Comentarios de los clientes para Pak Mail

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Pak Mail

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Casmer R.
Clasificación:

I rented a Uhaul for 0600 on 24 October at the Pasadena Marathon at 8249 Ritchie Highway, Pasadena, MD. I received a phone call the night prior on 23 Oct asking if I could accept a delay until 0800 and I accepted the delay since the representative said it would be at the Pasadena Marathon that I rented. I said I would be there at 0800-0830 due to the change from 0600. I showed up at 0830 and there was no Uhaul truck. Customer service tried to explain that it was my fault, and sent me to Pakmail location which did not open until 0900. As a result of these mistakes by Uhaul I was not able to finish the moving job. I lost a $400 due to this mistake by Uhaul of not having a vehicle available at 0600, followed by not having a vehicle available at 0800 as amended by the phone call the night prior. I want a full refund. Casmer Ratkowiak

GARRY J.
Clasificación:

this is the only u-haul that used it the best

Rachel S.
Clasificación:

Thank you for the excellent customer service and easy in and out of getting the uhaul. Such a pleasure doing business with your establishment!

GARRY J.
Clasificación:

The best u-haul dealer in pasadena md

Wilfred M.
Clasificación:

I'm not going to identify any deficiencies--if they were any they non-consequential. I was really impressed with your system for scheduling a reservation for a trailer. Although the location I was hoping to get my trailer did not have one, your system asked what my needs and schedule was and you found one at a near-by location and called me at home to finalize the schedule. Very impressive customer care indeed!

Frank C.
Clasificación:

Outstanding service ! Walt walked me through all the options, got me the best deal. Pleasure to work with. Highly recommended.

Pak M.
Clasificación:

El cliente no dejó un comentario.

Michele S.
Clasificación:

Walt never fails to be top notch! He is light years ahead any other uhaul facility I have used. Always courteous and helpful. Goes out of his way to get you what you need. If all of your facilities were like this one, you would be a powerhouse.

JACQUELINE T.
Clasificación:

El cliente no dejó un comentario.

walter P.
Clasificación:

El cliente no dejó un comentario.

Thomas W.
Clasificación:

great service outstanding job Trey was awesome

MELISSA B.
Clasificación:

El cliente no dejó un comentario.

BRIAN C.
Clasificación:

El cliente no dejó un comentario.

SCOTT S.
Clasificación:

Friendly very helpful

EMAD A.
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El cliente no dejó un comentario.

TANYA H.
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El cliente no dejó un comentario.

MARTIN L.
Clasificación:

Everything was perfect...smooth transaction and good equipment.

YOLANDA O.
Clasificación:

Nothing.. This is tje BEST Uhaul store ever!! Customer Service is phenomenal!!

JASON T.
Clasificación:

El cliente no dejó un comentario.

William S.
Clasificación:

Excellent costumer service

Layren T.
Clasificación:

El cliente no dejó un comentario.

PAUL Z.
Clasificación:

El cliente no dejó un comentario.

Robert D.
Clasificación:

El cliente no dejó un comentario.

Randall R.
Clasificación:

El cliente no dejó un comentario.

MATTHEW C.
Clasificación:

Easy transaction overall. The truck was clean and presented well. It fit our needs well. Drop off was easy

NICHOLAS L.
Clasificación:

Absolutely great experience working with Walt at Pak Mail for this rental. Everything surpassed expectations and he definitely cared about me as a customer. I will absolutely recommend this location to friends and family.

John M.
Clasificación:

Walt was a pleasure to deal with. I will be using this location for any UHaul needs in the future.

Jennifer S.
Clasificación:

El cliente no dejó un comentario.

Elizabeth G.
Clasificación:

Nothing, everything was wonderful!! The agents and facility were spot on. Very knowledgeable and very helpful in every way. I would highly recommend this location and I would definitely use this agent again if needed.

EVA C.
Clasificación:

El cliente no dejó un comentario.

Jasper H.
Clasificación:

Very friendly people

robert D.
Clasificación:

The owners of this location went out of their way to make our rental work well. They came in to meet us, even though their store was closed after the electronic checkin provided by Uhaul completely failed to work.

Randall R.
Clasificación:

El cliente no dejó un comentario.

Jessica A.
Clasificación:

Nothing, keep being great! Owners are super friendly and run a great business.

CRISTINA G.
Clasificación:

The rental location and team there were great. The run around i receieved to find this location after being directed to 3 locations which did not have the equipment i needed was annoying.

Peter A.
Clasificación:

El cliente no dejó un comentario.

Yamil R.
Clasificación:

El cliente no dejó un comentario.

Miguel F.
Clasificación:

Awesome location and great customer service. Would recommend to friends and co-workers.

Nick P.
Clasificación:

El cliente no dejó un comentario.

charlse F.
Clasificación:

El cliente no dejó un comentario.

walter P.
Clasificación:

Great location. Very helpful. They go out of their way to help you get what you need. Go there every time!

Jonathan T.
Clasificación:

the trailer was cleaned and looked well maintained but the lights kept blowing my trailer lights fuse, I had a 15 Amp initially and that would blow as soon as i turned the lights on, I put in a 20 Amp and that one also blew as soon as the lights turned on. if i unplugged the trailer wiring my fuse was fine with the lights, brakes, and turn signals on. otherwise the customer service was great and the trailer did just fine.

BRODIE F.
Clasificación:

El cliente no dejó un comentario.

Ryan C.
Clasificación:

El cliente no dejó un comentario.

rob H.
Clasificación:

Very friendly and helpful

CONNOR B.
Clasificación:

El cliente no dejó un comentario.

william S.
Clasificación:

Didn't see anyone at drop off

Sharon A.
Clasificación:

Great service. Friendly staff. Great experience.

