The customer service and vehicles at this location were great as well as the location very clean and upkept I'll be returningTYLERCANNON S.
Customer Reviews for Oyster Cove Boatworks Southside
(Distribuidor de U-Haul del vecindario)
Virginia Beach, VA 23454
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes a sábado:
9 a. m. - 12:30 p. m. / 1 p. m. - 4:30 p. m.
9 a. m. - 12:30 p. m. / 1 p. m. - 1:30 p. m.
- 5/16/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The customer service was exceptional and super friendlyJoe J.
The equipment was decent but not likely to rent this equipment again. Good enough customer service.PAUL B.
El cliente no dejó un comentario.Thomas S.
Awesome experience and very well maintained equipment! GraciasKevin L.
El cliente no dejó un comentario.Erik A.
El cliente no dejó un comentario.Erik A.
El cliente no dejó un comentario.Michael M.
This was by far the most well-maintained and cleanest U-Haul I have ever rentedsuzanne S.
El cliente no dejó un comentario.Ryan T.
Deborah and Katie are simply superb!MCAULIFEJOSEPH S.
El cliente no dejó un comentario.Brett S.
Staff was very friendly and quick.Robert S.
Location was great! Your app SUCKS!!! 1) You won't let me start the process of getting approved to take the truck until I get there. The uploading of photos took way too long. I have a brand new samsung Galaxy z Flip 3, I was on 5g with 4 bars, so it was NOT my equipment. And, worst thing, I could have done it while my wife was driving me to the Uhaul, but you made me wait until I get there. 2) Dropping off, the app would not let me upload a photo AT ALL. I entered milage and gas, clicked to upload the photo, the buttons would go translucent to indicate it was doing something, then they would come back solid with no picture uploaded. I tried 4 times and I had the person that was driving me home try a couple times just in case I was doing something wrong.Graham S.
El cliente no dejó un comentario.Yusuf S.
El cliente no dejó un comentario.Karen B.
El cliente no dejó un comentario.Aileen W.
El cliente no dejó un comentario.George B M.
Great staff !! Helpful and FriendlyAllan B.
El cliente no dejó un comentario.Edward S.
El cliente no dejó un comentario.MCAULIFEJOSEPH S.
I was five minutes late and the person was a little snippy.Anna B.
El cliente no dejó un comentario.Philip R.
El cliente no dejó un comentario.Hugh T.
I believe no improvements are required, system is very easy to check in and return.Joan Carles C.
El cliente no dejó un comentario.Delta D.
El cliente no dejó un comentario.Benjamin C.
El cliente no dejó un comentario.Linda S.
El cliente no dejó un comentario.MICHAELJEROME P.
El cliente no dejó un comentario.james W.
I don't know what else you can do. Debra at Oyster Cove Boatworks has consistently exceeded all of my customer expectations!MCAULIFEJOSEPH S.
Good quality trailer and staff was exceptional.Dan E.
Great customer service! Nothing to improveRonald C.
My credit card was changed yesterday with out Calling me first.DENISE W.
El cliente no dejó un comentario.Seth C.
Super nice Ladies!Victoria H.
The business was closed, so we left the transport in one of their parking areas. Got an Email of receipt in the AMFrancis M.
El cliente no dejó un comentario.Craig M.
El cliente no dejó un comentario.MCAULIFEJOSEPH S.
Perfect customer service, representatives were friendly, patient and most helpful in explaining all details for pick up and drop off.Diane S.
People could not have been nicer. Verify friendly and efficient. The one thing that would have helped is if I had been told mpg before the trip. That way, I know about how many gallons I need to putt in before return. That is a minor point. My experience was super. Please thank the people for me. They were really great.Thomas R.
El cliente no dejó un comentario.david S.
Great customer service at this location. Quick and very helpful.. even attached the trailer for us.. will be back if I need again..Matt V.
El cliente no dejó un comentario.Brett K.
El cliente no dejó un comentario.MATTHEWDAVID F.
We love Debra and her crew. They're simply wonderful. The best customer service!DONALDWADE H.
El cliente no dejó un comentario.CHARLES J.
Great serviceJESUS O.
El cliente no dejó un comentario.WILLIAMDOUGLAS R.
Perfect transaction, will definitely my store if choice.MARKA M.
El cliente no dejó un comentario.WESLEYARTHUR T.
Staff was great!!!DENNISSCOTT Y.
El cliente no dejó un comentario.JAMESBERRY C.
One of the best truck rental services I've ever seen they've got their stuff together!! Friendly service fast and easy in my opinion go there it's the only way to go, Bart hahnBARTLEROY H.
Great customer service!Ryan B.
El cliente no dejó un comentario.YALELL E.
El cliente no dejó un comentario.RAYMONDERIC F.
