Comentarios del cliente para Orchard Express Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Orchard Express Storage

Grado total:

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Stephen L. en

Grado:

El cliente no dejó un comentario.

Emily B. en

Grado:

I got penalized for returning the rental early. I returned the vehicle when I was able to, otherwise I would have had to wait two days to return it. (So, a penalty either way?) I did not think that returning a rental to a closed office was a "convienent" thing, yet I was charged for this "convienence".

Lori S. en

Grado:

El cliente no dejó un comentario.

Joseph M. en

Grado:

El cliente no dejó un comentario.

Pam or Chris L. en

Grado:

Storage unit was clean and staff was helpful.

Chris L. en

Grado:

Drop off could not have gone more smoothly. Service and storage unit was great.

Tom G. en

Grado:

El cliente no dejó un comentario.

Michael Q. en

Grado:

Very nice and accommodating.

sherry D. en

Grado:

El cliente no dejó un comentario.

Shane F. en

Grado:

Horrible rental truck so old alligment our brakes horrible wipes horrible very unpleasant and unsafe

Earl U. en

Grado:

El cliente no dejó un comentario.

Greg G. en

Grado:

El cliente no dejó un comentario.

Damien C. en

Grado:

El cliente no dejó un comentario.

Lisa C. en

Grado:

Orchard Express does not honor the free month storage and they confirm a reservation but when I got there to pay they did not have what I reserved available I had to scramble to find a different stora

Craig S. en

Grado:

Check in was quick and easy, Storage unit very clean, as is the rest of the property. Should work out just fine for my needs. And the price is good compared to others I saw online. Very satisfied.

Kile M. en

Grado:

I didnt move into storage space I was mistaken about the hours available.

LeAnna H. en

Grado:

El cliente no dejó un comentario.

Darius S. en

Grado:

Great service!! Convenient location!! Ashley Ayala is the best!!!!

Kandice B. en

Grado:

El cliente no dejó un comentario.

Martin G. en

Grado:

All good

Daniel M. en

Grado:

The gentleman that was at the front counter was very helpful and very courteous..

julian W. en

Grado:

El cliente no dejó un comentario.

Felicia M. en

Grado:

El cliente no dejó un comentario.

RICHARD B. en

Grado:

El cliente no dejó un comentario.

Carolyn B. en

Grado:

Ashley was very helpful and worked with me well. Customer service like that is rare and much appreciated.

Gail H. en

Grado:

Improve on the app to pick up and drop off truck s and have the contact person answer the phone when app doesn't work

Cherylne M. en

Grado:

El cliente no dejó un comentario.

Alison J. en

Grado:

El cliente no dejó un comentario.

GENEVA F. en

Grado:

El cliente no dejó un comentario.

Daniel T. en

Grado:

Ashley did a great job of caring for our moving needs. She is great!

Thomas M. en

Grado:

no suggestions

Derek K. en

Grado:

Limited parking. Staff member who helped me was great. You should buy him dinner.

Ashlee R. en

Grado:

I went to drop my U-Haul off in Tacoma. The location closed at five and when I arrived at 4:30 there was no one there and the location was closed. You charged me 40$ for gas and said that the gas was down to a 1/4 tank but I dropped it off with half a tank. The gentleman I spoke with over the phone was absolutely rude. I just moved and don’t have a lot of money. Rent is due on the first of the month and now, because you charged me 40$ when I returned the truck with more gas than is said, I will barely be able to afford to live. The worst part is I have no way to prove the tank was at a half because the personnel, who when I called and said they would be there, were not there.

Seth L. en

Grado:

No problems--smooth process

JASON L. en

Grado:

This storage wasn't only convenient but very affordable compared to others. I enjoyed storing my things here.

James W. en

Grado:

El cliente no dejó un comentario.

Aaron L. en

Grado:

Such a shame this facility doesnt provide the free one month storage. Then quit advertising it. You use the free one month storage line to scam the customer. Honeydick!

CHRISTINA S. en

Grado:

Facility is clean but roof not maintained. The unit has a leaking roof and my stored materials were damaged. I did report this and was told too bad and they accepted no responsibility.

Alex T. en

Grado:

The cab of the truck was really dirty and there was trash in the cab as well.

Brandon S. en

Grado:

The gentleman was polite and prompt.

HEATH N. en

Grado:

Not sure if there are climate controlled storage units available there?

Douglas A C. en

Grado:

My Reservation #99405249 was for 15' moving Van with appliance dolly. I was to pick-up van at 12:PM I received call for Orchard Express storage.Never received van from them, I had to go to Lakewood U-Haul location 6+miles down the road to get a different van without getting appliance dolly, to get the dolly I had to go back to Orchard express. Then on top of that they charged me for use of dolly. All this cost me much more money and time, but they did not offer any discount for all my extra time & miles I had to drive to pick-up different van. I would not use these U-Haul locations in the future. Just not trust worthy business people.

MICHAEL MB B. en

Grado:

Some people not so friendly than others is the only thing I noticed that could be improved really.

JEANNIE S. en

Grado:

Mexican coackroaches on the other end of the building near exit door. I notified the attendent.

C. CAMILLE L. en

Grado:

Checked out 10AUG2018. Receipt provided and signed. Call fr storage, unit open, locks off. Confusion. Checked out Julie Schmick not Laughhunn. Tried to get refund for overpayment. CSR 17th very rude!!

pam s. en

Grado:

Thank you for the ease of dealing with Cliff. He was great!

BONNIE C. en

Grado:

When I arrived just a minute before closing, and she treated me very nicely and didn`t make me feel rushed or that I was bothering her in any way. I really appreciated her.

JULIANNA J. en

Grado:

Very pleasant

HEATH N. en

Grado:

Good check in service. No issues. Clean and well maintained place. Large storage areas. Would recommend.

MICHELLE B. en

Grado:

yard area and inside buildings very clean