El cliente no dejó un comentario.KATHLEEN W.
Customer Reviews for Out Ah the Box
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JOHN R.
Very easy to talk to Knew exactly what I neededFrances T.
Reserved a 15 foot truck and received a phone call the day before confirming reservation. When we showed up to pick truck up there was only a 26 foot truck available. Because of this when we had to make a tight turn at the location we were traveling to we ended up hitting our car parked in the driveway. Never requested a larger vehicle and wasn't informed of the change. Then we were told there were phone issues even though I received a live person phone confirmation call. We took the 26 foot truck because we were told we'd have to wait another day to get the size we reserved. Also on the drop off at the UHaul in Massachusetts the reservation was never changed to update size of truck but luckily there was someone there to explain the situation because the documentation still stated we were dropping off a 15 foot truck.Andrew W.
El cliente no dejó un comentario.John R.
The opening hours of the business was very good. Made it nice for early pick up and drop off. The trailer was clean and easy to hook up. Love the low deck to load and unload. Makes it 10xs easier to get in and out of. The people at out-of -the-box were very friendly and helpful.BILLIE-JO B.
Truck and dolly return were easy, the lot was organized and the representative was friendly but I did not leave feeling confident that my fuel concerns would be addressed. So far they haven't been but I know paperwork takes time.Kathryn S.
Lovely woman who checked in our vehicleJEFFREY R.
El cliente no dejó un comentario.gregory P.
Not very knowledgeable about rentals. Lost my first reservation, messed up my second reservation and gave misinformation.JOSEPH H.
El cliente no dejó un comentario.BENJAMIN H.
El cliente no dejó un comentario.NORMAN F.
El cliente no dejó un comentario.Martin F.
I was to pick up in Rockland and when we arrived, was told that we had to go 30 miles away to Belfast for the truck. Aside from the inconvenience, I was charged for an additional 60 miles @ $1.09 per miles. Not please and I hope that you will adjust this figureRyan C.
El cliente no dejó un comentario.MARC G.
El cliente no dejó un comentario.Corey S.
El cliente no dejó un comentario.Todd V.
Tow dolly wasn't able to go backwards, over priced and mileage was incorrectHolly B.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.CHRISTOPHER E.
Put simply, a pleasure to do business with.GARY R.
El cliente no dejó un comentario.Elizabeth R.
The young lady who assisted us was extremely helpful, knowledgeable and provided excellent customer service during both pick and return of the equipment.STEVEN C.
El cliente no dejó un comentario.WILLIAM D.
The lady who helped was wonderful!Cara L.
El cliente no dejó un comentario.Richard C.
Would have appreciated being told that the drop off location I wanted was likely not going to be possible, but instead was given an 800 number and good luck. Sure this was out of this locations control, but still would have appreciated an honest answer.Ross B.
El cliente no dejó un comentario.MARGARET G.
They rented a truck to me although the one I was to rent hadn't come back yet -late. They did everything to expedite my rental.Robert K.
El cliente no dejó un comentario.SHAWN M.
El cliente no dejó un comentario.ELIZABETH H.
Seamless and quick drop off. Very friendly staff.Michelle S.
Friendly service. Answered all my questions. Highly recommend this location.Terry H.
Easy and fast pickup! Great customer serviceJudith L.
Great service and staff, The van was fantastic !!William D.
Excellent service !Neill P.
El cliente no dejó un comentario.THOMAS W.
El cliente no dejó un comentario.GERALD H.
El cliente no dejó un comentario.Martin H.
El cliente no dejó un comentario.charles H.
Great Service !!WILLIAM D.
El cliente no dejó un comentario.Mary B.
People were friendly and helpful truck was awesomePaul F.
El cliente no dejó un comentario.JOHN C.
El cliente no dejó un comentario.LUCIEN M.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.John E.
El cliente no dejó un comentario.JAMES W.
