Customer Reviews for Other Peoples Treasures Storage
(U-Haul Neighborhood Dealer)

1,492 reviews

215 N 10th St   Cabot, AR 72023

(501) 843-4848

Office Hours

  • Mon: 8 am–1 pm
  • Tue-Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: 1 pm–4 pm
Special Operating Hours
  • 3/28/2024: Closed
  • 6/10/2024: Closed
  • 6/11/2024: Closed
  • 6/12/2024: Closed
  • 6/13/2024: Closed
  • 6/14/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(501) 843-4848

215 N 10th St
Cabot, AR 72023

Services at this Location:

Office Hours

  • Mon: 8 am–1 pm
  • Tue-Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: 1 pm–4 pm
Special Operating Hours
  • 3/28/2024: Closed
  • 6/10/2024: Closed
  • 6/11/2024: Closed
  • 6/12/2024: Closed
  • 6/13/2024: Closed
  • 6/14/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Debra Mitchell 
Rating:
5.0

I never was refunded my $100.00 deposit plus I wasn’t refunded the $15.00 for the appliance Dolley that I never received so I should be refunded $115.00 so refund me please thankyou

donald Walker 
Rating:
5.0

I showed up at 5 minutes 5:00 (closing time) and she was very accommodating,,got the equipment and she was very nice, helpful and even put a smile on my face after the bad day I'd already been having.

Dallas Scott 
Rating:
5.0

some customers may require assistance picking the trailer tongue up for attaching to the vehicle.... maybe leave the tongue on blocks or install jacks on the trailer

Michael Coszalter 
Rating:
5.0

Customer did not leave a comment.

Kevin Bowie 
Rating:
5.0

Customer did not leave a comment.

Thomas Coates 
Rating:
5.0

Everyone was helpful and very kind. They made the process so easy.

Timothy Callahan 
Rating:
5.0

Easy to use and close to me.

Paul Hirleman 
Rating:
5.0

Customer did not leave a comment.

Aaron Childs 
Rating:
5.0

The manager here is very helpful and attentive

Steven Mayers 
Rating:
5.0

I will be using them again! Great price, perfect location.

Kim Pritchett 
Rating:
5.0

Very interesting drop off point. The extent of interaction with personal was via text. It worked and I got the trailer dropped off.

David Macy 
Rating:
3.0

Again, the person I dealt with was through text. Office not occupied. This just isn’t acceptable. I’m shocked that businesses don’t have an actual human in the office. It’s a sorry excuse for a business model. I don’t care how advanced technology is. You can NEVER replace the human element. Ever!

Deanna McAdory-Cavin 
Rating:
5.0

Customer did not leave a comment.

Rhonda Walker 
Rating:
5.0

I have done business with this location on storage rentals Uhaul rentals and returns for almost 2 Decades. Misses Cossey is wonderful and truly understands customer service, something that’s hard to find these days with many companies. If you are ever in need of storage or Uhaul services in the Cabot, Ar. 72023 Area don’t hesitate to Call her, she will treat you better than just another customer but like Family. Sincerely The Bears

jesse bear 
Rating:
5.0

Customer did not leave a comment.

Brad McCool 
Rating:
5.0

The representative was friendly and empathetic with the issues I ran into with the movers I tried to engage. She was very clear with return instructions, and the process went smoothly.

Gerri Shelton 
Rating:
3.0

Customer did not leave a comment.

Frances Barker 
Rating:
5.0

Customer did not leave a comment.

Ed Passini 
Rating:
5.0

Customer did not leave a comment.

randy clark 
Rating:
5.0

Customer did not leave a comment.

JOE TRUSTY 
Rating:
4.0

We did experience some confusion at pickup with the process. However, I feel part of the problem is that we rented late in the day. Despite some confusion, the lady who helped us was calm and professional. She even went out of her way at dropoff to make our dropoff easier. Thank you.

