The woman running the location, though nice enough, did not know what she was doing at all, causing us to hurt ourselves attaching a trailer. We also recieved the wrong item (a trailer instead of a dolly) which was too big to pull our car, causing us to be very late moving after which we had to pay an extra like $80 for returning the truck late. It was impossible to exchange the trailer for some reason, and the woman running the location was extremely impatient with us and made it clear we were being inconvenient to her scheduling on a Friday morning. The truck itself was fine, but I wouldn't recommend UHaul and especially not this location to someone else.
Alexis R
Customer Reviews for Satsuma Trailers LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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