Call taker has on idea the difference between width, length or height measurement. She insisted that a certain size trailer would work for the vehicle I described to her. It would not fit on trailer. Then we brought it back within 2 hours. Would not offer any refund or discount for her mistake. We will not use a UHaul again.william W.
Ozark Storage of Berryville
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Michelle A.
UHaul website listed this as the closest open location on Sunday for return. Passed 3 open return sites that would have saved the 25 min drive if site was up to date.John T.
I was treated more as a friend than a client by the management. I could not be happier with the overall experience.Donald L. | Overall Experience
very friendly and clean and very professionalCastle Rental M.
El cliente no dejó un comentario.Tyler R.
Sara is a sweetheart. Thank you.Chris R.
El cliente no dejó un comentario.Alexis B.
The lady that works there is very helpful and fast. Graciasorenea O.
El cliente no dejó un comentario.Aaron C.
There trailer was pretty dirty but it was no big deal to sweep it out. Our rental was changed 3 times but we were very well compensated and we really appreciate the effort and thought customer service put into it. Uhaul is the only company I'll use for these services.Jessica G.
El cliente no dejó un comentario.Adam R.
El cliente no dejó un comentario.Carlos R.
El cliente no dejó un comentario.Doris B.
El cliente no dejó un comentario.Deann B.
Again, the private location was fine. Uhaul screwed up not the location.Danyell B.
Nothing excellent customer service, helpful and very friendly.William Z.
El cliente no dejó un comentario.ADAM R.
Fast, friendly service. ThanksDennis M.
We didn't get the 3 dozen blankets I paid for It took 30 mins to get into the truck... Nobody from the main office picked up the phone or ever called me back. I had to call Corp because the app didn't work... honestly not a good experience at allRusty D.
El cliente no dejó un comentario.Landry W.
El cliente no dejó un comentario.Rebecca B.
El cliente no dejó un comentario.Timothy S.
Amanda was the service representative that checked our truck back in. She was so friendly and so helpful and so knowledgeable very very nice experience with her.Denise W.
El cliente no dejó un comentario.DENNIS L.
Great and friendly service! I bypass another uhaul bc of the poor service at the place 10 miles closer to me bc these people are so nice!Clinton B.
My first reservation was with another facility here in Berryville Arkansas The Outpost my experience with them was absolutely awful the service they literally asked me to leave their building when I was trying to tell them and show them that I had done everything and even signed the contract they reversed our payment they did all these things that cost us money but from the time I spoke to customer service they redid the reservation for the next day and the Berryville Self Storage people were absolutely amazing but I do think something needs to be done with the first original place I had the reservation and I hope that you handle that correctly because they did not have customer service the person that was there when I was to pick up new nothing had no idea what she was doing she kept having to call the owner and he was 40 miles away so I hope that you do something about that thank youDondee B.
El cliente no dejó un comentario.Allan R.
El cliente no dejó un comentario.Sherri A.
El cliente no dejó un comentario.JD G.
Service was already quite goodKenny B.
El cliente no dejó un comentario.Wayne S.
El cliente no dejó un comentario.Roger C.
El cliente no dejó un comentario.jeanine J.