Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Process was optimal. While I am stingy with this remark, I must say that customer service was excellent; the staff person went above and beyond what I expected.
Randy Rich
Rating:
5.0
very helpful and prompt
David Hansen
Rating:
5.0
Customer did not leave a comment.
Timothy Mallory
Rating:
5.0
Customer did not leave a comment.
Adam Gobcewicz
Rating:
5.0
Customer did not leave a comment.
Wendy Bartosik
Rating:
5.0
Customer did not leave a comment.
Andrew Street
Rating:
5.0
Customer did not leave a comment.
Micheal hibler
Rating:
5.0
Customer did not leave a comment.
Michelle Coffey
Rating:
5.0
Customer did not leave a comment.
Michelle Coffey
Rating:
5.0
John was very helpful and had everthing ready.
John Crist
Rating:
5.0
Person that made reservation for me was very helpful. Made suggestions to either consider or not. Would deal with him again!!
Nancy Harrison
Rating:
5.0
Customer did not leave a comment.
Michelle Coffey
Rating:
5.0
Customer did not leave a comment.
Emine Shabani
Rating:
5.0
Everyone from the customer service on the phone to the service at the counter was exemplary. I cannot recall the name of either agent but they both deserve accolades for a job done beyond well. They both took a difficult move and made it easier through their diligence and friendliness. 11/10. Would recommend any day of the week and twice on Sunday.
colin lamkin
Rating:
5.0
Customer did not leave a comment.
Tim Evans
Rating:
5.0
Customer did not leave a comment.
John Phares
Rating:
5.0
Customer did not leave a comment.
Donna Rigg
Rating:
5.0
Great experience
Gared Pogue
Rating:
4.0
Customer did not leave a comment.
Doug Christensen
Rating:
5.0
Extremely friendly and accommodating, could really tell John cared about providing a great experience! Thank you!
JEREMY DOCKEMEYER
Rating:
2.0
Thank you so much. He made our return very easy. Good person and helpful.
COREY STORM
Rating:
5.0
Customer did not leave a comment.
Craig Wettstein
Rating:
5.0
Location was excellent.
cheryl hampton
Rating:
4.0
Both tires on the dolly were bad which caused us to sit on the side of the interstate for two hours during our six 1/2 hour drive, waiting for a service truck as one of the tires blew out.
TYLER FRYMAN
Rating:
5.0
Customer did not leave a comment.
John Phares
Rating:
5.0
From the minute he picked up the phone up and well after I picked up the rental unit, John was excellent, courteous and professional the entire time. Very helpful and informative about everything as well. Couldn't have asked for a better experience.
Nathan Gray
Rating:
2.0
Get out of your chair and talk to your customers
CINDY WESTMAN
Rating:
5.0
Customer did not leave a comment.
Alan Newhall
Rating:
5.0
The first location we chose canceled on us the day before our move. Very inconvenient but this place was very accommodating.