Sonya Etchemendy 
Rating:
5.0

Customer did not leave a comment.

lisa caldwell 
Rating:
4.0

Excellent and respectful. Took time explain the process and even asked how my trip had been. Way better than the location in Minot ND.

Juan Marquez 
Rating:
5.0

She is wonderful, and it was an absolute blessing to have her to work with me. I would rent and recommend this location to anyone and everyone!!

Bradley Tarvin 
Rating:
5.0

Customer did not leave a comment.

Eric Hunt 
Rating:
5.0

In all our 40+ years of renting, we truly have never had the outstanding customer service and experience. We were talking yesterday that we can never, ever remember not having some type of problem with the rental. We are a retired military couple. Thank you for the amazing U-haul in Cabot, AR

Carla Carlton 
Rating:
5.0

Customer did not leave a comment.

jon hancock 
Rating:
4.0

Customer did not leave a comment.

Ron Meeks 
Rating:
3.0

They make you text them and wait for them to come let you in (I had about 10-20 minute wait). I also had to disconnect the trailer myself which I did not have to do with my other 3 rentals. Had I known this before I would not have selected this location as it made me late for work.

Kimberly Gaines 
Rating:
5.0

Customer did not leave a comment.

Dennis Gates 
Rating:
5.0

Love this U-Haul location. Always get great service.

Tamra Davis 
Rating:
3.0

Need to get a office building for the lady that's running the Uhaul in Cabot, Arkansas. She deserves one, kind of hard to run a business out of your car.

Russell Colton 
Rating:
5.0

Very pleasant and patient ! Hope they get the new office figured out soon :)

Emelia Pool 
Rating:
5.0

Dropped off truck and trailer when closed but very convenient!

DEREK WHITE 
Rating:
3.0

Truck had bad exhaust leak or catalytic converter was cut off. Truck needs repairs.

Justin Eubanks 
Rating:
5.0

Customer did not leave a comment.

Scott M Gondron 
Rating:
4.0

Customer did not leave a comment.

John Nichols 
Rating:
4.0

Customer did not leave a comment.

John Nichols 
Rating:
3.0

There’s no office on the premises, and no assistance provided. I did the very best I could with dropping off the trailer.

Jonathan Pearson 
Rating:
5.0

Everything was wonderful!

Ariel Walker 
Rating:
3.0

Customer did not leave a comment.

Alan Ray 
Rating:
5.0

Customer did not leave a comment.

wayne kyler 
Rating:
4.0

Customer did not leave a comment.

Sheri McCowan 
Rating:
5.0

Lori is great to work with. We Always use her.

dianna clevenger 
Rating:
5.0

Customer did not leave a comment.

Thomas Swearengen 
Rating:
5.0

Customer did not leave a comment.

Debi Davis 
Rating:
4.0

5 star customer service

Jeff Bell 
Rating:
5.0

Customer did not leave a comment.

Shana Gaddis 
Rating:
5.0

Customer did not leave a comment.

WILLIAM SMITH 
Rating:
5.0

The settings instructions caused my iPhone to malfunction. I could not take pictures, and I could not use the app after following the instructions. When I went back and removed the settings and restored them, the application worked again. It was very frustrating. But my nephew was with me and had an iOS phone that worked.

Andrea McFall 
Rating:
5.0

The lady who runs the location in Cabot, AR is a peach. This is my 2bd time renting from her abd she is always professional and sweet.

melissa quintero 
Rating:
5.0

Customer did not leave a comment.

Chet Letts 
Rating:
3.0

There is no office. You have to do everything yourself. So if you aren't strong or know how to hookup a trailer go somewhere else.

Deborah LeBel 
Rating:
3.0

Customer did not leave a comment.

Richard JOHNS 
Rating:
5.0

Customer did not leave a comment.

Eric Goff 
Rating:
5.0

I wished I knew about this location sooner I will he recommending this location from now on.

Brandon Hutchison 
Rating:
5.0

Customer did not leave a comment.

Timothy East 
Rating:
5.0

Customer did not leave a comment.

