Pacos Paints & Two Helpers
(Distribuidor de U-Haul del vecindario)

4142 comentarios

9050 Red Branch Rd #D   Columbia, MD 21045
(located off 108 @ 9050 Red Branch Rd Office located behind the building)

(301) 854-0984

Horario

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 1 p. m.

Contáctanos

(301) 854-0984

9050 Red Branch Rd #D
Columbia, MD 21045

Horario

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 1 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Joseph Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert V. 
Clasificación:
5.0

Great customer service!

VICTOR K. 
Clasificación:
2.0

We did virtual pick-up, the location then called several hours later to see if we wanted to cancel, they didn't know we picked up the truck. Had to give credit information again. Have since received several receipts, none of which match. I have no idea how much we'll be charged.

David B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Naser S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jay H. 
Clasificación:
5.0

Carlos and Robert are the best! Always helpful and courteous. Thanks guys!

Diana K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

Quick out and quick back in.

Steven W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Teresa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

Overall the experience of renting a truck through Pacos Paint was very good. The trucks on the lot all looked clean and the one we got drove very smoothly. If I ever need to rent another truck, I would probably go a little out of my way to rent from Pacos Paint again because I would feel confident that the truck will be there and will be reliable..

John P. 
Clasificación:
5.0

The whole process was easy and fast. It helps to preorder on line and then check in. When I arrived, I got set up with the trailer and we did the test. I was going to end up returning after hours so the process was explained. I figured out the online check in on return when I brought the trailer back so make sure to do that if you do after hours returns!

Aramis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrienne G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esmaeil H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY S. 
Clasificación:
3.0

The transmission was slipping in the truck. It was scary

Tonya J. 
Clasificación:
4.0

The two helpers were excellent and The overhaul service good

JACQUELINE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL L. 
Clasificación:
5.0

Picking up truck via mobile-only quickly, and staying outside was not possible as hoped for. The site did not have a key setup in outside lockbox. The site said the completed order did not come in to them from the outside. So I had to go inside, and I had to wait in line. Also, the mobile app made me upload my drivers license image twice. The pickup part of the process was a disappointment.

Francis H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sherri D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristine R. 
Clasificación:
5.0

Awesome experience renting this trailer. I will rent from him again

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

lisa S. 
Clasificación:
5.0

Carlos is a professional. Everything was as it should be. I wish that all U-Haul stores were run as well as his.

michel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janeen S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tracey F. 
Clasificación:
5.0

Easy to work with. Get you in and out with your rental quickly.

Theodore E. 
Clasificación:
5.0

The service is great, and I highly recommend this location to do business with. The staff are all very helpful and great to work with.

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel W. 
Clasificación:
5.0

Rented there many times and they get me in, and on my way!

jeff C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth K. 
Clasificación:
3.0

Cleaned the steering wheel/high touch areas and everything came off BLACK. Equipment is maintained well, but during a pandemic, expected It to be wiped and cleaned after each use. Did not have contactless like other locations, so waiting in line with a bunch of people was inefficient. All employees were very kind and helpful, though.

Jasmine G. 
Clasificación:
4.0

The only downside was that we had to pay out more than expected on gas. The truck was a gas-guzzler. We were thinking something might have been wrong with it for that reason.

Andrea R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn C. 
Clasificación:
5.0

I was in and out in few minutes. The service was great and equipment was clean and the staffs helped to put the trailer on the hitch. They also showed me how to detach, in case I arrive off hours. Awesome.

ADARSH K. 
Clasificación:
4.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

This location was the best. The gentleman who owns the place was extremely helpful and very polite. Overall wonderful experience.

tacuma Y. 
Clasificación:
1.0

The truck was not cleaned at all still had trash and sticky stuff all over everything. Disgusting!!! Especially during Covid just not safe at all. Was very frustrating

Eli L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas O. 
Clasificación:
4.0

El cliente no dejó un comentario.

