Wife: the truck ride was somewhat rough. I wished I had bonine but all we found in the roadside stores was Dramamine (too sleepy). Husband: wish I'd known about the speed governor. Surprised to find out in an 80 mph zone that the truck would go only 75. We were glad there was room between the seats for a cooler. We really appreciated cold drinks and refrigerated snacks during our cross-country trip.Barbara M.
Customer Reviews for Packwood Inn
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
You guys are great, thank you!Nathaniel W.
El cliente no dejó un comentario.Pa B.
El cliente no dejó un comentario.FRANK V.
El cliente no dejó un comentario.Diana F.
El cliente no dejó un comentario.Christopher E.
They didn't check out my equipment and charged me for 3 days when I only used it for 6hrs. Also, they gave me no return instructions so I had to figure it out on my own.AMANDA C.
El cliente no dejó un comentario.Tina S.
El cliente no dejó un comentario.Jarrod A.
I wouldn't do a thing the service was great I couldn't be happier.jerry P.
Still waiting for a refund of $10 plus tax for moving blankets I did not get. The gas tank was not full as indicated on my check-in receipt. Checking out the truck must have taken 45 minutes!Marsha L.
It was a good experience overall.William Dean C.
Drop off was quick and easy and friendly.Karen S.
No lift for tongue of trailer. Employee and I could barely lift trailer tongue.Robert N.
Have more equipment options.Todd M.
El cliente no dejó un comentario.Brian L.
The Packwood Inn U-Haul agent was exceptionally helpful and courteous! When I wanted to change the agreement by turning in the truck at my destination that according to my contract would incur a $900 penalty on me, she tried hard to get the penalty cancelled. Though the company would not cancel the penalty and I had to drive tha truck back at considerable wasted expense and inconvenience to me, I APPRECIATED VERY MUCH HER STRONG EFFORT on my behalf. The company's policy on this $900 penalty is incomprehensible to me but apparently I agreed to it when I signed the contract. I will be much more careful when signing a U-Haul contract in the future and probably will never again sign a Local Return contract with U-Haul.David B.
Great service once again!RICK P.
El cliente no dejó un comentario.Gary H.
El cliente no dejó un comentario.Jerry B.
When I rented the auto transport it was reserved at a location close to where I needed it. The day before I was to pick it up U Haul changed the pickup location twice. I called and after several people got on the phone one was located that would work for me. Other than that the rental was fine.Kris W.
El cliente no dejó un comentario.Jerry B.
Only one in townKevin D.
El cliente no dejó un comentario.judy H.
The truck that we rented was adequate, however, any time a load was placed on the truck, such as going up hills (which was the majority of our trip) the blower motor for the a/c would stop blowing. When all of the trip after the first 2 hours was in temps in the mid-to-upper 90s, the lack of a/c was extremely difficult. This truck should not have been rented for any long distance rental. It was a waste of a lot of money to stay hot for 75% of our trip.Kenneth W.
El cliente no dejó un comentario.Fred M.
I picked up on a Sunday, the people that were on location were not very well trained in rental, except one that finally showed up.Dave S.
El cliente no dejó un comentario.Micheal L.
El cliente no dejó un comentario.James V.
I had to tell the lady how to do everything. She was not trained in her position. She couldn't find our reservationAmy S.
El cliente no dejó un comentario.Athure H.
El cliente no dejó un comentario.rosemarie F.
Live in the area and wasn't even aware there was a U-Haul in the area. Need better sign or advertising. People were great Made my move a less stressful experience. Thanks ??diana T.
Was very helpful, and understanding of a situation I was having personally !! Glad to have them here where I moved to.Bradley O.
El cliente no dejó un comentario.Debbie W.
I made a reservation for the truck on Tuesday and it took over a half an hour to get the paperwork done and they couldn't not get it the only paperwork I had with me was the truck inspection paperwork nothing else and then when I turned it in they billed me$236.69 and then you add $200. More on the bill and don't even let people know that you double charge for your equipment and now I will not trust your company anymore.Victor M.
El cliente no dejó un comentario.Alan L.
Very helpful and accommodating staff!Klayton K.
El cliente no dejó un comentario.Thomas W.
No receiving available and had to park the truck between building's in a confined space not normally used for storage or drop off.Duke A.
El cliente no dejó un comentario.kenton S.
El cliente no dejó un comentario.Taylor M.