Nothing Oatrick was wonderful to work with
Morueen D
Customer Reviews for Paradise Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
If the property is closed on a Sunday The clients shouldn't be charged for a day that they can't return an item. I rents Saturday morning and it was either bring it back Saturday night at 5:00 pm or hold onto it until Monday morning. I feel I shouldn't have been charged for Sunday, when the place was closed. It's not like you could have rented it anyway.
Dan rPatrick at 239 Redwood Hwy in Grants Pass Oregon was beyond helpful and all around amazing!
brenda bGreat service thank you
Ken MNothing different. This was a simple experience
Jennifer CExcellent place and customer service
james lEverything was great thank you
Ken MVery curious. Friendly and a very present situation.
Brian MVery nice guy, easy to work with. Great experience will recommend
Elizabeth MThe staff was amazing and would to back with future rentals
damon hAlways a great experience thank u
JAMIE SHelpful
PHILIP KVery helpful
PHILIP KVery helpful and conveniently located.
Kevin SKeep doing what you're doing. Shawn (sp) was a marvel. Very helpful.
Terry DI could have been assigned to a more convenient drop-off location. This one was a bit out of the way. They were friendly and helpful getting me checked in and all dropoff checks completed.
Randall WThe guys were great, had me hooked up and running in no time. Professional and friendly as always. Will use again in the future.
Graham BPaid to have a dozen moving blankets included, but these were not provided. When I asked to be reimbursed, they said they were unable to and that I needed to take up the issue with U-Haul directly. Further, the layout made it difficult to access the trailers.
Craig RSuper close to where I moved to and super easy to drop off.
Brandy WThe original drop off location did not identify where to drop off the van. When I bought the van there during open hours I was told there was another site it should have been dropped off. This was not communicated originally by U-Haul not the drop off sites fault, U-Hauls
Kevin HBest experience we have ever had at a uhaul!
Claudia TI can't come up with anything at the moment.... my experience was the best......
steve sExcellent condition and service
Rich SMake sure equipment has proper licensing, and tires and fluids checked.
Karissa DI had to come back 3 times do to uhaul not having a functioning system. Not the location I went to but the main network. I was told I will be getting a credit for my inconvenience. We will see how that goes.
Jacob WMade it easy!
Rick HPatrick was very rude and ignored me when I asked him what he needed and was very short with me. Very poor customer service.
Nicolaus FNot much. The guys that work there are awesome.
Richard JThe guy who did my reservation lied to me and booked it wrong causing me to pay a $600 fee!!! They also put my family in danger by giving me a trailer with a bad wheel bearing causing me to lose my tire on the freeway with my children & wife in the car. UHAUL themselves were also very unprofessional and played volleyball with me over the phone for 2 hours. I had to wait 12 hours before they got me back into a new trailer & on the road again.
Daniel EService was excellent. Personnel were very helpful. I have no complaints.
Dennis DQuick and efficient service! The paperwork was very well thought out - easy to understand what to do on my end of the contract! The person who received the truck was very friendly!
Pat CThey made the return EASY....
Volinda FHonestly this was the best possible situation.. easy check in, clean equipment, ect.
Brandon KGracious
Joyce ATechnology does not always work. U-Haul needs to ensure that a paper contract goes out with all rentals. Mobile platforms are not a reliable source for communication. (Dead batteries, lose the device(s), poor cellular reception, etcetera) Otherwise the pick up location was excellent. BTW, the marijauna haulers out of that location are way down. words from the franchisee operator. Weed is only $200/lb now. So U-Haul should see a decline in this nefarious operation of the under world.
Eric DPerfect experience
SUSAN Kvery awesome guy running place
dale cNothing
Kenton JCustomer service was great this is definitely a 5 star location
BRIANA JWe picked up the truck and it had between and eighth and quarter tank. It shifted hard
Wren Mnice area to drop off unit and friendly people
THOMAS CNice guy
Zane TJust make sure u put enough gas in it when u drop it off
Alicia GEverything went really smooth, from initial reservation, to pick up, to drop off. Everything was super easy. Great service.
Dwayne Rawesome experience, easy and quick, thanks
Gary BThank you! Fast and professional assistance!
Lory HGood people to work with, very helpful.
GEORGE G