Drop off trailer location was BELOW AVERAGE. Pardo's in Richmond Indiana did not have an Uhaul person to accept trailer. Costed me time off my trip and anxiety over dropping off to a open lot. I would not prefer anyone to Pardo's Uhaul in Richmond Indiana.JASPER A.
Customer Reviews for Pardos Service Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Julie O.
El cliente no dejó un comentario.Kimberly S.
El cliente no dejó un comentario.EUGENE ANTHONY G.
I started out at m&s auto but they could not rent me anything, had to make several more calls before getting equipment from Pardos.John R.
El cliente no dejó un comentario.Duane A.
The return process and staff were also outstanding! Again I was very impressed.JOHN B.
The uhaul agent wasn't available when we were scheduled to pick up the trailer. When called, the agent stated to go ahead and take the uhaul and the paperwork would be completed on Monday. The agent where the uhaul was scheduled to be dropped off stated they would not accept the trailer due to the rental not showing up in their system. The uhaul trailer was returned to the original location where it was picked up. We received multiple phone calls from the uhaul company questioning where the trailer was. I'm hoping the issue has been resolved. It was a very unprofessional and frustrating experience.Carl K.
Didn't ask or want safe move insurance. Need credit for 14$Tom R.
El cliente no dejó un comentario.James L.
Trailer was leaking water when picked up and leaked the entire trip.Paul S.
El cliente no dejó un comentario.Robert R.
I booked a truck in Indianapolis, I need to drive Richmond IN - 80 miles - to pick up the truck. No complain to Richmond office they did a good job. But, It was a lot os stress and energy wasted because of Terrible U-Haul service experience.Tiago K.
For some reason, they could not see the accessories on my order. They gave me the blankets I asked for but "probably left the appliance dolly on another truck" because they didn't know about it, and I had to load without it. It took 20 minutes to add another driver and some extra mileage though I'd already checked in. The system needs improvements.Sarah K.
People were very friendly here at this location but were not very knowledgeable on renting a uhaul. My overall wait time to check out was 45 minutes and to return the truck was 15 min. I have an hr combined in waiting.Tommy H.
Know customer information ahead of pick up time. Make sure customer knows how to operate the vehicle completely. No instructions were given.Ken A.
They were out of appliance dollys but were able to get a free one at another U Haul place where we emptied a U Haul storage unit. The place that didn't have a 20 foot truck which Pardo's U Haul did. We were pleased with all employees and both of them working together.Bruce H.
Krissy was amazing to work with!!! My best experience EVER!ERICA A.
I was given a truck with a broken passenger side blind spot mirror which made it difficult to see cars in the blind spot. Dangerous to drive.MIKE N.
Vehicle had mud in the bed of truck and the interior smelled of cat urine.Ronald B.
this lady was very slow, it took us almost an hour to due a returnDoris C.
Make the in-store rental process quicker for walk-ins.josh T.
El cliente no dejó un comentario.Robert P.
Have a person there instead of an empty parking lotpamela F.
El cliente no dejó un comentario.Charles S.