Comentarios del cliente para Pad N Loc Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Pad N Loc Self Storage

Grado total:

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Dennis R. en

Grado:

Excellent customer service, truck was really clean.

DINAH H. en

Grado:

They were friendly and informative. Sincerely nice people. It was an A+ experience.

John C. en

Grado:

I was concerned that the packing blanket bag in the back of the truck was empty. Hope I don't get charged. Didn't think to check before I left with the truck. Those shitheads at Glacier Storage down the road in Belfair should have their U-Haul franchise taking away. A bunch of idiots!

Ladonna H. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

El cliente no dejó un comentario.

Jacqueline P. en

Grado:

El cliente no dejó un comentario.

Wendy C. en

Grado:

El cliente no dejó un comentario.

Ingrid P. en

Grado:

Both Julia Nelson and the other two people who waited on us were cordial and helpful. There was an internet outage when we picked up the truck so we weren't able to get a receipt, but the documents were emailed to us. Those working the desk were very sorry.

Dwayne J. en

Grado:

The rate to rent the trailer was outrageous. The phone quote was lower than the amount we ended up paying. There was no trailer at the location we were sent to pick up the trailer. We ended up waiting time and extra cost that was unnecessary. I have used u-haul many times throughout the years and this was the worst nightmare from your business. I will not recommend U-haul in the future or use your services again.

Guy C. en

Grado:

Great help

kerry A. en

Grado:

No charge to check in when returning. Had already turned in key in the box. Shouldn’t have to take pictures either.

Richard C. en

Grado:

The rental process is cumbersome. If there was a way to take all information over the phone and just verify info when picking up, it would make the renters experience much better. Renters are usually moving something and stressed when they show up. When it takes a long time just to pick up the truck/trailer it only adds to the stress. For frequent renters, ask if they want their info kept to expedite the process next time.

SCOTT V. en

Grado:

Great staff. Very capable.

James M. en

Grado:

Incompetent people, insane prices just because you don’t want equipment here or there. Disgusted all the way around with Uhaul. Will be using Penske or Budget from now on!

Donald C. en

Grado:

Great customer service and the gentleman checking me in was personable, knowledgeable, and all around a pleaser to work with. Don Carlson

Francisco E. en

Grado:

El cliente no dejó un comentario.

diana P. en

Grado:

El cliente no dejó un comentario.

Patrick T. en

Grado:

Don’t need to improve anything here. Everything was awesome and staff were super friendly.

Richard W. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

Customer friendly and very efficient!!

Nancy H. en

Grado:

I don't know. The help was superb. Maybe some signage to indicate how to deal with the actual path to the drop off location within their facility. But great location. Maybe explore other areas closer to Port Orchard, WA that will have lot space. I had to drive quite a ways from my destination to turn it in.

timothy S. en

Grado:

El cliente no dejó un comentario.

Christian L. en

Grado:

El cliente no dejó un comentario.

Ryan R. en

Grado:

El cliente no dejó un comentario.

Timothy R. en

Grado:

El cliente no dejó un comentario.

Rocky I. en

Grado:

They were very helpful and friendly. Would recommend to anyone who needs to rent a trailer or a truck.

Tony W. en

Grado:

El cliente no dejó un comentario.

bob W. en

Grado:

She was very helpful and explained everything to us. I would highly recommend them.

Marco D. en

Grado:

Better availability of the pick up / 10’ box vans. Not every needs to use a 15’ box van

Steve E. en

Grado:

El cliente no dejó un comentario.

Randall C. en

Grado:

Great experience. I wouldn’t change a thing.

michael Y. en

Grado:

Super job, clean, organized and friendly staff to help. Thanks

Jamie P. en

Grado:

Julia is a star. Really fantastic customer service. Friendly, great attitude and super knowledgeable. A Pleasure to work with....thanks!

Jeff P. en

Grado:

El cliente no dejó un comentario.

Betty C. en

Grado:

The lady that assisted me with rental and return was great she is a keeper

Roger B. en

Grado:

Very helpful

Ronald C. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

El cliente no dejó un comentario.

Alexandra M. en

Grado:

El cliente no dejó un comentario.

barbara B. en

Grado:

The woman that was at the desk was fantastic. I think her name is Pam. This was my first time renting a truck and she was so helpful.

Richard M. en

Grado:

Excellent service

William H. en

Grado:

El cliente no dejó un comentario.

TYLER L. en

Grado:

Bill did a great job helping me get the trailer set up.

Valerie S. en

Grado:

Difficult to locate

Robert S. en

Grado:

El cliente no dejó un comentario.

ron J. en

Grado:

El cliente no dejó un comentario.

Damien P. en

Grado:

I can't say I had a negative experience, if anything I would improve on the equipment and that is to include either a hand winch or electric winch in case the vehicle we are transporting is a none running vehicle; however, that is the only thing I could suggest to make the experience better.

Michael M. en

Grado:

El cliente no dejó un comentario.

Cheryl J. en

Grado:

El cliente no dejó un comentario.

Cindy K. en

Grado:

El cliente no dejó un comentario.

