Customer Reviews for Outdoor Power Center
(U-Haul Neighborhood Dealer)

73 reviews

1301 N State Rte 7   Pleasant Hill, MO 64080

(816) 987-7248

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(816) 987-7248

1301 N State Rte 7
Pleasant Hill, MO 64080

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They worked with me on short notice / I was in and out in 10 minutes / the gal at the front desk was great to work with-super friendly and efficient

Wade Godshall 
Rating:
5.0

Customer did not leave a comment.

Steve White 
Rating:
5.0

Customer did not leave a comment.

Jason Divine 
Rating:
5.0

Customer did not leave a comment.

John Gray 
Rating:
5.0

Outstanding support from the owner who was able to switch our drop off location to Pleasant Hill!

Vicki Fredrick 
Rating:
5.0

The lady working this location was wonderful. She was on top of her job, fast and efficient with the paperwork and very friendly. I'm going to try to come here going forward, even though it's a little more out of the way.

Paul Harris 
Rating:
5.0

Customer did not leave a comment.

James Poulson 
Rating:
5.0

Customer did not leave a comment.

Brenda Cindrich 
Rating:
5.0

Very friendly and helpful

Cheryl Ferguson 
Rating:
4.0

Only thing to say about my experience was the retailer did not return my calls to confirm the equipment being on site. Unfortunately with online reservations it has been my experience that the equipment is not always on site even though Uhaul on line says it is at the retailers location. So a return phone call would have been nice. Fortunately the equipment was available and the retailer was professional and courteous.

Joe Kostelac 
Rating:
5.0

Great people to deal with. Lot is easy in and out.

Clinton Dinges 
Rating:
5.0

Customer did not leave a comment.

Koda Lochlan 
Rating:
5.0

Customer did not leave a comment.

Paul Zimmerman 
Rating:
5.0

Was pretty painless it was. Easy to work with.

DAVID CLEMENTS 
Rating:
5.0

Don't change a thing. This location has excellent customer service. I am, and will continue to be, a loyal customer, to all my U-Haul needs.

Randy Tinch 
Rating:
5.0

Customer did not leave a comment.

Rita Hesse 
Rating:
5.0

Customer did not leave a comment.

Paul Zimmerman 
Rating:
3.0

Right mirror on truck could NOT be adjusted for optimal use by the driver.

Jo Wells 
Rating:
4.0

Keep doing what you are doing

Scott MacDonald 
Rating:
5.0

Very helpful at the front desk. I think her name was Rebecca and she did a great job helping me out. I would definitely recommend using Outdoor Power Center if you need a rental.

Michael Long 
Rating:
5.0

Customer did not leave a comment.

Christy Sanders 
Rating:
4.0

Customer did not leave a comment.

Robert Mathews 
Rating:
5.0

Customer did not leave a comment.

Heather Miller 
Rating:
5.0

Customer did not leave a comment.

Randy Tinch 
Rating:
1.0

I was told by Columbia uhual that I would be charged double for returning the uhual to a different location but instead was charged QUADRUPLED. That is fucking insane. To improve, I would say effectively communicate with your costumers your god awful prices. I will never ever be using uhual again when for the price I paid I could go buy a damn trailer.

Paeyton Thompson 
Rating:
5.0

Can't think of a thing. Was a very good experience.

Deborah Wirth 
Rating:
5.0

Customer did not leave a comment.

ROBERT LINDBERG 
Rating:
5.0

Customer did not leave a comment.

John Thornburg 
Rating:
5.0

Drop location as planned, Outdoor Power, was great.

David Walker 
Rating:
5.0

Absolutely wonderful experience! Knowledgeable and extremely helpful.

Douglas Wilig 
Rating:
3.0

They don't call you back when you leave a message and they charged me for fuel when I put fuel back in truck. I felt like they over charged me 20 dollars. Other than that the staff was friendly

Mike Foster 
Rating:
5.0

Customer did not leave a comment.

John Thornburg 
Rating:
5.0

Customer did not leave a comment.

Clinton Johnson 
Rating:
5.0

Such a smooth & easy process and the staff were so kind & pleasant!

Denise Dicone 
Rating:
5.0

Customer did not leave a comment.

Robert Carrrera 
Rating:
5.0

Customer did not leave a comment.

Jessica Milburn 
Rating:
5.0

Customer did not leave a comment.

Roy Studyvin 
Rating:
5.0

Customer did not leave a comment.

