Customer Reviews for Pacific Gasoline
(U-Haul Neighborhood Dealer)

1,207 reviews

1479 Hwy 395 N   Gardnerville, NV 89410
(On Main St)

(775) 782-7927

Office Hours

  • Mon-Fri: 7 am–6 pm
  • Sat-Sun: 7:30 am–6 pm

Services at this Location:

Contact Us

(775) 782-7927

1479 Hwy 395 N
Gardnerville, NV 89410
(On Main St)

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–6 pm
  • Sat-Sun: 7:30 am–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I’ve rented a U-Haul a number of times from this location and they always welcome me like family and they always make sure I’m taken care of. I love this location.

CHARLES THORNTON 
Rating:
5.0

Jimmy , And his family are always, affordable, helpfull, and willing to serve. It is always a SAFE place to do business.

JONATHON NIELSEN 
Rating:
5.0

I’ve used this U-Haul place many times before and I’ll go back again when I need too!

RICHARD ROOS 
Rating:
5.0

Customer did not leave a comment.

ROBERT VOSS 
Rating:
5.0

Customer did not leave a comment.

KELLIE ESTERBY 
Rating:
5.0

Customer did not leave a comment.

MICHAEL UTZIG 
Rating:
5.0

Customer did not leave a comment.

JACK GREENING 
Rating:
5.0

Thank Johnny!!

KIM WILKINS 
Rating:
5.0

In fact I did recommend this location to my neighbor today! Jimmy at Pacific Gas and UHAUL is FANTASTIC! Makes the rental so effortless and seamless. I can highly recommend this company!

MARGARET CROWLEY 
Rating:
5.0

Jimmy took care of us for the UHaul trailer rental. He was extremely professional, friendly and knew what he was doing. He got us processed, hooked up and did a safety check in less than 15 minutes. The short time we were there everyone that came in knew Jimmy and all had a great repoire with him. I would recommend this location to anyone who needs a UHaul, gas, propane or anything else they provide.

JOHN FRABONI 
Rating:
5.0

Bett

DAVID MANNERS 
Rating:
5.0

It was a great experience. I rented what I need in a matter of minutes, just to pick it up an hour later. I was in and out in 10 minutes, with courtesy phone call priorto arrival. You cannot get better. Very friendly- highly recommend.

Tomasz Drgas 
Rating:
5.0

Great customer service and helpful.

ANDREW ROBLES 
Rating:
5.0

Customer did not leave a comment.

DANIEL MC CLURE 
Rating:
3.0

Jimmy was great to work with.

JASON ANDERSON 
Rating:
5.0

Had a wonderful experience. Thank you!

CHRYSTAL MCGARRY 
Rating:
5.0

What a nice place to do business with. I have rented many many times from U Haul. Met the owners, treated me with all the respect. Feel like I'm renting from friends !!! John S.

JOHN STEINMETZ 
Rating:
5.0

Good People

ERIC WILSON 
Rating:
5.0

Customer did not leave a comment.

AMANDA SLAUGHTER 
Rating:
5.0

Customer did not leave a comment.

JUSTIN SCHNEIDER 
Rating:
5.0

Very friendly and helpful.

LINDA AYALA 
Rating:
5.0

My whole experience was great!

THERESA WEAVER 
Rating:
1.0

The owner was the worst person I have met. He ignored me when I walked in. I asked for his attention and he started yelling at me and told me he was not going to rent me a trailer. This was the worst customer experience I’ve EVER had. I believe he is the owner as well This gives UHual an extremely bad look and I highly recommend you discontinue business with pacific gasoline in Gardnerville NV.

JOHN SHEERIN 
Rating:
5.0

The gentleman at Pacific Gasoline was amazing. Everything went really smooth. Really appreciate this place. Truck was nice and clean. It was a great experience!

JENNIFER COMBS 
Rating:
5.0

Very happy with my whole experience.

THERESA WEAVER 
Rating:
5.0

Jimmy was very nice, helpful, and efficient. I would recommend this pick up location and I would rent from them again!

NANCY OSULLIVAN 
Rating:
5.0

Best UHaul location I have ever used. Super friendly easy to work with. A+

RUSS DILLEY 
Rating:
5.0

Took 15 min

DANIEL HUSER 
Rating:
5.0

Pacific Gasoline crew was very help full. Pickup and return was easy.

ROLAND CARLSEN 
Rating:
5.0

Customer did not leave a comment.

JACK HAMPEL 
Rating:
5.0

Customer did not leave a comment.

