Customer Reviews for Palmetto Express Stop
(Distribuidor de U-Haul del vecindario)

Clasificación:

2.0

The truck was filthy inside and smelled horrible. It appears that they don't sanitize between rentals, and I would easy that the truck I used had never been cleaned (it had 16000 miles on it, so relatively new to be in such condition). The smell in the cabin was really bad.

Clasificación:

5.0

Best location by far!!!

Clasificación:

2.0

It was off to a really terrible start i got to my pickup location at 530pm the location 204 St nw 441 Miami Fl closes at 600pm went through the mobile checkout and went inside to get the key and they closed early called customer service and felt like it was my fault and needed to figure it out a hour and my third representative later I was sent to a new location mind you the previous location was fully paid almost $500 from the mobile check in and the new location requested an additional $53 deposit that has not been refunded the worst experience but the truck was reliable NEVER AGAIN!

Clasificación:

2.0

Too many bystanders loitering the area making it feel unwelcoming/unsafe.

Clasificación:

2.0

I wasn't sure if the sell drugs there or take back my Uhaul truck. Scary. I had no idea that Uhaul has so low standards. Never again. That was the worst rental experience I ever had

Clasificación:

5.0

excellent atention

Clasificación:

5.0

Best experience ever great customer service

Clasificación:

5.0

Roaches ALOT!!!

Clasificación:

4.0

I made my reservation through the app, but when I get there have to make the whole process again, so apparently the app doesn't work

Clasificación:

5.0

Buen servicio rápida atención y precios increible tu devolución de dinero instantánea

Clasificación:

5.0

Son excelente

Clasificación:

1.0

Was rung up on a secret cash register for hitch rental.

Clasificación:

4.0

It was good!

Clasificación:

5.0

Hands down the best uhaul expierence by far. The clerk provided an affordable rental plan. Even a clerk greeted me outside when i returned the merchandise. Just AWESOME ðŸ'ðŸ»

Clasificación:

2.0

My reservation was changed to this location,next time this is done.i will cancel and use another provider..

Clasificación:

1.0

Communication was very poor, was very disappointed with my experience, and the service provided which ultimately cause me to spend more money that I could not afford.

Clasificación:

1.0

The agent was super rude and unprofessional. I prepaid my reservation online and he was telling me that I had to pay $135 and he doesn't show any pre payment. I took out my phone and showed him the credit card charge and he still told me I had to pay $135. Because he was so incompetent and seemed like he didn't know what he was doing, I just gave him my AMEX to speed up the process. Once he ran my card, he threw it back at me, super rude. I prepaid online so that it can expedite my transaction, yet I was there an hour. Once he printed me something to sign, it showed the credit of my pre-payment so he wasted my time for no reason. There were also some random dudes sitting on the back of the truck hanging out. When they saw me coming with the keys, they got up but it's just super weird. I do not recommend this location at all.

Clasificación:

5.0

Customer service was good. The van was clean and I was able to make it to an important event because of their quick service 😊

Clasificación:

5.0

Be more gentil then u were before

Clasificación:

1.0

Be knowledgeable on how to take care of the customer. They overcharged me and didnt know how to fix it.

Clasificación:

5.0

Que tengan en cuenta que si se pasan de la hora de la entrega te cobran casi lo que vale el UHaul en un día y sin decirte nada, por lo demás, todo bien

Clasificación:

3.0

The location setup looks like an afterthought.

Clasificación:

3.0

The attendant takes long time to given the security that my reservation Was in this place and the neighborhood is not the best lot the drunk people around also the truck was dirty outside but finally I get the truck and thank you for the service.

Clasificación:

5.0

Excellent customer service

Clasificación:

3.0

The equipment was well maintained but not as clean as it should've been. Since they were the only one we could get in a pinch I guess I would recommend them.

Clasificación:

4.0

Wait time

Clasificación:

3.0

The rep did not speak English

Clasificación:

1.0

This is the worst service ever! They have a non-speaking English person at the countercharges has no clue

Clasificación:

2.0

The people where nice. The truck was in horrible condition. It was dirty when I got it and the back of the truck was filthy. I had to sweep it before I could put anything in it. The cabin was grimy and the truck need some serious mechanic work.

Clasificación:

4.0

They took a $100.00 deposit my actual bill is $61.25.I have not received my refund from the money left over from my $100.09 deposit ?

Clasificación:

5.0

Easy and no hassle. Clean and convenient