Richard Hartman 
Rating:
3.0

Customer did not leave a comment.

Tracy Buono 
Rating:
5.0

Very happy with the services I received. I recommend using this location for your moving needs.

thomas sicking 
Rating:
4.0

The truck wasn’t cleaned at all!

Gary Reinert Sr 
Rating:
5.0

Customer did not leave a comment.

Barron Garriga 
Rating:
3.0

Customer did not leave a comment.

greg larson 
Rating:
4.0

Customer did not leave a comment.

Kay Adams 
Rating:
5.0

Did not have to enter office, but exterior grounds was orderly.

Patrick Ellison 
Rating:
5.0

Customer did not leave a comment.

Lee Lavespere 
Rating:
5.0

Great and fast

Randall Rainbolt 
Rating:
5.0

Customer did not leave a comment.

Nicholas Wideman 
Rating:
5.0

Customer did not leave a comment.

CINDY JONES 
Rating:
5.0

OPT has always been the nicest and easiest to deal with U-Haul dealer I’ve ever used. They make the whole transaction simple and super efficient! Would highly recommend using them if you have a need!!

Vicki Dedman 
Rating:
5.0

Customer did not leave a comment.

BROOKE LLOYD 
Rating:
2.0

Exceptional customer service by the owner operator. She went out of her way to help meet our needs. I highly recommend renting from the business here at " Other People's Treasures Storage" at 215 N 10th Street, Cabot, Arkansas

Walt Latham 
Rating:
5.0

Customer did not leave a comment.

Barron Garriga 
Rating:
4.0

Customer did not leave a comment.

james white 
Rating:
5.0

Customer did not leave a comment.

Rick Chamberlain 
Rating:
5.0

Great service , She’s a real Worker!

dan murphy 
Rating:
2.0

I prefer face to face. I made zero contact with the renter. The office was closed and it says to contact them through this number of closed. Did that. The response I recieved was send me a picture of your driver's license and a picture of the trailer set up and I'll fill out the contract. The messages were delayed and I feel had I had a question it wouldn't have been responded to in a timely manner. It just seemed very unprofessional for me. For someone else, it may be fine. Just not my cup of tea.

Kaci Smithson 
Rating:
5.0

Customer did not leave a comment.

Michael Bilan 
Rating:
1.0

The location is confusing and unclear. There is no drop box for the keys. There is also no directions as to where to leave the keys. Once I finally found the place. It is behind a locked gate, I had to get in by waiting for someone to come out. I texted, as per the directions on the gate, and no one replied back to help me. This is a horrible place to return!! I still have the key and I have to come back tomorrow! I am very unhappy!

Cheryl Young 
Rating:
4.0

Customer did not leave a comment.

Paul Hirleman 
Rating:
4.0

Very easy to get and return of truck

Parnell Monsrud 
Rating:
5.0

Customer did not leave a comment.

CODY MARTIN 
Rating:
5.0

Lori was awesome. My only place to get a uhaul!

Danny Westmoreland 
Rating:
2.0

Found out the evening before the equipment wasn’t available, also had drive an extra 60 miles out of the way due to the truck pick up site. Had issues picking the truck up once we got there. Terrible experience and would like credit.

Scott Woodall 
Rating:
5.0

Customer did not leave a comment.

Christopher Blakey 
Rating:
5.0

Even gave me a call back which was unexpected

mark enloe 
Rating:
5.0

Customer did not leave a comment.

Adam Hausmann 
Rating:
5.0

Customer did not leave a comment.

Brandy Huffman 
Rating:
5.0

Customer did not leave a comment.

gerald shored 
Rating:
5.0

Customer did not leave a comment.

Duane McCain 
Rating:
1.0

Customer did not leave a comment.

Chris LOgan 
Rating:
2.0

Customer did not leave a comment.

Jeanne Helms Roberts 
Rating:
5.0

Customer did not leave a comment.