May L. 
Clasificación:
5.0

Van was new, clean and service was quick.

static P. 
Clasificación:
5.0

El cliente no dejó un comentario.

jermeca B. 
Clasificación:
5.0

Give customers a heads up if there are engine alerts. The engine light was on in the truck I rented. When I notified the staff person upon returning the truck, he said, "I know". Not sure you should send out trucks that need servicing. Otherwise, an excellent experience. I've used this location several times and will use them again. Excellent, polite customer service.

GAYLE L. 
Clasificación:
5.0

keep up good work. and keep smiling..

Dennis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
4.0

Battery was low on the truck--had to be jump started after being left off with flashers on for less than 15 minutes.

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
2.0

The attendant was not very concerned that the trailer was returned well beyond the time I was told and 20 minutes after my pickup time. This was compounded by the fact that my pickup time was 4 hours later than requested and 20 miles from the location I requested. Very disappointed...I had to change my entire travel plans across the country!

LUDWIG P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARRY S. 
Clasificación:
5.0

Initially tried to rent from a location in Brooklyn Park. It was a short notice to rent, to be fair. I was renting a 15 foot truck. after arriving to the Brooklyn Park location, they told me they didn't have my truck. Friendly guys but still a let down. The dispatcher on the phone sent me to Paco's Paint and they were AWESOME! They were friendly and had everything I needed + more. I'll be needing to rent another truck soon and I will 100% rent from Paco's Paint.

Christopher S. 
Clasificación:
5.0

Excellent experience!

Sean G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary T. 
Clasificación:
4.0

Really easy drop off!

Anthony H. 
Clasificación:
5.0

Picking up the vehicle via the app was an easy, streamlined process. The team at this location are friendly and helpful.

CHRISTOPHER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridget T. 
Clasificación:
5.0

Very Professional considering the treatment I received from another location.

JIMMY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

static P. 
Clasificación:
3.0

Pull trucks out before the customer arrives, so they don't have to navigate three rows of trucks parked too close together just to get out. Don't greet customers with "You got to be fucking kidding me!" Address warning lights showing Tow Hook, ABS, and Airbags alarms. Repair broken railings before re-renting.

Thomas C. 
Clasificación:
5.0

Lower the price :)

Bridget T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARRY S. 
Clasificación:
5.0

They are very helpful and professional. I have worked with them several times and have always been super pleased. Would highly recommend!

Gretchen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
1.0

I scheduled a pick up at a location close to where we were, and it was moved 24 hours before pick-up, and no blankets were available. but I booked them and there was a pile right inside the door. But those were for someone else, even though I booked the appointment 3 1/2 weeks in advance. Lousy all the way around. Would make a recommendation to avoid UHAUL altogether and use anyone else. No apologies either.

JASON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony S. 
Clasificación:
5.0

The customer service was great. The process was simple and efficient. I don't have any comments on how or where to improve.

Amy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET F. 
Clasificación:
5.0

Very helpful

Jeff S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MUHAMMAD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

The staff is friendly and welcoming. This location has a limited donation option available that came in very handy for me. I think that is a nice feature .The prices are extremely reasonable and no hidden fees. I highly recommend.

Yolanda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

lonelle J. 
Clasificación:
5.0

Best location I've ever rented from!

Walter P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Micah T. 
Clasificación:
4.0

The ramp had execsive wood debrie

Steve M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lee W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel A. 
Clasificación:
5.0

Very smooth rentall, quick pickup ptocess, trailer performed well, easy drop off.

Eric C. 
Clasificación:
5.0

I had a BAD experience with your scheduling system. The person I talked to originally entered my order info incorrectly. Someone called me from UHaul asking about my order and her system didn't match what I saw in my online account. That was VERY FRUSTRATING. Thankfully, Carlos at the location I picked up my trailer from, was able to get everything right.

Larry N. 
Clasificación:
5.0

I'm very happy with the excellent service that I received.

Laquitta N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Artur G. 
Clasificación:
4.0

Very hectic in the morning when not able to use the app for self checkout, but staff was great!

Michael M. 
Clasificación:
5.0

Overall great experience!!

Wallace B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregg S. 
Clasificación:
5.0

Fast, efficient and friendly

Cynthia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard F. 
No se han enviado comentarios para esta ubicación.

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