Customer Reviews for Ozark Mini Storage
(U-Haul Neighborhood Dealer)

710 reviews

1700 Airport Rd   Harrison, AR 72601

(870) 743-5071

Location Hours

  • Monday - Friday:
    8:30 am - 1 pm / 2 pm - 5:30 pm
  • Saturday:
    8:30 am - 12 pm / 1 pm - 5:30 pm
  • Sunday:
    10 am - 4 pm
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed
  • 1/1/2022: Closed

Services at this Location:

Contact Us

(870) 743-5071

1700 Airport Rd
Harrison, AR 72601

Services at this Location:

Location Hours

  • Monday - Friday:
    8:30 am - 1 pm / 2 pm - 5:30 pm
  • Saturday:
    8:30 am - 12 pm / 1 pm - 5:30 pm
  • Sunday:
    10 am - 4 pm
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed
  • 1/1/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Excellent service, friendly

PATRICIA H. 
Rating:
4.0

Customer did not leave a comment.

AUBREY B. 
Rating:
5.0

The staff was very efficient and helpful. I will be needing storage again soon and i will use and recommend this storage facility in the future

Robert G.  |  Overall Experience 
Rating:
5.0

Don't call the toll-free number…

Gale F. 
Rating:
5.0

Really good experience.

DON B. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Have uber or a taxi service available as my son was car less

SHELDA S. 
Rating:
5.0

Customer did not leave a comment.

SHELLEY T. 
Rating:
5.0

Customer did not leave a comment.

Michelle A. 
Rating:
5.0

Customer did not leave a comment.

WANDA B. 
Rating:
5.0

Friendly and courteous!

ROBERT J. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER M. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER G. 
Rating:
5.0

Customer did not leave a comment.

Peggy G. 
Rating:
5.0

Customer did not leave a comment.

Jim H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RODNEY DUANE S. 
Rating:
5.0

Running lights did not work on trailer. Staff that hooked up trailer checked blinker and brake lights but apparently missed the running lights.

BOBBI S. 
Rating:
5.0

Customer did not leave a comment.

MONTY H. 
Rating:
5.0

Customer did not leave a comment.

RODNEY DUANE S. 
Rating:
5.0

The facility was clean and very well maintained. Easy access to storage unit and the staff was great to work with. if needed again this will be my choice and recommend this to others. Thank You

LARRY J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUKE P. 
Rating:
5.0

Great service starting with my call from California, storage of our car, pick up of car, and closing of rental. Thank you.

Steve B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan D. 
Rating:
5.0

Extremely satisfied with the service.

Vanessa W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLETUS B. 
Rating:
4.0

not happy with the additional 80Cents I had to pay. Out of courtesy I filled truck full of gas, which was not required, but still got charged 80 cents!!, yes 80 cents for over mileage!! come on Uhaul, I was being nice, you could have dropped that 80 cents since I gave you $30.00 free gas!!!!!!!!! Will never rent from such a BS, greedy company again and never recommend also!!

mARTY K. 
Rating:
3.0

Had to wait while the attendant texted the owner/boss about an issue instead of waiting to do that after taking care of customers

DIANNE M. 
Rating:
5.0

Much higher level of competency then the place where I picked up the truck in Minnesota

Vern C. 
Rating:
5.0

Customer did not leave a comment.

VERNON B. 
Rating:
5.0

Customer did not leave a comment.

Dustin M. 
Rating:
5.0

Can not get any better at this location

DONALD A. 
Rating:
5.0

Just keep doing what you're doing! Thank You

DALE M. 
Rating:
5.0

This location was a night and day difference from the pick up location the employees wee friendly and were helpful. The employees in hooked the trailer and made sure that I did not have questions. If Stuckey's was like this he may rent more units.

Jason C. 
Rating:
5.0

The employees there were awesome! So helpful. They went above and beyond!

CATHLENE L. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
4.0

Customer did not leave a comment.

DAVID R. 
Rating:
5.0

Customer did not leave a comment.

Marcus E. 
Rating:
5.0

Customer did not leave a comment.

BROOKE G. 
Rating:
5.0

They were fantastic. Made calls for us to try to help out

Stephanie A. 
Rating:
5.0

Super friendly staff, clean, locked and climate control facility!!

LISA C. 
Rating:
5.0

Customer did not leave a comment.

Barbara R. 
Rating:
5.0

Altus and Lindsey were awesome!

MICHAEL M. 
Rating:
5.0

Great staff and very run facility

Doug R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark E. 
Rating:
5.0

Excellent customer service. Tim was great!

Larue P. 
Rating:
5.0

Quick and very friendly service.

MARGUERITE P. 
Rating:
5.0

Customer did not leave a comment.

SHELLEEN D. 
Rating:
5.0

Customer did not leave a comment.

Roger P. 
Rating:
5.0

Alton rocks. Give him a raise.

JOSIAH H. 
Rating:
5.0

Customer did not leave a comment.

CHERYL C. 
Rating:
5.0

Alton did a great job! Great customer service!

JIM M. 
Rating:
5.0

Customer did not leave a comment.

Luis S. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
1.0

Our drop off location charged is for a “clean up fee” when we had already cleaned the cab and swept the back out. Then they said they would send us “pics” but conveniently for them it takes 3 DAYS to send pictures???? That's suspicious, lying cunts.

DAKOTA R. 
Rating:
5.0

Nothing. My customer service agent was top notch and helpful.

Thomas Q. 
Rating:
4.0

Only complaint was that no one assisted in the hook up.

