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Andrei T.
Customer Reviews for Ovid Big M
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Location was easily accessible and the lady who met us in the parking lot was very polite and easy to talk to. She took care of us and made us feel welcome. Absolutely would enjoy and use their services again.
Todd M.Incredible service. Thank you Ovid Big M!
Robert K.Great service
JOHNW E.They just took my key. No paperwork no questions on experience. Just parked truck and handed in key You're hole rental system needs customer care upgrade.
Kevin D.Uhaul wasn't available even though there was a guarantee it would be available. Had to drive 20 miles away to pickup the truck. Then I have been charged for fuel at the end even though I dropped it off with a full tank. I called customer service and was told I would recieve a call back and have heard nothing.
Lucas F.Better tires for winter driving. We got stuck in a driveway several times.
Patricia F.The truck was awesome. The self service process is a lot to expect of the customer And their should be a different fee for customers who choose that option. It's convenient for uhaul but not the customer. The parking lot we returned The truck to was dark and trying to take a ton of pictures in the dark and cold is less than desirable.
Leonard R.Great service
Shane F.First time picking up through u-haul truck share 24/7. It was great.
Myo T.Very good condition truck. Do e in a fast and convenient way for the transaction
Tracey K.Somehow I was charged twice for the rental cost. My actual mileage was half of estimated. Got charged for it anyway.
thomas B.It was a very disorganized ordeal. There was only 1 person who dealt with U-Haul rentals in the store.
linda G.Perhaps a uhaul sign in the store so you know where to go and who to talk to. Other than that, terrific location for us!
anne G.Very friendly and professional service. Went over contract and accompanied us to inspect the truck prior to our departure. Would highly recommend.
CHRISTOPHER S.Issue with lights. Fix by a friend.
JILL G.this is a rural area so I'm glad they were close and service was good
Wesley A.The woman who ran the location was beyond rude and very unhelpful. It was a very upsetting experience. Our truck was separated, away from all the other trucks; around the side of the building. The lady behind the counter did not know where our truck was. We walked around the building in the rain / snow to find it. No one offered us assistance.
Lyndsey S.Couldn't have gone better. Smooth and easy especially with the virus at hand. No personal interaction needed, done via phone, etc.
Gary U.