Mary S. en

Grado:

Upon dropping off the trailer, I received a phone number from UHaul and my friend gave me the general direction of the drop off location. I arrived at the first UHaul location in Belfair off of State Highway 106 and State Highway 3, and the UHaul representative said that I was in the wrong location, and told me to go to the Bremerton location for my drop off after reviewing my account information and verifying it with my phone number. I then drove to Bremerton, called the number that I was given to complete the drop off transaction, and when I shared my location with the phone agent, I was told over the phone that I was in the wrong location and that I needed to return this back to Befair at 11066 State Highway 3 SW. I then drove to that location, dropped off the trailer and then left. In total, UHaul has caused me to waste approximately 6 hours of my time due to various oversights, and a general lack of accountability and organization from their employees. I do not foresee that I will ever rent again from UHaul due to the total amount of time was wasted on my behalf.

robert L. en

Grado:

cute attendant! all was good.

Kent H. en

Grado:

El cliente no dejó un comentario.

Steven S. en

Grado:

Something was wrong with the computer system causing a delay in picking up the equipment. Otherwise, the rental was fine. I regularly use this location.

william S. en

Grado:

Closed when I dropped off. used key drop.

Felicia B. en

Grado:

El cliente no dejó un comentario.

mariam T. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

El cliente no dejó un comentario.

Brendon W. en

Grado:

The lady at the desk was very welcoming and helpful. Great experience.

Jeanne G. en

Grado:

Very friendly and professional office staff

dale R. en

Grado:

El cliente no dejó un comentario.

Glen P. en

Grado:

nice moving van- perfect size for tight parking space- thanks!

Travis B. en

Grado:

El cliente no dejó un comentario.

Sue H. en

Grado:

Great friendly service!

Jeremy W. en

Grado:

Not much. Very nice clean and friendly

Alexander G. en

Grado:

El cliente no dejó un comentario.

Anthony W. en

Grado:

El cliente no dejó un comentario.

Stanislav R. en

Grado:

El cliente no dejó un comentario.

Leslie Y. en

Grado:

Office staff very helpful.

Karl D. en

Grado:

Need to include winch option on car haulers as it’s nneded to get non working vehicle on trailer.

Alex H. en

Grado:

El cliente no dejó un comentario.

Tom L. en

Grado:

Great friendly customer service. Communication was excellent.

martha M. en

Grado:

Friendly employees! Thank you

Darold I. en

Grado:

El cliente no dejó un comentario.

Caren B. en

Grado:

Very accommodating and kind

Donald R. en

Grado:

El cliente no dejó un comentario.

willy G. en

Grado:

El cliente no dejó un comentario.

Lawrence M. en

Grado:

After booking this rental online, the equipment I needed was not at our 'local' Rental facility, had to drive 20 miles out of the way to pick up the truck. Online reservation was incorrect, but Julia was able to fix that. (or so I thought) The online reservation was still incorrect when I went to drop off the truck. Julia was helpful when I called from the drop off location to sort out the problems.

Samuel E. en

Grado:

El cliente no dejó un comentario.

Edward G. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

Staff was very professional and went above and beyond to answer my questions. This allowed me to be properly prepared for a safe and successful experience.

Robert U. en

Grado:

El cliente no dejó un comentario.

Terry S. en

Grado:

El cliente no dejó un comentario.

Clifford L. en

Grado:

El cliente no dejó un comentario.

Ralph B. en

Grado:

Very efficient and timely when renting my uhaul truck. These folks are on top of their game at Pad n Loc. Wish more businesses acted this helpful, friendly and courteous.

Janice E. en

Grado:

El cliente no dejó un comentario.

Keith W. en

Grado:

El cliente no dejó un comentario.

Kathy H. en

Grado:

This location was closed, but they assisted me with the dispatch of the vehicle in order to get it returned. No location was confirmed I didn’t appreciate the upcharge on my credit card after the fact, by a Boise field rep. But the gentleman at this location helped me locate the number of his field manager to have this charged reversed. The field manger in Auburn was terrific, as well. It just took too much of my time to just rent and return a truck. The online process needs some help if you want repeat customers.

Armando L. en

Grado:

Nothing, great service and very professional altitude.

Ron N. en

Grado:

El cliente no dejó un comentario.

Gary H. en

Grado:

Nothing I can think of. The lady helping me was great. I will go there again.

bruce H. en

Grado:

El cliente no dejó un comentario.

Melissa S. en

Grado:

distance for picking up was out of our way but it wasnt the locations fault.

Stephan J. en

Grado:

El cliente no dejó un comentario.

Ron O. en

Grado:

El cliente no dejó un comentario.

Stephan J. en

Grado:

El cliente no dejó un comentario.

Alex B. en

Grado:

El cliente no dejó un comentario.

Steve W. en

Grado:

Very friendly and professional. Best U-Haul experience i’ Ever had.

tom M. en

Grado:

El cliente no dejó un comentario.

NATHAN B. en

Grado:

Better signage. Hard to see until you're right up on it going on 3 Northbound. I only knew where it was because of going there previously.