Call taker has on idea the difference between width, length or height measurement. She insisted that a certain size trailer would work for the vehicle I described to her. It would not fit on trailer. Then we brought it back within 2 hours. Would not offer any refund or discount for her mistake. We will not use a UHaul again.
Comentarios de los clientes para Ozark Storage of Berryville
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Testimonios de clientes recientes de Ozark Storage of Berryville
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El cliente no dejó un comentario.
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UHaul website listed this as the closest open location on Sunday for return. Passed 3 open return sites that would have saved the 25 min drive if site was up to date.
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I was treated more as a friend than a client by the management. I could not be happier with the overall experience.
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very friendly and clean and very professional
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Sara is a sweetheart. Thank you.
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The lady that works there is very helpful and fast. Thank you
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There trailer was pretty dirty but it was no big deal to sweep it out. Our rental was changed 3 times but we were very well compensated and we really appreciate the effort and thought customer service put into it. Uhaul is the only company I'll use for these services.
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Again, the private location was fine. Uhaul screwed up not the location.
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Nothing excellent customer service, helpful and very friendly.
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El cliente no dejó un comentario.
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Fast, friendly service. Thanks
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We didn't get the 3 dozen blankets I paid for It took 30 mins to get into the truck... Nobody from the main office picked up the phone or ever called me back. I had to call Corp because the app didn't work... honestly not a good experience at all
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Amanda was the service representative that checked our truck back in. She was so friendly and so helpful and so knowledgeable very very nice experience with her.
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Great and friendly service! I bypass another uhaul bc of the poor service at the place 10 miles closer to me bc these people are so nice!
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My first reservation was with another facility here in Berryville Arkansas The Outpost my experience with them was absolutely awful the service they literally asked me to leave their building when I was trying to tell them and show them that I had done everything and even signed the contract they reversed our payment they did all these things that cost us money but from the time I spoke to customer service they redid the reservation for the next day and the Berryville Self Storage people were absolutely amazing but I do think something needs to be done with the first original place I had the reservation and I hope that you handle that correctly because they did not have customer service the person that was there when I was to pick up new nothing had no idea what she was doing she kept having to call the owner and he was 40 miles away so I hope that you do something about that thank you
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Service was already quite good
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