Customer Reviews for Padron Diesel Masters
(Distribuidor de U-Haul del vecindario)

28 comentarios

1925 Golden Heights Rd Ste 100   Fort Worth, TX 76177

(817) 900-8423

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(817) 900-8423

1925 Golden Heights Rd Ste 100
Fort Worth, TX 76177

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Dakota H. 
Clasificación:
2.0

Just a lot with key boxes.

Jose R. 
Clasificación:
2.0

Mobile check in is a terrible experience. I reserved 2 utility dollies, and there were none in the truck ! And because this was monile check-in there was no one to help. I had to look through other trucks onsite and found dolly. Only one. This slowed down my move time, and was a huge inconvenience. I plan to share this experience as much as I can on social media so others are aware of this bad service.

Ebony W. 
Clasificación:
1.0

I did my reservation online for a mobile pick-up/return. The utility dolly and furniture pads were not inside the truck and the store was closed. The only solution provided thru customer service was to pick the dolly and pads on another location, but the extra miles I had to drive were going to be charged. The truck had no gas cap and had the check engine light on. The app would not accept any of the photos I was requested to include at the return process. I tried over 30 times and the photos looked great to me. I have a new phone working great. I had no other choice but to use someone else smartphone. This is my first and last time using U-Haul.

Josue C. 
Clasificación:
2.0

The link/text that was sent did not work, had to call multiple people to get it resolved which put me behind. When I called to change the date of pickup the person I spoke to wasn't very friendly, one of the people I spoke to regarding the issue with the link/text, didn't know what to do or how to help. I've used U-Haul in the past and this by far was the worse experience I've ever had.

Stephanie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie T. 
Clasificación:
4.0

El cliente no dejó un comentario.

RANDY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWAN B. 
Clasificación:
5.0

The service location and staff were knowledgeable and very friendly. The only issue I had was with the UHaul online site for inspection of the vehicle. It locked up several times and I was never able to complete the pre-drive out inspection report. I had to make a call to your customer service - there were a few dings not marked with the “X” that I was trying to upload photos.

KARIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND HOWARD H. 
Clasificación:
5.0

Kyle the area manager was super helpful! Thank you Kyle!

Jason B. 
Clasificación:
4.0

This was not my first choice on my reservation. Was “updated” a few times by UHaul to this location. Please try to keep reservations as requested.

Edward M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER P. 
Clasificación:
4.0

A tad hard to find

Chataime M. 
Clasificación:
3.0

El cliente no dejó un comentario.

NABEEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
5.0

Everything was great from start to finish!

BONNIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris V. 
Clasificación:
5.0

El cliente no dejó un comentario.

GILBERT M. 
Clasificación:
3.0

El cliente no dejó un comentario.

RUTH J. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANGELA R. 
Clasificación:
5.0

Uhual was having issues with their system and the personnel at the pickup location were unable to get in touch with Uhaul. I had the same experience with the 1-800 number. However, she walked me through the check out process on the phone app. Best to make sure you have signal and data to utilize the app in case you can't get in touch with Uhaul customer service. .

John W. 
Clasificación:
5.0

Excellent service and very friendly. Extremely quick pickup and drop off. Definitely recommend to anyone in the area.

Ronald F. 
Clasificación:
2.0

I was supposed to get the truck at 8am Friday through the self check in experience. When I tried to do it, I kept receiving the message that I need to go through the presencial hand over, having to wait almost 1h to get the truck in the cold weather.

Helen A. 
Clasificación:
2.0

The vehicle was not gassed up and it was dirty on the i side.

melena C. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELIZABETH R. 
Clasificación:
5.0

First time visitor at this location, Great service.

DORIAN R. 
No se han enviado comentarios para esta ubicación.

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