Mickey Davis 
Rating:
1.0

We had appliance dolly rented and we never got it and she was supposed to refund us and did not do so

Billy Rogers 
Rating:
5.0

Someone should be on site

AURORA NAJERA 
Rating:
5.0

Customer did not leave a comment.

art Wilborn 
Rating:
5.0

Customer did not leave a comment.

gerry horn 
Rating:
5.0

Nothing. Everything went so well. Lady was very courteous and helpful. Would definitely recommend and use again if needed.

John Macias 
Rating:
4.0

Customer did not leave a comment.

Sue Anne Scott 
Rating:
5.0

I've been using this location for years. They are very down to earth individuals. I love working with them on my moving or hauling needs. They make it easy.

Destiny Zuber  |  Reservation 
Rating:
5.0

Staff kept me updated when any issue had come up and kept the area mown and clean.

BOB SWIFT  |  Overall Experience 
Rating:
5.0

Excellent place!

Doris McClellan  |  Overall Experience 
Rating:
5.0

Opt Storage is the place everyone needs to keep their belongings, because its safe and clean. I and other family members have used their facilities several times.

keith field  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Briscoe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david cushman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Benjamin Newman  |  Overall Experience 
Rating:
5.0

They went out of their way to make sure our appointment would happen and that we were taken care of!

Jonathan HILL  |  Reservation 
Rating:
5.0

Lori showed great patience and fairness, more than fairness. Very pleasant to talk to.

JR ARROYO  |  Overall Experience 
Rating:
5.0

Thanks

STACY GUTHRO  |  Overall Experience 
Rating:
5.0

Really nice people. We rented online then went and talked to them in person. Our storage unit was nice and clean when we moved our stuff in. I would recommend this place to anyone.

Kim Eustice  |  Reservation 
Rating:
5.0

I was very happy with this place and would recommend it to anyone

julie boots  |  Overall Experience 
Rating:
4.0

oil on floor of unit needs to be cleane up!!!

Bill Hyatt  |  Overall Experience 
Rating:
4.0

I liked the security of the storage. Well lit and fenced.

KRISTEN WILSON  |  Overall Experience 
Rating:
4.0

Secure area and located in a very convenient place in Cabot.

BETTY HOTARY  |  Overall Experience 
Rating:
5.0

Great facility!

JAMIE LOWMAN  |  Overall Experience 
Rating:
4.0

Check in was easy and friendly,

Privacy Request  |  First Impressions 
Rating:
3.0

We chose a different storage facility closer to home. Thank you for the offer.

Privacy Request  |  First Impressions 
Rating:
5.0

Service was excellent!

Privacy Request  |  First Impressions 
Rating:
4.0

The lady that works there is great about calling back and answering questions.This website has the wrong address.The facility is located at 918 West Main Street in Cabot AR NOT 215 N 10th Street.

Privacy Request  |  First Impressions 
Rating:
5.0

Clean, friendly and secure

Privacy Request  |  First Impressions 
Rating:
4.0

Owner was very nice and helpful.

Privacy Request  |  First Impressions 
Rating:
4.0

I did not need storage. Found housing first day in town. Called Other Peoples Treasures to cancel and lady was very helpful and nice

Privacy Request  |  First Impressions 
Rating:
3.0

It was nearly impossible to find a person in the office, but they were very friendly when I did get them.

Privacy Request  |  First Impressions 
Rating:
3.0

The storage manager in office a couple of hours per day. Storage units were fine after I changed from initial unit I was assigned...it had leftover clothes etc. in it.

Privacy Request  |  First Impressions 
Rating:
4.0

Move in was very smooth. The facility is very clean.

Privacy Request  |  First Impressions 
Rating:
4.0

The facility was very accessable and easy to get to. We were able to unload the u-haul with no problems. I like that it is available 24 hours a day and is eletronically controlled.

Privacy Request  |  First Impressions 
Rating:
4.0

Very good to work with!

Privacy Request  |  First Impressions 
Rating:
5.0

VERY CLEAN,NEW UNIT,VERY NICE AND PROFESIONAL HELP

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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