Comentarios del cliente para Pakmail

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Pakmail

Grado total:

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GENE C. en

Grado:

I have always had a great relationship with the folks at this location.

Tollef J. en

Grado:

The check-in was painless and took hardly any time. I waited in line for much longer (just a few minutes) than it took to turn in the tow dolly. This is obviously a popular store! I thought it would take longer and be more complicated. Very pleased!

Matt M. en

Grado:

El cliente no dejó un comentario.

Joshua D. en

Grado:

Great customer service, very quick and courteous.

Matt S. en

Grado:

Correct how mobile checkin is verified, it took 20 minutes waiting on IM for me to be informed that they couldn’t help me.

Justin S. en

Grado:

Everything was great

William C. en

Grado:

El cliente no dejó un comentario.

Gregory R. en

Grado:

This is a UHaul dropoff site, but it exists in a small storefront in a shopping center with only one or two very small UHAUL signs. Difficult to find. Also leaving a returned truck in the middle of a shopping center parking lot seems odd.

Artem K. en

Grado:

El cliente no dejó un comentario.

Joseph E. en

Grado:

My van had flat tires and the location was extremely busy. This made it very frustrating to deal with. Also, the mobile check in is a joke and takes way longer than renting in person.

Sherry S. en

Grado:

I’ve rented from this location several times and the gentleman coordinating the rental is always kind, competent and the vehicles rented are always VERY clean and ready to go. I keep coming back to this location because it is always a seamless process. Thank you for taking pride in what you do! It shows and it’s nice to be the recipient of that!

ABRAHAM M. en

Grado:

Best rental experience

Greg B. en

Grado:

Original location at Parker Feed in Parker should have informed me that they were closed day of reservation. Otherwise, good experience overall.

Mary M. en

Grado:

The windshield wiper on the driver side was broken. Did not know this until I had to use it with all the slush on roads. It was difficult to start the truck due to a loose starter? I could not turn the key and it took several attempts, I was forced to buy a new windshield wiper while using truck. I was reimbursed for this when I turned my truck in. The gentleman that checked me in and out was very nice.

Sienna M. en

Grado:

Vehicle didn’t have washer fluid and had a low tire-better vehicle maintenance. The people were very nice.

DIANE A. en

Grado:

El cliente no dejó un comentario.

ryan W. en

Grado:

The location that i picked it up and the customer service at that location was superb. W. Cross Littleton. I called direct and made arrangements and booking and all was good. Now the follow up from corporate uhaul or whoever decided they would intervene was very annoying and stressful. I got 3 emails telling me the truck was at a different location further south and that the truck was available for pickup on a later date. I also got several texts reguarding this and even a phone call saying different location and later date. I kept calling down to the location on W. Cross littleton to ask about this and he told me to ignore it and everything was available at correct time and place. What im saying, is uhaul needs to get there act together and stop relying so much on there computer systems. corporate and automated computer system could really screw peoples plans up if they dont get it functioning correct. good old fasion phone call with the nice gentlemen at w. cross littleton worked very smoothly

mitchell G. en

Grado:

Great location, friendly staff

Lynn R. en

Grado:

El cliente no dejó un comentario.

Kenneth H. en

Grado:

I thought I had rented this truck for the day, when I arrived to pick it up, it was for only four hours. Definitely disappointed about that. It really made our day difficult. I had to make two trips in my pickup truck and my wife had to sit outside the building in the dark with the rest of her products until I returned. Not happy about this!!!

David F. en

Grado:

El cliente no dejó un comentario.

RICHARD W. en

Grado:

El cliente no dejó un comentario.

Victoria A. en

Grado:

El cliente no dejó un comentario.

Kevin E. en

Grado:

El cliente no dejó un comentario.

Cara H. en

Grado:

El cliente no dejó un comentario.

GLENN D. en

Grado:

We rent a van the same time each year - always ready and clean, and they are the nicest people on the earth!