Wayne B.
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El cliente no dejó un comentario.

Judy S.
Clasificación:

They are the best!!!

Dan O.
Clasificación:

There were difficulties using the U-Haul website to complete the rental. This took a lot of time.

Alex K.
Clasificación:

Pak Mail was great with quick and friendly service. Nothing negative to say about this establishment. -Alex

Richard C.
Clasificación:

all was good

Michele S.
Clasificación:

Make EVERY location like Pak Mail Pasadena. They are too notch customer service. They go above and beyond!! If it wasn't for this location I would never ever use U-Haul.

Harold L.
Clasificación:

El cliente no dejó un comentario.

Rene T.
Clasificación:

El cliente no dejó un comentario.

Christopher F.
Clasificación:

Nothing, they were really helpful and made sure everything was ready when we needed it.

Harold L.
Clasificación:

El cliente no dejó un comentario.

JEFFREY B.
Clasificación:

Nice people to work with, professional.

Robert F.
Clasificación:

Staff was very friendly and most helpful

Michael S.
Clasificación:

Have all u haul sites be as nice and accommodating as Pak Mail. Walt went above and beyond.

Tonia S.
Clasificación:

Walt was great! Definitely recommend!!

Shameaka G.
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El cliente no dejó un comentario.

Nelda F.
Clasificación:

The family who owns this location are really fun! And very helpful too! I've rented from other locations, and these folks are the best! They take great care of their trucks, it even looked like someone used armor-all on the dash, it was so shiny! But the truck was clean and worked well. I will definitely use this location in the future!!

charlse F.
Clasificación:

Walt and his team were fantastic and friendly. Great customer service!

Jared H.
Clasificación:

El cliente no dejó un comentario.

Kevin V.
Clasificación:

El cliente no dejó un comentario.

Matthew H.
Clasificación:

AS ALWAYS excellent preparation and assistance in finalizing contract.

Matthew H.
Clasificación:

El cliente no dejó un comentario.

Michael H.
Clasificación:

El cliente no dejó un comentario.

Chi-Kobi M.
Clasificación:

El cliente no dejó un comentario.

walter P.
Clasificación:

Real customer service!!!!!! we were treated like family stop by Pak Mail to rent your truck you won't be disappointed Trey was very helpful and knowledgeable about our rental. GREAT PEOPLE

Matthew H.
Clasificación:

Excellent customer care as always.

david W.
Clasificación:

Professional service, super quick processing of associated paperwork and a very pleasant individual to work with. Just an overall awesome experience.

Shawn M.
Clasificación:

El cliente no dejó un comentario.

DOUGLAS W.
Clasificación:

El cliente no dejó un comentario.

Bryan G.
Clasificación:

Sry friendly and a convenient location for us. I checked in online and was hooked up and in my way in about 15 minutes.

David H.
Clasificación:

Efficient, friendly service. It was a pleasure using this UHaul location.

Stacia H.
Clasificación:

Walt at the PakMail in Pasadena went out of his way to make the rental process work. He actually opened on Sunday, when they are usually closed, to sign out the two 15 ft trucks we needed at 3 pm that day. His location was so convenient and his attention to our needs so professional that we look forward to working with him next year.

Carrie B.
Clasificación:

I have had the worse experience ever. It started with picking up the truck and tow dolly

Tom J.
Clasificación:

El cliente no dejó un comentario.

Chamisa W.
Clasificación:

Nothing the staff is perfect. They are polite and kind.

CHRISTINA S B.
Clasificación:

El cliente no dejó un comentario.

Lisa D.
Clasificación:

El cliente no dejó un comentario.

William P.
Clasificación:

the scheduled drop off was changed to this location again much further away but probably not their fault

Travis D.
Clasificación:

The owner of Pak Mail provided the best customer service I've ever received. He helped me with the rental process nonstop from start to finish. I was renting this uhaul for my wedding, and he made this experience very stress free. Cannot thank you enough

Roland H.
Clasificación:

El cliente no dejó un comentario.

GENE A.
Clasificación:

Uhaul scheduling is the downfall. Not the pickup or drop off stations.

Triston H.
Clasificación:

El cliente no dejó un comentario.

Paul L.
Clasificación:

Wonderful experience. The service was above and beyond expectations. Will definitely recommend.

Angel C.
Clasificación:

The business owner was very kind and swift with the exchange. He recommended the best truck and for the right price.

Glenn R.
Clasificación:

El cliente no dejó un comentario.

BARBARA M.
Clasificación:

Very helpful and super nice

Charles S.
Clasificación:

Very helpful staff, explained the contract and drop off details.

William B.
Clasificación:

El cliente no dejó un comentario.

Rachel K.
Clasificación:

El cliente no dejó un comentario.

Matthew H.
Clasificación:

El cliente no dejó un comentario.

Gary F.
Clasificación:

The store owner and his employees were awesome!!!!! I would definitely recommend them to anyone for Uhaul needs and services!!1

LESLEY B.
Clasificación:

This location was awesome! After having a moving company cancel and reschedule and cancel on me, my friend and I decided to move my furniture ourselves. The location is clean and the staff if so friendly and helpful. Within minutes we had secured our rental truck and paid the deposit and signed paperwork. The truck was clean and well maintained and when we were done the return went without a hitch. We brought it back early and used less miles so my amount charged was even less. This location is seriously awesome! Five stars! Efficient, friendly, clean, and honest!

Corey K.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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