Comentarios del cliente para Palmerston Esso

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Palmerston Esso

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Joshua S. en

Grado:

Staff was unhelpful. Serviced 6 gas station customers who came after me while I stood and waited and took 2 phone call which were likely personal based on the language that was spoken. Was not at all helpful with the order and did not seem to know what was going on. I asked for a different drop off location 3 times the he booked my drop off at a location that was locked and gated after hours.

ELVIANO T. en

Grado:

you need more u haul places .other then that thank goodness you have the palmerston one.

zach w. en

Grado:

El cliente no dejó un comentario.

james m. en

Grado:

El cliente no dejó un comentario.

dwayne m. en

Grado:

El cliente no dejó un comentario.

Edward M. en

Grado:

They were not knowledgeable. Stopped serving us to wait on other customers. They had trouble using the system.

bryon t. en

Grado:

make drop off closer to home...make sure returning u haul..someone is there to give you your money back...to save driving twice to drop off location...and call people who rented the u haul before putting the cheque in the mail...

Dave M. en

Grado:

El cliente no dejó un comentario.

Ken H. en

Grado:

I received a text telling me to call a number to confirm the booking, which I did, and he confirmed that I could pick the truck up at 8am. I then had a call from a number, not from Palmerston, and he told me I could not pick up at 8am. What about the mobile phone ap that the website tells me I can use? I then told him I spoke with Palmerston and they said I could pick up at 8am. The guy did not know what he was talking about and only caused confusion. When we went to pick up the vehicle, the clerk at the store did not know anything, including where the keys were (they were in the unlocked truck). The guy at the store wanted me to sign the contract saying how much gas was in the vehicle and the mileage without me even seeing the truck, which I did not do. He did not at anytime check our licences or verify our identity. We booked at Palmerston as it was the closest for us and therefore would cost the least in mileage, but it was terrible. I had ordered 20 furniture pads, and they were not in the truck, and the guy at the pickup had no idea and said they did not have anything like that. It was like he just had no idea, and worst of all did not give a crap about the service. I would review allowing this location to use your name and have them represent Uhaul. It was terrible from the booking to the return. I would not recommend this location to anyone.

jo Ann g. en

Grado:

Staff not very efficient , took a long time to book , and then pick up took a long time as well

Joy B. en

Grado:

We dropped the truck off here. The staff had no clue on how to file the truck was returned even after speaking with another uhaul rep (named andy) I still never recieved my refund nor did I receive an email stating if a cheque was being issued or my 127 dollars would be put on my credit card that is on file very disappointed as we spent over an hour at this location to return the truck and still walked away without my deposit refund . I didn't even spend this much at my pickup place and they were serving several customers and at my drop off I was the only one there.

Rebecca F. en

Grado:

Cost is too much! After insurance and fuel, it was over 300.00 for a 5 hr rental and 250 km.

George B. en

Grado:

El cliente no dejó un comentario.

Tyler M. en

Grado:

El cliente no dejó un comentario.

Denise O. en

Grado:

El cliente no dejó un comentario.

Ron S. en

Grado:

My truck was brand new, I like the new system for handling gas instead of the old way of returning full, Attendant was doing his very best and did a great job to get me booked, also went over the final numbers of my bill and contacted his boss about a possible over charge, I always use uHaul and will continue. Ron

sherrie w. en

Grado:

This was an amazing pick up and drop off spot. Great staff and super convenient. We will for sure use this location again.