Maria W. en

Grado:

Excellent customer service.

gabriel M. en

Grado:

Too many steps and questions to rent a truck (Uhaul’s policies).

Walter E. en

Grado:

If your hoping to be in and out when the doors open, plan ahead, there is a small wait, and the how the guy was able to masterfully handle his customers with efficiency, I could tell the wait was a common occurrence. Very polite, very knowledgeable.

Seanne C. en

Grado:

I wouldn't recommend UHaul to anyone who is moving. This experience was absolutely terrible. The gentleman that I rented from was great, however the company itself will never get my business ever again. I'm still in dispute of all the charges.

Denise H. en

Grado:

El cliente no dejó un comentario.

Theodore N. en

Grado:

El cliente no dejó un comentario.

Lawrence W. en

Grado:

I have had this problem a couple of times I have rented from uhaul. The bouncing and jostling of cargo knocks the furniture dolly out of its holder. I understand the idea behind having as dolly in the truck, but if I don't want one, can it be removed before I drive off. Aside from that, great service from every uhaul facility I have ever used. Thanks.

Lauren T. en

Grado:

My original reservation was completely ignored by another location (S. Evergreen, CO) and that location’s horrible owner. But I called the 800 Customer Service, and they found me a truck at another location. It was a much longer drive, but the new location (Littleton, CO) was kind, respectful, and a joy to work with. NEVER USE the S. Evergreen location, or the location in Conifer owned by the same person.

Corey B. en

Grado:

El cliente no dejó un comentario.

Blythe J. en

Grado:

El cliente no dejó un comentario.

Roy S. en

Grado:

We have used this location twice. The owner is wonderful and it is all very easy with no problems. Great service here.

Maria W. en

Grado:

Excellent service!

Dennis M. en

Grado:

El cliente no dejó un comentario.

Adrian S. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

The guy was very nice

TERESA F. en

Grado:

El cliente no dejó un comentario.

Sue K. en

Grado:

Air conditioning only worked half the time and the shocks need to be replaced. All else was fantastic!

James W. en

Grado:

The man who ran the store was wonderful. Great guy. Helped explain everything.

Richard H. en

Grado:

Plenty of vehicle options. Online check-in is very straightforward.

Kathy N. en

Grado:

El cliente no dejó un comentario.

AMY H. en

Grado:

El cliente no dejó un comentario.

Andy S. en

Grado:

El cliente no dejó un comentario.

AUBREY T. en

Grado:

El cliente no dejó un comentario.

Christopher R. en

Grado:

El cliente no dejó un comentario.

Kris A. en

Grado:

Very friendly and helpful

jim K. en

Grado:

El cliente no dejó un comentario.

Tara S. en

Grado:

This was the 2nd time using your company. Both times there was no truck, as promised, available. I want the $50 guarantee to me since, not only did I have to go to another location, but I also lost 2 hours in moving time. It was bad enough the first time, but for it to happen twice is ridiculous.

kenneth H. en

Grado:

Keep doing what you're doing. Great service!

Andrea E. en

Grado:

Uhauls parked closer to building/store front

Bridget F. en

Grado:

El cliente no dejó un comentario.

Janet P. en

Grado:

Everything was first rate! The gentleman who helped me was very kind, very helpful and extremely professional. Everything went smoothly from beginning to end. Thank you SO much!

Matt A. en

Grado:

My pick up location was different from what I signed up for online. I was not aware of this until 24hrs before I had to pick up the equipment. The pick up location assigned was not in the same city which required me to take on the additional expense and inconvienence of 30 minute Uber/Taxi shuttle. I now understand the pick up location is not guaranteed, however, this could of / should have been made more clear on the website. So what could have been a ALL good experience with your company was somewhat hampered from day one.

Richard S. en

Grado:

Nothing needs to improve

Julie S. en

Grado:

El cliente no dejó un comentario.

Andrew M. en

Grado:

El cliente no dejó un comentario.

Carter F. en

Grado:

No complaints..

Peggy B. en

Grado:

El cliente no dejó un comentario.

