This was a terrible experience as I reserved this Uhaul for 7am for mobile pickup as I had people I paid arriving to my house at 8. It turns out after contacting support, the location failed to stage the equipment correctly and I had to push everything back by an hour, completely messing up my plans and costing me additional money paying movers because the location failed to do their jobs correctly even though everything was confirmed to be a mobile pickup at 7am.
Andrew G.
Customer Reviews for P M Auto Service LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
N/C
CASEY D.Jim was very personable and helpful. He was open on a day he was supposed to be closed for us to rent the uhaul. Excellent employee
Bill J.Very nice people
Rebecca S.Friendly and efficient customer service.
Donna M.Jim was so friendly and courteous. I would highly recommend this location. Thank you Jim!
Michelle W.Had a great experience! Will definitely be back again!
Ashley F.Friendly and helpful service
MICHAEL M.The dropoff location was closed. I rated the location as average because of the muddly dirt lot. I called the phone number on the paperwork and spoke to a very helpful representative that confirmed that it was ok if I just left the trailer at that location.
Kristen R.Everything was great very wonderful people to deal with
Pat B.Excellent experience!
Scott A.easy to rent and easy to return
Gary D.Nothing great to work with.
Robert B.Nothing. The agent was extremely helpful.
KENNETH K.THERE WAS ROACHES IN THE TRUCK.
STEPHANIE L.Office area had cat and smelled like cat urine. Very dirty and you almost could not wait to get out of there. We were on time to pick up our unit but had to wait till someone arrived for service.
David S.Gas tank was on empty.
Nancy K.They were quick and easy to drop off at.
SEAN R.Nothing. Service was fast and very friendly.
Robert L.I had paid for a dolly and furniture pads but none were provided.
James S.We had to drive over a half hour to Greenville to pickup our trailer when we requested Conneaut Lk. Why can't the item requested be transferred to the customers requested location?
DEBORAHANN L.