Customer Reviews for PNS Motor Corp
(U-Haul Neighborhood Dealer)

1,092 reviews

327 W Merrick Rd   Valley Stream, NY 11580
(One block west of North Central Ave on the on the North side of Merrick Rd, Located on the Northside of Merrick Rd, Northwest of Walgreens. To the west)

(516) 823-3403

Office Hours

  • Mon-Sun: 9 am–7 pm

Services at this Location:

Contact Us

(516) 823-3403

327 W Merrick Rd
Valley Stream, NY 11580
(One block west of North Central Ave on the on the North side of Merrick Rd, Located on the Northside of Merrick Rd, Northwest of Walgreens. To the west)

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

gaurav s 
Rating:
4.0

Customer did not leave a comment.

Jerry R 
Rating:
5.0

Thank you everything was great smooth and quick .

Aimee A 
Rating:
5.0

The staff was very helpful and professional from start to end. I highly recommend visiting this uhaul location for your moving needs.

Latesha J 
Rating:
3.0

Customer did not leave a comment.

Jawond B 
Rating:
3.0

Customer did not leave a comment.

Candacee B 
Rating:
5.0

Friendly customer service, quick and helpful.

Krystal B 
Rating:
3.0

No complaints. Professional service.

Ralph J 
Rating:
5.0

Same good services MO

ASHBEY R 
Rating:
5.0

Customer did not leave a comment.

Ayahnii C 
Rating:
3.0

make sure the employees clock in on time

Nyla W 
Rating:
5.0

continue this standard

WINSTON A 
Rating:
3.0

Customer did not leave a comment.

raphael p 
Rating:
5.0

They are very helpful

Mohammed S 
Rating:
4.0

NA

jean r 
Rating:
5.0

Customer did not leave a comment.

FRANK D 
Rating:
5.0

Nice customer service

JAMIE B 
Rating:
5.0

Noce

WISAM D 
Rating:
5.0

Very happy with service

gilmar m 
Rating:
5.0

Customer did not leave a comment.

Lauren M 
Rating:
4.0

Customer did not leave a comment.

Tanya C 
Rating:
5.0

Customer did not leave a comment.

karen m 
Rating:
5.0

Pick up and return were both stress free and efficient. Great customer service experience

Neil P 
Rating:
5.0

this location goes the extra mile in order to please the customer

WILBUR W 
Rating:
5.0

Customer did not leave a comment.

Melisa M 
Rating:
5.0

Awesome

THOMAS C 
Rating:
5.0

Customer did not leave a comment.

Sarita W 
Rating:
5.0

Customer did not leave a comment.

Yitzchak B 
Rating:
5.0

The representative is always concerned about my satisfaction as a customer. I recommend them highly.

WILBUR W 
Rating:
5.0

Customer did not leave a comment.

Vincent R 
Rating:
5.0

The are like family to me at this location, always looking out for me.

MARVIN Y 
Rating:
4.0

Customer did not leave a comment.

Keith T 
Rating:
5.0

Customer did not leave a comment.

Shota L 
Rating:
4.0

$20 after hour fee is unacceptable

Danell D 
Rating:
5.0

Customer did not leave a comment.

Chan B 
Rating:
5.0

Customer did not leave a comment.

Laurentiu T 
Rating:
5.0

I would advise you keep doing what you are doing.

joseph b 
Rating:
5.0

Customer did not leave a comment.

Muhammed A 
Rating:
5.0

Customer did not leave a comment.

randall b 
Rating:
5.0

Customer did not leave a comment.

KEVIN M 
Rating:
5.0

Nothing else at this time

WILBUR W 
Rating:
5.0

Customer did not leave a comment.

Renee W 
Rating:
5.0

The process was quick and the efficient.

jason c 
Rating:
3.0

Customer did not leave a comment.

Heather K 
Rating:
5.0

It was very easy to get a van same day and the woman at the front desk was very kind, knowledgeable and super efficient.

shane l 
Rating:
3.0

Customer did not leave a comment.

Stephanie T 
Rating:
4.0

Incredibly helpful personnel who went above and beyond to help us fix the drop off error made by company.

Tacita A 
Rating:
5.0

Excellent

THOMAS C 
Rating:
2.0

The place smelled like rotting fish. The van also smelled of body odor and rotting food. The women that worked there had serious attitude problems and the customer service was abysmal.

Patricia E 
Rating:
2.0

Customer did not leave a comment.

Clay W 
Rating:
3.0

Customer service and fixt trucks god!!