David Bradley 
Rating:
5.0

The unit we had made a mechanical noise when it started up after setting overnight

Rebecca Clum 
Rating:
5.0

Customer did not leave a comment.

David Hertzog 
Rating:
5.0

The girls at this location are absolutely awesome, went out of their way to help us and to make sure they had a truck available for us. I highly recommend them!

Theodore Hartwick 
Rating:
5.0

Customer did not leave a comment.

Edward Hesse 
Rating:
5.0

Customer did not leave a comment.

Lora Borgstadt 
Rating:
5.0

Customer did not leave a comment.

John Griffith 
Rating:
5.0

Customer did not leave a comment.

Shirley Keith 
Rating:
5.0

Helpful and courteous.

Ralph David Bradley 
Rating:
5.0

Friendly and sweetest staff. So helpful.

Ashley nicholas 
Rating:
1.0

Good luck

Ken Martin 
Rating:
5.0

Great friendly service professional from start to finish keep up the great work!!!

Kenneth O'Dell 
Rating:
5.0

The ladies at this location were wonderful and gave superior customer service!!!

Andrew Beck 
Rating:
5.0

The service was great and very friendly. Worth the drive.

Jason Paddock 
Rating:
5.0

Customer did not leave a comment.

John Thornburg 
Rating:
5.0

Filling out the paperwork on my phone is a HUGE inconvenience.

John Hirschi 
Rating:
5.0

Customer did not leave a comment.

Rosemary Carney 
Rating:
5.0

Customer did not leave a comment.

Brian Shepard 
Rating:
3.0

I was spoiled living in Olathe KS before and having a large UHaul rental facility nearby and always locked up there. Now I live in Lake Lotawana Missouri and there doesn’t appear to be any legitimate UHaul rental facilities nearby, they’re all half committed apparently. The online reservation experience was horrible. The system assigned my rental to a nearby facility and later learned that I would have to drive twice as far away just to pick up my rental. UHaul has become very inconvenient to use living in Missouri for some reason. I will say the ladies supporting the 913 telephone number I would call to ask questions were very helpful. At the actual pick up location in Pleasant Hill, Carrie was excellent to deal with and very helpful! I guess this will be my new UHaul rental location, however it’s just very inconvenient for where I currently live. Equipment worked well!

Perry Anderson 
Rating:
5.0

Customer did not leave a comment.

Chad Massey 
Rating:
5.0

Customer did not leave a comment.

Patrick Heinerikson 
Rating:
5.0

Customer did not leave a comment.

Kelli morrill 
Rating:
5.0

Customer did not leave a comment.

Samantha Hassey 
Rating:
5.0

They were very understanding and polite! My first time renting a UHaul and I will for sure be going back to this location specifically!! Very Awesome people!!

Dallas Meakins 
Rating:
1.0

Note on door closed for the weekend was unable to get moving blankets that were reserved Hold time way too long at customer service

Ross Hutsell 
Rating:
5.0

The customer service at this location was outstanding. I was truly impressed with the professional, friendly service. Thank you.

Charles Walthall 
Rating:
5.0

The truck was dirty. The last person to use it did not sweep it out. It was full of caked on dirt. The left taillight on the trailer literally fell off as I was driving down I-49. Also, I brought the truck and car dolly back a day early, but was still charged and extra $13 for miles. If I would have been able to pick up the truck were I asked to this would not have happened. I had to go an extra 20 miles just to get the truck.

Phillip Dye 
Rating:
5.0

Customer did not leave a comment.

Tommie Neet 
Rating:
5.0

Customer did not leave a comment.

Jennifer Vargas 
Rating:
5.0

Customer did not leave a comment.

Patricia Land 
Rating:
5.0

Customer did not leave a comment.

Edwin RodriguezPazo 
Rating:
5.0

None,, it was a perfect job done by your staff

Dustin Manuel 
Rating:
5.0

Customer did not leave a comment.

Jim Harper 
Rating:
5.0

Customer did not leave a comment.

Matthew Milton 
Rating:
5.0

Customer did not leave a comment.

Ted West 
Rating:
5.0

Outside of this location's control, it would be nice if they had the equipment available when something is reserved. For instance, I reserved a dolly and never got it. I was told that they had requested some but had not received any yet. I had to rent one from a 2nd business. It would have been convenient to have the one I thought I was getting...and paid for.

Debbie Brisbin  
No reviews have been submitted for this location.

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