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I made my reservation through the app, but when I get there have to make the whole process again, so apparently the app doesn't work
Buen servicio rápida atención y precios increible tu devolución de dinero instantánea
Son excelente
Was rung up on a secret cash register for hitch rental.
It was good!
Hands down the best uhaul expierence by far. The clerk provided an affordable rental plan. Even a clerk greeted me outside when i returned the merchandise. Just AWESOME ðŸ‘ðŸ»
My reservation was changed to this location,next time this is done.i will cancel and use another provider..
Communication was very poor, was very disappointed with my experience, and the service provided which ultimately cause me to spend more money that I could not afford.
The agent was super rude and unprofessional. I prepaid my reservation online and he was telling me that I had to pay $135 and he doesn't show any pre payment. I took out my phone and showed him the credit card charge and he still told me I had to pay $135. Because he was so incompetent and seemed like he didn't know what he was doing, I just gave him my AMEX to speed up the process. Once he ran my card, he threw it back at me, super rude. I prepaid online so that it can expedite my transaction, yet I was there an hour. Once he printed me something to sign, it showed the credit of my pre-payment so he wasted my time for no reason. There were also some random dudes sitting on the back of the truck hanging out. When they saw me coming with the keys, they got up but it's just super weird. I do not recommend this location at all.
Customer service was good. The van was clean and I was able to make it to an important event because of their quick service 😊
Be more gentil then u were before
Be knowledgeable on how to take care of the customer. They overcharged me and didnt know how to fix it.
Que tengan en cuenta que si se pasan de la hora de la entrega te cobran casi lo que vale el UHaul en un dÃa y sin decirte nada, por lo demás, todo bien
The location setup looks like an afterthought.
The attendant takes long time to given the security that my reservation Was in this place and the neighborhood is not the best lot the drunk people around also the truck was dirty outside but finally I get the truck and thank you for the service.
Excellent customer service
The equipment was well maintained but not as clean as it should've been. Since they were the only one we could get in a pinch I guess I would recommend them.
Wait time
The rep did not speak English
This is the worst service ever! They have a non-speaking English person at the countercharges has no clue
The people where nice. The truck was in horrible condition. It was dirty when I got it and the back of the truck was filthy. I had to sweep it before I could put anything in it. The cabin was grimy and the truck need some serious mechanic work.
They took a $100.00 deposit my actual bill is $61.25.I have not received my refund from the money left over from my $100.09 deposit ?
Easy and no hassle. Clean and convenient
