Customer Reviews for Outworn Solutions
(U-Haul Neighborhood Dealer)

52 reviews

1006 W Oak St   Fairbury, IL 61739

(815) 692-6221

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 9 am–3 pm
  • Sun: 11 am–2 pm

Services at this Location:

Contact Us

(815) 692-6221

1006 W Oak St
Fairbury, IL 61739

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 9 am–3 pm
  • Sun: 11 am–2 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dawn Hamilton 
Rating:
5.0

Customer did not leave a comment.

John Phares 
Rating:
5.0

Customer did not leave a comment.

Dan Nesnidal 
Rating:
5.0

Customer did not leave a comment.

Dan Nesnidal 
Rating:
5.0

Customer did not leave a comment.

John Phares 
Rating:
5.0

Customer did not leave a comment.

Eli Endinger 
Rating:
5.0

Everything was great

Rita Riley 
Rating:
5.0

Customer did not leave a comment.

John Phares 
Rating:
5.0

Customer did not leave a comment.

Tammie Paquette 
Rating:
5.0

Very convenient and great customer service

Billie Waddell 
Rating:
5.0

Customer did not leave a comment.

Danny Jarrett 
Rating:
5.0

Customer did not leave a comment.

Jeremy Harris 
Rating:
5.0

Guy was very helpful and courteous

Boyd Payton 
Rating:
5.0

Customer did not leave a comment.

Terry Amstutz 
Rating:
5.0

Customer did not leave a comment.

SHAI NYI 
Rating:
5.0

Customer did not leave a comment.

John Phares 
Rating:
5.0

Customer did not leave a comment.

DONALD WALTER 
Rating:
5.0

Process was optimal. While I am stingy with this remark, I must say that customer service was excellent; the staff person went above and beyond what I expected.

Randy Rich 
Rating:
5.0

very helpful and prompt

David Hansen 
Rating:
5.0

Customer did not leave a comment.

Timothy Mallory 
Rating:
5.0

Customer did not leave a comment.

Adam Gobcewicz 
Rating:
5.0

Customer did not leave a comment.

Wendy Bartosik 
Rating:
5.0

Customer did not leave a comment.

Andrew Street 
Rating:
5.0

Customer did not leave a comment.

Micheal hibler 
Rating:
5.0

Customer did not leave a comment.

Michelle Coffey 
Rating:
5.0

Customer did not leave a comment.

Michelle Coffey 
Rating:
5.0

John was very helpful and had everthing ready.

John Crist 
Rating:
5.0

Person that made reservation for me was very helpful. Made suggestions to either consider or not. Would deal with him again!!

Nancy Harrison 
Rating:
5.0

Customer did not leave a comment.

Michelle Coffey 
Rating:
5.0

Customer did not leave a comment.

Emine Shabani 
Rating:
5.0

Everyone from the customer service on the phone to the service at the counter was exemplary. I cannot recall the name of either agent but they both deserve accolades for a job done beyond well. They both took a difficult move and made it easier through their diligence and friendliness. 11/10. Would recommend any day of the week and twice on Sunday.

colin lamkin 
Rating:
5.0

Customer did not leave a comment.

Tim Evans 
Rating:
5.0

Customer did not leave a comment.

John Phares 
Rating:
5.0

Customer did not leave a comment.

Donna Rigg 
Rating:
5.0

Great experience

Gared Pogue 
Rating:
4.0

Customer did not leave a comment.

Doug Christensen 
Rating:
5.0

Extremely friendly and accommodating, could really tell John cared about providing a great experience! Thank you!

JEREMY DOCKEMEYER 
Rating:
2.0

Thank you so much. He made our return very easy. Good person and helpful.

COREY STORM 
Rating:
5.0

Customer did not leave a comment.

Craig Wettstein 
Rating:
5.0

Location was excellent.

cheryl hampton 
Rating:
4.0

Both tires on the dolly were bad which caused us to sit on the side of the interstate for two hours during our six 1/2 hour drive, waiting for a service truck as one of the tires blew out.

TYLER FRYMAN 
Rating:
5.0

Customer did not leave a comment.

John Phares 
Rating:
5.0

From the minute he picked up the phone up and well after I picked up the rental unit, John was excellent, courteous and professional the entire time. Very helpful and informative about everything as well. Couldn't have asked for a better experience.

Nathan Gray 
Rating:
2.0

Get out of your chair and talk to your customers

CINDY WESTMAN 
Rating:
5.0

Customer did not leave a comment.

Alan Newhall 
Rating:
5.0

The first location we chose canceled on us the day before our move. Very inconvenient but this place was very accommodating.

LARRY RENFRO 
Rating:
5.0

Customer did not leave a comment.

GEORGE GUMINSKI 
Rating:
5.0

Customer did not leave a comment.

MATTHEW BURNETT 
Rating:
5.0

Customer did not leave a comment.

Michael Onsager 
Rating:
5.0

John was very informative and helpful.

LYNNE CUNDIFF CLEARY 
Rating:
5.0

Customer did not leave a comment.

James Jardine 
Rating:
5.0

Very helpful

Christian Foss 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

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