El cliente no dejó un comentario.AMBER E.
El cliente no dejó un comentario.PAULD E.
Very good people and a great rental experience.Norman L.
Extraordinario servicio al clienteFRANCISCOJAVIER Z.
The "Find My Location" feature would not work when I was trying to return the vehicle after hours, which held me up from processing the return. Had to use another phone. Suggest adding an option to manually enter the address/location of return to enable a user to finish the return process.Duane R.
El cliente no dejó un comentario.FRANKTHOMAS C.
El cliente no dejó un comentario.LELAND G.
El cliente no dejó un comentario.MONICAANN J.
Oyster Cove Boatworks Southside 1309 Virginia Beach Blvd Virginia Beach, VA 23454 is a New owner of this Uhaul location however it is without question this IS Uhauls best rental location on the eastern seaboard. After renting all sizes of trailers and trucks over 20 times in the past 2 years from Virginia Beach, Hampton, Philly, DC, Florida and New Jersey this shop has consistently been flawless providing perfect personal costumer service, greatest understanding of UHaul's business statement and providing quality products by thoroughly inspecting Uhauls fleet before delivery. My wife and I greatly thank these ladies for their consistent dedication to both the business they work for and their costumers. Well done, keep it going!Matthew W.
El cliente no dejó un comentario.JOSHUA M.
Your 24 hour policy is contradictory. You can't state you rent a U-Haul for 24 hours then say â€œ well you told us you would bring it back by 4pm- so now we are going to charge you extraâ€. When I checked out the truck at 9 am. This is complete nonsense. I will be filing a formal complaint with U-Haul.Jeffrey T.
I can't think of anything! Great experience!Stacy Z.
The location was easy to find with trucks near the road. The workers were helpful and friendly. I have had some bad experiences in the last few years (empty gas, missing gas cap, rough engine, no truck at appointed location) so was very happy when my entire experience was easy. Everything ran smoothly and they were ready for us.DENISEFINKBEINER H.
El cliente no dejó un comentario.COREYDESHAWN H.
Deborah was great. Very professional, all paperwork handled efficiently and fully explained. Then she came out to the trailer and made sure it was connected correctly and all lights worked. A terrific customer service experience!LAURENCE BAXTER R.
El cliente no dejó un comentario.RACHEL T.
El cliente no dejó un comentario.ALYSEMURDEN C.
El cliente no dejó un comentario.RONALD L.
The rims on the trailer was so rushed and lug nuts I think if there had to come off the lugs will brake offJOHN M.
El cliente no dejó un comentario.LAURENCEEDWARD R.
My reservation was move from the VA beach "Town Center" location the same morning to this one because the other location did not have one available in the size that I needed. They were awful in how they handled the transfer and I was in no way compensated or even apologized to for the inconvenience. However when I got to the location above,the contactless check-in/Drop off was seamless. Deborah was a gem. She was attentive and professional. She even make sure I understood my bill properly before charging me for additional stuff.Audravette J.
Folks at this location are kind and professionalTOMLEE B.
El cliente no dejó un comentario.Stephanie B.
El cliente no dejó un comentario.WILLIAM B.
Some furniture got wet. Trailer leaked from rain while traveling. Some lights were not working. Other than that trip was good.Benjamin B.
El cliente no dejó un comentario.JASMONAE' R.
El cliente no dejó un comentario.EMORY H.
El cliente no dejó un comentario.SAMUELDAVID H.
I have used this U-Haul location before and the good service and friendly demeaner is consistent.RANDOLPHALLEN B.
El cliente no dejó un comentario.HOLLYELIZABETH W.
The cleanest Uhaul Office I have ever seen. Polite and courteous service. Excellent process of checking equipment in and out.RICHARDLEE S.
Nothing. Debra and Katie are the best! Very professional, courteous. and friendly! I'm sure I'll be back. LOL!CECELIAMARIE A.
El cliente no dejó un comentario.EDWARDRAYMOND W.
El cliente no dejó un comentario.Gary B.
Drop off was easy. Staff was great.Sherwood W.
El cliente no dejó un comentario.DALTON B P.
Nothing it was seamlessKIMBERLYLYN W.
El cliente no dejó un comentario.JEREMYCLIFTON D.
El cliente no dejó un comentario.DORIS R.
Our service was amazing and the van was impeccable. Perfect for what we needed and so easy to rent last minute. I greatly appreciated being able to leave it after hours and it made our schedule much more flexible. I would highly recommend this! â˜ºï¸AMANDALYNN Y.
El cliente no dejó un comentario.TYLERDEANE R.
Extremely satisfied Katie was a great help!!!very experienced and new how to do whatever it took to get us to our destination thank you for all your helpROBERT A.
The staff here were very accommodating and helpful.MICHAELBRANDON K.