Judy WILLIAMS 
Rating:
5.0

Jimmy was great. Friendly, courteous and very helpful. I can't say the same for the general dispatch. I received conflicting information by phone

DAWN VEREUCK 
Rating:
3.0

The only reaso I would not recommend this lo ation is that the owner acts too familiar with his customers. I did not appreciate that he kept mentioning that I am "old", and "are you sure you can handle the truck at you old age?" I'm not old and look younger and I'm in dar better physical condition than Jimmy the owner. This is on top of the fact that the only reason I had to drive to his location was because the vehicle I reserved was not at the South Lake Tahoe location as promised. I drove for 12 hours to get to Lake Tahoe then had to drive for another 1.5 hours to get a truck outside of the Tahoe basin.

DAVID ROTH 
Rating:
5.0

Nothing, Jimmy was outstanding.

ANDREW SMITH 
Rating:
5.0

I can highly recommend this location. You are treated with respect by these wonderful suppliers! I thank them for their efficient service!!@

MARGARET CROWLEY 
Rating:
5.0

Customer did not leave a comment.

GUSTAVO MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

FREDRIC SCHNEIDER 
Rating:
5.0

Customer did not leave a comment.

STEFAN GADOMSKI 
Rating:
5.0

The person (Jimmy) who I made the reservation through, did an excellent job in explaining the hook up of the cargo trailer I used.

CLAR BYERS 
Rating:
5.0

FINE

DENNIS BELLI 
Rating:
5.0

Pacific Gasoline in gardnerville, Nv. is where I rent my Uhaul equipment. The owners are terrific, friendly and professional. They go out of their way to make sure you have everything you need, quickly and efficiently. I always use this Uhaul dealer!

DALE DARROUGH 
Rating:
5.0

Customer did not leave a comment.

RICHARD YOUNG 
Rating:
5.0

In & out in less than 15 minutes, drop-off was less than 5 minutes, only needed a trailer for 2 hours. Spectacular service thanks

RICHARD AARONS 
Rating:
5.0

Customer did not leave a comment.

ROBERT DIDERO 
Rating:
5.0

Probably a good market to include cargo van rentals

TED YUMOTO 
Rating:
5.0

Thank you. It just doesn't get any better than this!

PHILIP CARRILLO 
Rating:
5.0

It was a pleasure dealing with them!!

LINDA GRONEWOLD 
Rating:
5.0

Everything went very smooth.

rick miller 
Rating:
5.0

Customer did not leave a comment.

STEVEN CHARLES 
Rating:
5.0

Customer did not leave a comment.

MARK DILLON 
Rating:
5.0

Customer did not leave a comment.

DEBBIE BASS 
Rating:
5.0

They were super awesome. So nice and friendly

PAUL BANISH 
Rating:
5.0

Jimmy the Manager is exceptional!!!!!!!!!!

JULIANNE TANNER 
Rating:
5.0

Person unhooking the trailer was super friendly and personable. In and out in no time, and had the e-mail receipt in my inbox when I exited the property.

Henning Bartel 
Rating:
5.0

Excellent fast and fair service. Highly recommended!

JAY SCHEIBE 
Rating:
5.0

A pleasure to work with

Frank Harris 
Rating:
5.0

Thank you for your friendly and knowledgeable service.

SHAWNA PACHECO 
Rating:
3.0

Customer did not leave a comment.

PHILIP UPTON 
Rating:
5.0

Customer did not leave a comment.

CHRYSTAL McGARRY 
Rating:
5.0

Had an excellent experience overall. I’ll be coming back to rent again. Thank you

GARRETT SHIMABUKURO 
Rating:
5.0

Hands down best U-haul drop off experience I have had. The personnel was so helpful, friendly and truly went above and beyond my expectations of service for U-haul. 10/10 service overall! Thank you :)

Erin Nelson 
Rating:
5.0

Was approached by staff while pumping gas. Interactive, friendly and attentive. Excellent experience. Would highly recommend.

Mark Herbers 
Rating:
5.0

Customer did not leave a comment.

SUZANNE LUDWIG 
Rating:
5.0

Awesome service thank you

SHAWN YUILL 
Rating:
5.0

Customer did not leave a comment.

ELKHORN LANDSCAPE LLC 
Rating:
5.0

I had a productive & positive experience

ME FOR INCREDIBL YOUTH 
Rating:
5.0

Jimmy. Great place to rent.

LINDA CASPARY 
Rating:
5.0

Customer did not leave a comment.

DANIEL WILSON 
Rating:
5.0

Customer did not leave a comment.

