Everything was excellentDEANDREBERNARD B.
Customer Reviews for Pantops Pack N Mail
(Distribuidor de U-Haul del vecindario)
Charlottesville, VA 22911
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 5:30 p. m.
- Sab.: 9:30 a. m. - 2:30 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The staff made us uncomfortable and they even questioned the necessity of the length of time I had reserved to have the rental. I wasn't sure how long this move was going to take and wanted to make sure I didn't go over the expected time so I booked it for 12 hours. The lady told us that the truck rental is really only supposed to be for a couple of hours. She just made us very uncomfortable. We have never experienced this at any other locationMichael M.
Excellent experience, no areas of improvement to recommend.GARRETT M.
El cliente no dejó un comentario.Bryan R.
I prefer this location over others !! Thank you for your great hospitality and customer service.Sarah L.
I think it would help if the U-Haul representative would take the customer out to the vehicle before finalizing the deal. At first, I rented a truck, but found it was difficult for me to climb up so high to get inside. I went back and requested a van which had a little shelf/step up....the U-Haul rep was able to get this change fairly quickly. She was extremely nice to me. I would definitely rent from her again, if the need arises.MARYANN C.
El cliente no dejó un comentario.KATHYDAVIS P.
Diane was Awesome!Tim D.
El cliente no dejó un comentario.William R.
I was charged extra for gas. I left the same amount as when I started I even have pics.GARYLEWIS M.
El cliente no dejó un comentario.ANA S.
Well, I never actually talked to anyone at the location. But I talked to Addison at Moose Creek in Charlottesville (I think it's Moose Creek, moose something) and William in the coordination department in Richmond, VA and they were both EXTRAORDINARILY helpful, as was the last guy I talked to to cancel my reservation for 11/29â€¦the telephone support was WONDERFUL!!cyane W.
El cliente no dejó un comentario.MARKCHRISTOPHER H.
Broken license plate light. Otherwise truck was in good shapeMichael H.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.Kristie D.
El cliente no dejó un comentario.Mary P.
I would give this location 5 stars as they have always been great for renting Uhauls. This particular visit, their system had gone down the day before so I did not get an email with the information on obtaining my rental before store hours. We had to wait until the store opened to get our Uhaul. But the store staff were very apologetic and helped get us on our way quickly. I will definitely use this location again to rent.JOHNHUGHES N.
Good experienceEDWARDMICHAEL F.
Hours make it hard to pick up and return. I had trouble with the 24/7 pick up technology. After time on the phone it was finally resolved but it took over an hour.JOSEPHGARNETT C.