Comentarios de los clientes para Pacific Highway Mobil

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Pacific Highway Mobil

Clasificación general:

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Mark F.
Clasificación:

Ben was fantastic and easy to work with. I really appreciated him being willing to help me out even on off hours. Thank you.

Julia L.
Clasificación:

the gas station guy obviously didn't know what he was doing which caused a lot more problems on my end and made me behind schedule

Joshua M.
Clasificación:

Less hidden fees. Don't advertise rent this truck for $19.95 and the charge them $121

Scott W.
Clasificación:

the 4:00 return time is a scam to wring more money out of people. The mobile pick-up option combines indifferent employees with a lousy app. Why couldn't I provide an alternate contact when I made the reservation? The alternate identification option is stupid (who takes their passport to get a U Haul). If I need a truck again I'll be using a different company.

Leah P.
Clasificación:

El cliente no dejó un comentario.

Allen H.
Clasificación:

The lockbox function did not work for the return. It was very frustrating as I was on a time crunch and had to call for help. Then I was transferred multiple times and finally was told to put the keys in the lockbox and leave it. I did not like doing that. Will NEVER do this type of rental again.

Daniel M.
Clasificación:

The experience was bad. The equipment was not in the truck and I was charged anyway

James M.
Clasificación:

Well, there was a scratch on the bumper when I picked it up that had not been marked. Ehm. I imagine that was an oversight or error on the part of the company. I am just glad I checked. Would be much better if I felt that your company "had my back" as they say. I suppose it was fine. Would be better if you had a marked off parking spot.

Adam F.
Clasificación:

.Fix bugs in app. .create an easy alternative if the app isn't working(I was told by U-Haul customer service to either take the Rental to a U-Haul location or leave it there and call the U-Haul attendant at their next availability, which would both breech the contract that I signed. She told me that there was nothing that she could do after my 40 mins of waiting and I had to wait again for a manager who was able to help.(I just wanted to send a few pics so that there was record of me leaving the truck there in good shape)

RUSTY W.
Clasificación:

El cliente no dejó un comentario.

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