Everything went well, the rental was quick and easy, the environment was perfect. I would highly recommend this place to anyone. Nothing comes to mind at this time.Andrea C.
Always great serviceCindy D.
El cliente no dejó un comentario.TERRELL W.
The staff was friendly and very helpful.. Thanks for a great experience ðŸ˜ŠAUDREY R.
El cliente no dejó un comentario.ABIGAIL H.
El cliente no dejó un comentario.Mary D B.
The uhaul app is terrible. I tried to pickup at 7 am and the GPS on the app kept saying I wasn't at the location when I was standing at the front door. I tried for 30 minutes. I had to leave and come back when the store opened.Christopher D.
El cliente no dejó un comentario.JUSTIN L.
El cliente no dejó un comentario.mitch B.
I filled the unit up with gas after use to the amount that I started with. I was shocked to see the final invoice charged me for just over 2 gallons. I feel your method of calculating fuel is flawed. The gauge is not accurate enough to determine a 2 gallon plus or minus start and finish. I replenished the fuel based on 5 miles per gallon.JACK K.
Have the courage to charge what you feel you must. Advertising one price then adding a non declinable environmental fee is misleading and makes me not want to use u-haul againdavid C.
El cliente no dejó un comentario.brian F.
El cliente no dejó un comentario.Vicki L.
Very friendly and helpfulRichard L.
We did not understand that "is the trunk clean" means pristine. This was complicated by the fact that the truck was not cleaned prior to pick-up. U-haul is very quick to charge a $25 cleaning fee. Ultimately the team in Maine was very helpful.Jeffrey W.
El cliente no dejó un comentario.Cheryl F.
Even though I was charged for 2 extra days because they were closed for the holiday they were helpful and gave me a number to call. When I called the number the person on the other line was not friendly or helpfulLINDA C.
El cliente no dejó un comentario.Langis A.
rental was perfectLawrence G.
Nothing. The woman at the rental place was greatJACQUE A.
El cliente no dejó un comentario.Ethan D.
Nothing comes to mind.Neill P.
Great people in Belfast, and both Uhaul locations worked together to iron out an issue with scheduling so that a cargo van was available to us. Fantastic!Tevlin S.
El cliente no dejó un comentario.Robert C.
It was odd to see a marden's inside but there's nothing wrong with marden's lolShawn M.
El cliente no dejó un comentario.BRENDALYN W.
El cliente no dejó un comentario.MARTIE LOUISE S.
The place was not inviting. It is crowded with candy and food for sale at a discount. What does that have to do with U Haul? At least the lot is spacious.DANIEL R.
Troy and Sherry went out of their way for us . The are are awesome!! Out ah the box rocks....KENNETH S.
El cliente no dejó un comentario.charles D.
El cliente no dejó un comentario.Glendon Y.
tell me why brandon to belfast is 165.00 and belfast to brandon is 375.00NEAL M.
El cliente no dejó un comentario.Susan W.
Have more variety of boxes to buy.Caterina S.
El cliente no dejó un comentario.patrick K.
El cliente no dejó un comentario.Daniel R.
Just keep working on the kinks in the UHaul app. No complaints about the third party management, they were great.Samuel C.
El cliente no dejó un comentario.Steven H.
El cliente no dejó un comentario.Melissa B.
El cliente no dejó un comentario.Stephen E.
El cliente no dejó un comentario.CATERINA S.
El cliente no dejó un comentario.CHRISTOPHER P.
El cliente no dejó un comentario.ROBERT P.
Wonderful facility! Loved the discount store at this location @LAURIEELLIS A.
So helpful and kindMichelle M.
This place is wonderful! The grounds and buildings are clean and well maintained and the trucks all washed and spiffy inside and out. The one I rented was spotless and pleasure to drive. ¡Gracias!ELIZABETH E.
Wicked good!Kenneth B.
Love this place!DEBORA G.
El cliente no dejó un comentario.Peter G.