Comentarios del cliente para Papa's Hardware

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Papa's Hardware

Grado total:

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steven P. en

Grado:

El cliente no dejó un comentario.

Jack P. en

Grado:

The location doesn't open until 11am on Sundays. U-haul website allowed me to make an appointment at 10am and implied that I could self check-in to obtain the key. This was not the case. The vendor came in - just for me. Which was great. HOWEVER, it was not fair to the vendor. I would have been satisfied to come in at 11am if I'd known.

Ronald R. en

Grado:

El cliente no dejó un comentario.

Joseph S. en

Grado:

Very friendly

justin H. en

Grado:

At the dealer. Inputting info took way too long and cumbersome. Three Tryes entering all info the system to rent the equipment be had. Even had to call to release equipment.

Edward D. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

Very nice man!

JEFFERY C. en

Grado:

El cliente no dejó un comentario.

Mike I. en

Grado:

El cliente no dejó un comentario.

Beth C. en

Grado:

Actually not the place I reserved to pickup our Uhaul. They changed my reservation without notifying me. Not sure what they don't understand about the word reservation. Made the start of our move very stressful. When trying to find out what happened I got transferred 8 different time and ended up in the wrong department each time. Thankfully one customer service rep stayed on the line to see where the calls were going wrong and it wasn't just me it happened to her when she tried. I wish I'd gotten her name she was the only one that helped.

kimberly K. en

Grado:

This location did not originally pull up on my internet search but i refuse to use the only one that did in Woodlawn VA. I had to go off of the uhaul site to find another location, however, as no amount of searching on yours pulled any other location. I think it is biased to promote one of your locations over another and it should be Uhaul policy to advertise all locations in an area equally, not just one. It is also good business to give choices to customers. If i had not found another location, i would have found another trailer provider entirely.

Mark S. en

Grado:

El cliente no dejó un comentario.

Deana D. en

Grado:

El cliente no dejó un comentario.

Charles H. en

Grado:

When I reserved the truck, I was led to believe the truck was available in Woodlawn, VA. The night before pickup, I was notified the truck was actually available in Max Meadows, VA. That bait and switch added approximately 40 charged miles, resulting in approximately $48 USD additional. In my view, Uhaul should either reimburse the $48 or reduce the mileage charge from $1.19 to $.79. Otherwise, I’m done with Uhaul, and I will socialize this experience. Contract ID: 23992813. Thank you, Charles Hall (336-312-1622).

michelle D. en

Grado:

El cliente no dejó un comentario.

Garland B. en

Grado:

Always room for improvement, but cannot think of any, for this location, at current time. The hardware store owner/Uhaul renter, was very courteous. People like him, they just don't make 'em like him, anymore. Good fella.

Ralph C. en

Grado:

make sure your dropbox is at least attached to the wall and not just sitting on the ground and can be picked up and walked off with.

Vincent T. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

El cliente no dejó un comentario.

Charles T. en

Grado:

Great service, the went out of their way to make sure everything was right

alvin W. en

Grado:

Papa's hardware was amazing he gave me a great price and was very friendly I only paid $24.95 for the same thing the u-haul place on market street in Wytheville tried to charge me $95.00 for.

Charles S. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

Excellent service, excellent rental trailer. The trailer was obviously well maintained, youd never know the trailer was over 20 years old, which is what the sticker inside said.

Brooks S. en

Grado:

El cliente no dejó un comentario.

Jennifer B. en

Grado:

Owner who helped with the truck and loading up my auto transporter was amazing. Very helpful, knowledgeable and friendly. Made a big difference in a huge project. Would recommend this location to anyone.

Jerry L. en

Grado:

El cliente no dejó un comentario.

Paul G. en

Grado:

They lost my first reservation. Only needed a 10 feet truck. I wanted it one way from wytheville with a drop off point in galax va. Give them what they need and not loose there reservation when it was made a week earlier

Dianne S. en

Grado:

El cliente no dejó un comentario.

Curtis H. en

Grado:

El cliente no dejó un comentario.

Jr K. en

Grado:

El cliente no dejó un comentario.

Donald M. en

Grado:

El cliente no dejó un comentario.

Stacy P. en

Grado:

Very nice & helpful

Andre S. en

Grado:

El cliente no dejó un comentario.

Ronald M. en

Grado:

The person where I picked up the trailer was wonderful to work with. He opened early so I could pick up the trailer. I reserved on line and the hold time was way to long. Need more people to answer phone.

gail A. en

Grado:

El cliente no dejó un comentario.

Christi K. en

Grado:

El cliente no dejó un comentario.

Sandra H. en

Grado:

El cliente no dejó un comentario.

ANGELIA S. en

Grado:

El cliente no dejó un comentario.

Jennifer G. en

Grado:

El cliente no dejó un comentario.

