delay cause me to loose the job transport.

Moshe Chaday 
Rating:
3.0

Customer did not leave a comment.

tary auguste 
Rating:
1.0

They over charge me I pick up the truck on Saturday July 14 and I return on July 18 they charge me same rate rate for the weekend Total mileage 157 times 99c each mile M t w showld be 79 centes per mile and Saturday and Sunday showld be 99 cent please take a look on this. Thank you

eduino pires 
Rating:
5.0

Customer did not leave a comment.

Robert Bornstein 
Rating:
1.0

We were supposed to pick up our 26' Uhaul truck in Abington on Friday June 15th, we got a call on Thursday night June 14th to tell us that they had NO trucks and we had to pick up in Kingston and would be getting a truck the size down. Friday morning while we were signing our papers to close we got a phone call saying Kingston also had NO trucks, so we had to go to Stoughton and get a 15' truck. We later drove by the Abington Uhaul and saw over 20 trucks in the parking lot. We were then told for all of the trouble we could keep the truck all weekend, then received a charge for an extra day even though they specifically told us we did not have to pay it. VERY POOR service. We should not have even had to pay for the truck at this rate.

William Bettuchi 
Rating:
3.0

Good van

Jeanpierre Netto 
Rating:
5.0

Your prices are better than Budget rent a truck and you have a better variety of truck sizes.

Matthew Edinger 
Rating:
5.0

more track

jeanpierre Tshitenge 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top