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

Angela F. 
Rating:
5.0

Ozark Mini Storage is the Uhaul dealer of choice in Northwest Arkansas. As a moving service, we use them on a consistent basis and are very pleased with their professional and friendly service.

Dean M. 
Rating:
5.0

Very friendly and fast!

CARLA R. 
Rating:
5.0

Customer did not leave a comment.

Jackie W. 
Rating:
5.0

Customer did not leave a comment.

JANIE W. 
Rating:
4.0

Customer did not leave a comment.

Phillip R. 
Rating:
5.0

Alton provided great customer service, was very helpful and friendly.

CHRISTINE J. 
Rating:
5.0

Customer did not leave a comment.

EDWARD B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
4.0

Customer did not leave a comment.

DAVID H. 
Rating:
4.0

Nothing, we dropped off after hours.

CHRISTOPHER A. 
Rating:
5.0

I asked for a van, was told not available for out of town BUT a 10' was the smallest, 2 days ahead I was told not available, upgrade to a 15' when I got there NOT available upgrade to a 20'. Ridiculous. it cost so much more for gas, near the end it sounded like something came loose. This trip convinced me not to go RVing in this size of a truck.

PHYLLIS H. 
Rating:
5.0

Tim is always on top of his game. Easy access. Thanks

Stan B. 
Rating:
5.0

Customer did not leave a comment.

KARENMARIE B. 
Rating:
5.0

Need to have some sort of Jack to be able to remove with out lifting on and off your vehicle. I was lucky had a couple strong men able to lift it back on to be able to shift it around. Other was everything worked out great.

Marianna H. 
Rating:
5.0

Customer did not leave a comment.

Jackie W. 
Rating:
5.0

Customer did not leave a comment.

JANIE W. 
Rating:
5.0

The employees were friendly, knowledgable, and effecient. I did not have to wait long and I could tell that they had a sense of urgency to address my rental activities (both outgoing and incoming)- This location is my "go to" location for my rental needs. Keep up the great work.

PAUL H. 
Rating:
5.0

Customer did not leave a comment.

MARGARET T. 
Rating:
5.0

Customer did not leave a comment.

Doug R. 
Rating:
5.0

Customer did not leave a comment.

Kimberly G. 
Rating:
5.0

Customer did not leave a comment.

CONNIE F. 
Rating:
4.0

Their price was $300cheaper, they only have a couple of the haulers on their lot. So explain that to me.

Kye P. 
Rating:
5.0

These folks know what they're doing and made my drop off super easy and convenient.

MARLA F. 
Rating:
5.0

Customer did not leave a comment.

Woodrow M. 
Rating:
4.0

Customer did not leave a comment.

MISTY B. 
Rating:
5.0

Customer did not leave a comment.

Lynn S. 
Rating:
5.0

Great experience & helpful staff.

JOHN A. 
Rating:
4.0

Customer did not leave a comment.

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
4.0

Customer did not leave a comment.

KEVIN B. 
Rating:
5.0

Customer did not leave a comment.

VICKIE H. 
Rating:
5.0

Ran excellent!

BRANDON H. 
Rating:
2.0

First trailer had tail/brake light out. Second had a bald tire with no tread and fiber bands showing in the center of the tire. Trailers need to be inspected and maintenance done before trailer gets rented out and customer finds the problem when they are picking up. Office girl was running the office and working the yard. She was professional and hard working. Not her fault at all.

william C. 
Rating:
5.0

Friendly and most helpful. Would definitely recommend their Rental center to anyone wanting a U-haul.

DANNY H. 
Rating:
5.0

Wonderful experience. Young lady was very nice and easy to deal with and made transaction very pleasant. More companies need employees like her. A+

BRADLEY B. 
Rating:
3.0

The trailer front of the trailer was cover in rear axle oil along with the chains. When I went to hook up the trailer to my truck, the chains slipped out of my hand. When I did get it hooked up, they were too close to the other trailers and hooked on the tongue of the other trailer and started dragging it. So I had to unhook the trailer, move the other trailer out of the way and reconnect back to my truck. I was not asked if needed help or anything. I'm a disabled vet, when the chains slipped, it really messed up my back again.

Kevin O. 
Rating:
4.0

Customer did not leave a comment.

JULIE C. 
Rating:
5.0

Busy place around noon until one PM. You might want to be earlier or later.

William C. 
Rating:
5.0

Customer did not leave a comment.

Janie W. 
Rating:
5.0

Got completely ripped off- after all the feels I laid uhaul, I could have paid moves to do it all for me

MOLLY R. 
Rating:
5.0

I got ripped off so bad!!

MOLLY R. 
Rating:
5.0

The automated check in process was complicated.

Kevin M. 
Rating:
5.0

Everything went as planned. Very helpful, punctual and professional! Kudos!!

DAVID D. 
Rating:
4.0

She was very kind when I returned the truck.

CASEY M. 
Rating:
5.0

great people definatly use them again

STEVEN R. 
Rating:
5.0

Customer did not leave a comment.

Dale M. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
3.0

The system auto assigned a place that didn't exist for dropoff, tried to drop off at a real location (after hours) and the online drop off wasn't working. Sat on hold for 2 hrs before I finally gave up and hung up. Took pics to prove I dropped it off and left. They claim to have 24/7 support but I've had this same problem any time I've tried to call after hours.

CHERYL S. 
Rating:
5.0

Customer did not leave a comment.

VICKIE H. 
No reviews have been submitted for this location.

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