William R. en

Grado:

El cliente no dejó un comentario.

Stephen P. en

Grado:

El cliente no dejó un comentario.

HEATHER M. en

Grado:

El cliente no dejó un comentario.

GREGORY H. en

Grado:

El cliente no dejó un comentario.

Becky M. en

Grado:

Gentleman who helped me was most pleasant !

Phillip P. en

Grado:

Great service and experience!

Michael B. en

Grado:

Papa's Hardware. Friendly person and extremely helpful on the rental unit. Check in and out went very smoothly.

Roseanna T. en

Grado:

El cliente no dejó un comentario.

Jack P. en

Grado:

Nice, small, homey hardware store.

WALTER T. en

Grado:

El cliente no dejó un comentario.

Tim E. en

Grado:

It took a very long time for the "attendant" to fill out the form on his laptop. I was charged a fee for insurance that I did not want and was not asked about.

Valerie M. en

Grado:

Dale was very helpful and knows his equipment well.

Daniel S. en

Grado:

El cliente no dejó un comentario.

Hunter M. en

Grado:

This location was great. However, I first tried to rent from Appalachian Towing in Wytheville as it was more convenient but he said he didn't have any auto haulers available but he didn't even ask when I needed it

Robert L. en

Grado:

El cliente no dejó un comentario.

peter W. en

Grado:

Very friendly.

Bob S. en

Grado:

Guy did a great job

Jean M. en

Grado:

Returned on a Sunday. Just put things in drop box which was convenient and then received receipt the next day.

Peter C. en

Grado:

El cliente no dejó un comentario.

gloria S. en

Grado:

This gentleman could not have been more helpful. He went above and beyond.

Shaadi E. en

Grado:

El cliente no dejó un comentario.

Daniel C. en

Grado:

This site was a good 30 minutes away at 70 MPH from my requested pick location. I can understand the reason why we had to go the Ma Meadows but when I indicate the choose for pickup site you should note that the site is only a possible pick up site not the one that will have the unit requested.

stephen L. en

Grado:

The owner of this establishment was excellent. He went out of his way to make sure we were accommodated during our move. Great customer service.

Edward S. en

Grado:

El cliente no dejó un comentario.

Valerie M. en

Grado:

Dale was very helpful and I would highly recommend him.

FRANKLIN P. en

Grado:

El cliente no dejó un comentario.

MARK H. en

Grado:

I needed a 15Ft Truck and all they had was a 24ft which increased the cost $100.

kevin C. en

Grado:

El cliente no dejó un comentario.

tom B. en

Grado:

I rented a 6x12 trailer and the.place to pick it up wasn't open so we called 800 number and had to travel an hour the opposite way to get one.

MANDI T. en

Grado:

El cliente no dejó un comentario.

MARY C. en

Grado:

very good service

Matt W. en

Grado:

The man did not know how to get the right equipment in the system. Had to wait for 25 minutes and I did the online check in just like u recommended.

Donald T. en

Grado:

Location was good but not where I expected to pick up the truck. I was not told that the truck had to be in by the same time I picked it up so I was charged for an extra day. Had the location not been changed I would have picked up in the evening and that would not have happened.

SCOTT M. en

Grado:

Great return location. Very helpful and quick.

Matthew M. en

Grado:

El cliente no dejó un comentario.

DAVID B. en

Grado:

Friendliest/best customer service I have experienced! Truly exceptional!

howard S. en

Grado:

El cliente no dejó un comentario.

danny R. en

Grado:

El cliente no dejó un comentario.

MARTHA M. en

Grado:

El cliente no dejó un comentario.

karen K. en

Grado:

El cliente no dejó un comentario.

olin A. en

Grado:

El cliente no dejó un comentario.

NOLAN M. en

Grado:

El cliente no dejó un comentario.

Teresa H. en

Grado:

Great service and the representative was helpful and polite.

VASILE G. en

Grado:

We had excellent service form Dale at this location He was very helpful while other locations in and around the area were not open and not flexible as this guy was. We rented a van on the Thanksgiving day. Many thanks.

Tracy W. en

Grado:

El cliente no dejó un comentario.

Karen D. en

Grado:

Wonderful customer service. If I need another truck to rent it will be rented from Papas Hardware. Highly recommend

Kym D. en

Grado:

need to be able to do uhaul transaction at location, instead of having to call the nation uhaul to do this.

DUANE F. en

Grado:

Was pleased with the transaction.

NANCY B. en

Grado:

The corporate help and computer stuff should be easier for the site managers...There was a lot of confusion about my reservation.

JULIA G. en

Grado:

It is a scam. He told me one thing over the phone and told me something completely different when I came to pick it up and then charged me 100 dollars more than the set price. I was ripped off

en

Grado:

none