DANIEL MC CLURE 
Rating:
4.0

Jimmy is always knowledgeable.

JULIO HARO 
Rating:
5.0

Thank you.

Judy Campbell 
Rating:
5.0

Customer did not leave a comment.

Danielle Laing 
Rating:
5.0

Their team is always willing to assist you and happy to do so!

NANCY PIERCE 
Rating:
5.0

Fast, efficient and friendly--I had an excellent experience with Uhaul at Pacific Gasoline. I highly recommend!

SHARLA HALES 
Rating:
2.0

Get rid of the owner. He was very rude. I tried to deal with him last year because of the way he treated me. I needed to get a truck very quickly so I got one from him. Never again, next time I will drive to a location 15 miles away and happily pay the .89 per mile just so I don't have yo deal with him. My wife was with me and after he was rude to her she asked me " what is that SOB' problem

ROBERT PEART 
Rating:
5.0

NOTHING TO IMPROVE! It was AMAZING!!!! The truck was so nice clean, in great shape, and RELIABLE! It ran so well too! Today was a very smooth bc of the U-HAUL! THANK YOU!!!!

Stacy Taylor 
Rating:
5.0

Jimmy is the best. Going to rent a 15’ truck in a couple weeks

lynetta fuerst 
Rating:
5.0

Very friendly service

BRIAN JACINTO 
Rating:
5.0

Jimmy runs a clean and safe operation. It is always a pleasure to deal with Jimmy. He helps you make a decision on which piece of equipment suits your needs. He carefully explains its use. And with regards to trailers, he makes sure your vehicle is sufficient for what you are hauling, makes sure you have the correct receptacle for the trailer and makes sure the brake lights and turn signals work.

WILLIAM HENDERSON 
Rating:
5.0

Customer did not leave a comment.

KELLI BARATTI 
Rating:
5.0

Very good customer service!

ROBERT KENDRICK 
Rating:
4.0

The truck was rented to us with one windshield wiper, that did not work work properly. The windshield was completely dirty and super hard to see out of. We only had a quarter of a tank of gas and they did not let us know, I know that legally they can leave us with a quarter tank, but it would’ve been nice to know that in advance as we were on a time crunch and as we started, our journey had to stop for gas, this particular gas station did not have a way to clean windshields. The UHaul was also very bumpy on the road we were we thought we were having a mechanical malfunction. I texted the owners and sent them Videos and never received anything back. When I returned it, they said oh, you were the person complaining. They said they saw the videos, but they didn’t understand them. I did call, but they didn’t answer the phone either. They told me I should’ve called the 800 number. Had they done a walk-through when we picked the U-Haul up we could’ve addressed some of these issues. They said the bumpiness was due to road conditions, but it was so bumpy. It was hard to hold onto the steering wheel, it was like there was a suspension issue.

KATHRYN KRIDLER 
Rating:
5.0

Nothing it was perfect

STEPHEN JANOWSKI 
Rating:
5.0

Customer did not leave a comment.

Robert Didero 
Rating:
5.0

Customer did not leave a comment.

NANCY SILVEIRA 
Rating:
5.0

Staff was amazing and communication was excellent. Was met outside with a smile and drop off was quick and easy.

Skyler Bunn 
Rating:
5.0

All good

MICHAEL POPE 
Rating:
5.0

Amazing services and friendly employee

JESUS LOPEZ 
Rating:
5.0

Great service

Jason Pruitt 
Rating:
5.0

Customer did not leave a comment.

Frank Harris 
Rating:
5.0

Customer did not leave a comment.

SUZY BOLDING 
Rating:
4.0

Customer did not leave a comment.

JERRY L GOOD 
Rating:
5.0

Best Uhaul location I've been at across the US. Jimmy is great!

John Burns 
Rating:
4.0

Jimmy was very efficient, professional and helpful.

RONALD A STILLER 
Rating:
5.0

Customer did not leave a comment.

KERRY M MILLER 
Rating:
5.0

Customer did not leave a comment.

CHARLES L BARDAKOS 
Rating:
5.0

Customer did not leave a comment.

JESSE C GREGORY 
Rating:
5.0

The owner was very patient and helpful thus making the entire experience easy, safe and comfortable!

CHARLES JAMES 
Rating:
5.0

Customer did not leave a comment.

kelly van de hey 
Rating:
5.0

Great location. Friendly staff. Returning process was easiest of all locations from the past. Refuel at same location made it even more convenient. Thank you Pacific Gasoline!

johnny milaychev 
No reviews have been submitted for this location.

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