Cindy H. en

Grado:

El cliente no dejó un comentario.

Jeannine C. en

Grado:

El cliente no dejó un comentario.

Jim J. en

Grado:

El cliente no dejó un comentario.

Gina R. en

Grado:

They are always great about getting what we need and dates. Thank you again. Will be using them again. 5 star.

stephen E. en

Grado:

El cliente no dejó un comentario.

Gavin F. en

Grado:

El cliente no dejó un comentario.

Dileep R. en

Grado:

Great and friendly service.

CHRISTOPHER M. en

Grado:

We had a good experience! We booked a headed of time and the transaction went smoothly picking it up in CO 5/22/19 We pulled it across KS and it pulled along fine in 2 hours of pouring rain ?? during Memorial weekend traffic!

James K. en

Grado:

Location for drop off was hard to find. Wish we could have picked a place closer to home. After traveling all day it was the last thing we wanted to do was to travel additional miles when we have a location about 1 mine away from our house.

Ty H. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

This is a small Uhaul dealer location (main business was PakMail) in a strip mall with Uhaul trucks/trailers parked in the lot out front. For my drop off, it worked great due to proximity to my house. If I wanted to rent a truck or trailer, I would rather go to a larger dealer in the area.

Stephen N. en

Grado:

Easy, friendly, fast, efficient. Would definitely use again!

GARY L. en

Grado:

Trucks transmission slipped up hills, no power. Truck needed some maintenance.

richard C. en

Grado:

Very clean. I never know the place existed until I had to search for the Building Address. I have been in this parking area a lot too. Sign is very small.

Kyle B. en

Grado:

Abraham was amazing!

Nancy H. en

Grado:

El cliente no dejó un comentario.

Carrie L N. en

Grado:

The location was no problem. The reservation I made was for a location by my house. I reserved a 26’ truck with limited miles because of the location. Uhaul switched it to a smaller truck 9 miles and 20 minutes away. There was no reparations for this change. Being a 24/7 location I thought I could delay the pickup because of the distance and having to arrange a ride. I came to pick it up and my reservation was cancelled. I used only one bundle of blankets and didn’t unwrap any others, still had to pay for them. I will not ever use Uhaul again. The store where I picked up the vehicle from was nothing but nice and helpful, within the Uhaul limitations of course. Not their fault.

Collin H. en

Grado:

I felt like I had no idea what was going on and it wasn’t necessarily being explained to me either. I ended up paying an additional $200 after already pre-paying online and thinking that the total amount had been taken care of. Overall, it was a frustrating experience and I lost out on money I didn’t even have in an already stressful move.

Ken M. en

Grado:

El cliente no dejó un comentario.

Lindsey S. en

Grado:

El cliente no dejó un comentario.

Jason S. en

Grado:

El cliente no dejó un comentario.

john G. en

Grado:

El cliente no dejó un comentario.

SUSAN B. en

Grado:

It was wonderful easy safe very accommodating

Boris K. en

Grado:

El cliente no dejó un comentario.

Leigh M. en

Grado:

El cliente no dejó un comentario.

Richard T. en

Grado:

El cliente no dejó un comentario.

TRACY M. en

Grado:

El cliente no dejó un comentario.

Gamid P. en

Grado:

The service was great enough for the next customer.

Colt R. en

Grado:

El cliente no dejó un comentario.

LeRoy T. en

Grado:

My reserved truck was ready when I was scheduled to pick it up. It was clean and the stated mileage and gas level were correct. The manager had everything in order. Keep up the good work!

Russell B. en

Grado:

El cliente no dejó un comentario.

Teri C. en

Grado:

El cliente no dejó un comentario.

Kathleen W. en

Grado:

El cliente no dejó un comentario.

TOMAS A. en

Grado:

We are very pleased, the gentleman at the counter acted prompt and efficient and very professional. What a treat!!!!!

Cameron Y. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

El cliente no dejó un comentario.

Kirk Z. en

Grado:

El cliente no dejó un comentario.