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Jasmine J.
Customer Reviews for Paint Pro Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No one on site. Side was not marked by any signage.
Daniel V.Show where equipment can be parked
MALORIE J.I returned my uhaul a day early, they stated they would email receipt rude non helpful and 3 days later I got a charge for not returning on time! The Polk appliances is a complete fraud and joke! Do NoT use
Rebecca L.Very helpful people
Brett W.The instructions to get the key from the lockbox were not clear. We spent 45 minutes waiting to get instructions.
CARMELLA M.Nothing
Jimmie C.Mobile check in did not work when I arrived. Good thing someone was still on site at 645 otherwise I wouldn't have been able to pick up the rental.
Amanda C.Stop telling people yall do rent's for $20 day. I paid $50 a day. After I return the truck y'all took another $50 off my card. I call and no one call or respond back to me. Y'all will never in life get any more money out me or anyone I know.
jamell R.The customer service was good. The lady that handled our pickup was very nice. She explained to us about the prior people who had the truck but I just wish they would have cleaned the truck after the last customer since they didn't clean it before returning it. The people who had the truck before us left sticky residue on the inside of the cab of the truck. It looked like soda that had dried. It also had a strong smell of cigarette smoke inside the truck. Otherwise, everything else was fine.
Marquavis S.The uhaul system needs to notify the sites if any add on equipment is requested. They don't know until the customer shows up.
Gregory B.They were very friendly, helpful, and accommodating. Great folks!
Wanda L.Great folks and very helpful staff
Shelena H.Nothing it was a flawless process. Joann Bishop was AWESOME!
Rodney P.It was great.
Chip H.Facility was clean, yard was a little messy to navigate. No clear indications where to part trailer. I unhooked my trailer aloneok but not sure all people could.
COLLEEN H.Excellent customer service. Personable.
Antoinette W.customer service was excellent.
michael B.The customer service experience was excellent!!
Minnie P.They are having construction done and the area is muddy and rough.
DENNIS W.