TRACY P 
Rating:
5.0

Customer did not leave a comment.

ROSTYSLAV S 
Rating:
5.0

Customer did not leave a comment.

Gladys R 
Rating:
5.0

Fast service

Janell B 
Rating:
5.0

Customer did not leave a comment.

Peace M 
Rating:
5.0

Customer did not leave a comment.

noel c 
Rating:
5.0

Customer did not leave a comment.

hilka r 
Rating:
5.0

The customer service from the staff at PNS Motors was amazing!!

Audra C 
Rating:
5.0

Customer did not leave a comment.

Mian U 
Rating:
5.0

Jeanette was awesome!

Jennifer O 
Rating:
5.0

Great Staff

Richard H 
Rating:
5.0

It was all very professional and courteous.

Timothy J 
Rating:
5.0

Need a little more space for the lot.

Sarwar Z 
Rating:
5.0

Customer did not leave a comment.

MUNESHWAR B 
Rating:
3.0

Customer did not leave a comment.

Patricia R 
Rating:
5.0

Customer did not leave a comment.

kelly r 
Rating:
5.0

The place is great. The people have a friendly demeanor & are not so tense when dealing with customers like me. I highly recommend this place.

JIM T 
Rating:
2.0

Arrived at 9 Am and there was no one here. I kept calling and there was no one answering the phone either. A worker didn’t show up until 10 AM ! I’m renting a uhaul for a reason and people have schedules and this tardiness was very unprofessional and rude.

Dominique E 
Rating:
5.0

Customer did not leave a comment.

Charlie M 
Rating:
2.0

Working internet at location for close out. Personnel be on time for early morning close out. Personnel did not arrive until approximately 10 mins past opening time.

Pharoahasan T 
Rating:
5.0

the people in the office was very helpful.

Darryl S 
Rating:
5.0

Customer did not leave a comment.

Rashida M 
Rating:
5.0

They should answer the phone.

Sarwar Z 
Rating:
5.0

Great customer service would definitely recommend check them out

Randy L 
Rating:
5.0

First time renting, they made it so easy. Already planning my next rental

Cathy R 
Rating:
5.0

All services provided was wonderful by the staff

Matthew T 
Rating:
5.0

Excellent

THOMAS C 
Rating:
5.0

Customer did not leave a comment.

Maureen M 
Rating:
5.0

For this location nothing, everything was explained perfectly and the customer service was amazing!

Karimot A 
Rating:
4.0

Customer did not leave a comment.

SHARAEE V 
Rating:
5.0

Customer did not leave a comment.

Sarfraz B 
Rating:
5.0

Customer did not leave a comment.

vincent A 
Rating:
3.0

Open on time or provide a number for after hour service or extended hour service.

Tracy W 
Rating:
5.0

The young lady was vast polite and attentive to my needs I will definitely visit soon .

Laurel T 
Rating:
4.0

The man at the counter was helpful and assisted me with check-out. Not much space to park but otherwise a good experience

AnnaLeisa G 
Rating:
5.0

Customer did not leave a comment.

Steven D 
Rating:
5.0

Customer did not leave a comment.

Patrick R 
Rating:
1.0

Work on customer service. The lady that works there needs to work on her attitude and professionalism. As first time customers the experience was overall bad. Won’t be coming here again

Chenelle M 
Rating:
5.0

The next time I like it, van Was clean Thanks

Julio E 
Rating:
5.0

Customer did not leave a comment.

WAYNE B 
Rating:
4.0

Customer did not leave a comment.

Carla Y 
Rating:
2.0

The customer service was unacceptable; the welcome was nin-existent and, I felt I was bothering them. The office space was not in any good condition; i would thing that is so because the space doubles as a auto mechanic shop. The alignment on the truck was off; I struggled to keep the truck going straight. The transmission stayed in high rev for the most time; changing into gears after too long of a period. The suspension was awful. I wouldn't go back there.

Wayne C 
Rating:
5.0

None excellent service

THOMAS C 
Rating:
5.0

The experience was great

Frank B 
Rating:
5.0

Customer did not leave a comment.

ANDRE K 
Rating:
1.0

Customer did not leave a comment.

Machir B 
Rating:
5.0

Customer did not leave a comment.

Ajeet S 
Rating:
5.0

Great location

Juan c 
Rating:
5.0

Nothing more that I can think of

WILBUR W 
Rating:
4.0

Customer did not leave a comment.

James D 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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