Everything was goodJAMES T.
Customer Reviews for Oquirrh Mountain Moving
(Distribuidor de U-Haul del vecindario)
West Jordan, UT 84081
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - dom.: 9 a. m. - 4:30 p. m.
- 11/24/2021 - 11/25/2021: cerrado
- 12/24/2021: 9:00 a. m. - 12:00 p. m.
- 12/31/2021: 9:00 a. m. - 12:00 p. m.
- 1/1/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Preston K.
Only complaint I have is with 1-800-uhaul. Was on hold for over an hour.Victor T.
El cliente no dejó un comentario.Hyrum W.
El cliente no dejó un comentario.JOHN C.
El cliente no dejó un comentario.JAMES LEE W.
El cliente no dejó un comentario.FALESIU L.
I'm happy with your associate & service they provide to customer. Nice units as well. ThanksDANIEL R.
Make sure someone is always at the counter. Waited over 10 minutes for someone to assist me.Steven S.
Very easy process to drop off. The UHaul employee was very helpful and service oriented.MARK H.
El cliente no dejó un comentario.TIANA T.
After hours drop off. No contact with buiness.Don O.
Great service at location. Uhaul was very gross and dirty inside cabTUESDAY L.
El cliente no dejó un comentario.ROBERT T.
My on line quote was for 129.00ish. When I went and picked up the truck, the coat went to 250.00. I traveled 41 miles. One way. The person working the counter was in a hurry to close. I wasn't supposed to pick up the truck until 5:00. I got there early. If I wasn't early the office would have been closed amd I would not have been able to get the truck. They were not able to find the on line reservation by name or phone number. I gave them the reservation number and they pulled it up. But there was nothing on it or she ignored the 129.00 total. I probably should have gone somewhere else but we were in a bind. The truck was clean and ran well.DAVID H.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.MARLON B.
Extraordinario servicio al clienteWILLIAM N.
The 24/7 pick up was a nightmare. The back of the truck was getting hit by a sprinkler so we were soaked trying to unlock the lockpad. The lockpad was seized up because it was soaking wet. The authorization process took forever - you should let us do that BEFORE we get to the facility. The whole experience was unnecessarily stressful. I won't do it againMaddison D.
After a different U-Haul branch failure- these wonderful ladies CAME TO MY RESCUE!!CHARLES M.
Truck covered in bugs, make scratching sound after it gets warmed up. And did not have my dolly needed so I had to waste time and miles to.go.across valley to get one.ALBERT JOHN M.
El cliente no dejó un comentario.BRYAN M.
El cliente no dejó un comentario.FRANCIS H.
The started was dying and/or the battery cables were cracked and rusted. The truck barely started when I left and when I got to my location and was loaded up the vehicle wouldn't start. I had to phone a friend and go to the store to get jump cables. When I returned the truck and notified them of the issue they tried starting it which it did turn over and said I could have called the free help service although it probably would have been 2+ hour wait. I simply asked for a $15 reimbursement for the jumper cables and was declined because I'd purchased their $15 trip protection service and didn't use it.Richard M.
The lady that helped me was very helpful and made everything easy. The 2nd lady there was also helpful. They made sure I was getting a trailer that would work for what I needed.JOHN C.
El cliente no dejó un comentario.GARY M.
El cliente no dejó un comentario.AMBER S.
Great customer service by Jennifer excellent excellent everything she took care of me very well professionallyJOSE L.
I was the first person of the day and the person who attended me was not friendly at all. She told me to wait while she grabbed something and I waited 10 minutes before I went in and asked if I could go and she was flustered saying of courese. Bad with communication.JAMES F.
Representative was nice and helpful, but we were disappointed that the truck air conditioner didn't work. Was over 100 degrees the day we moved...BRYCE R.
Had a great experience here twice this summer. Staff was very helpful, easy to find, and trucks were pretty clean. Pick your truck up here. They did not overcharge me, or add on extra fees. They are a little more out of the way for me, but if I need a uhaul again, I'll try to get it from here.TRENT A.
El cliente no dejó un comentario.Mindy G.
The lady was very kind and helpfulMatthew H.
Trailer rates are too high. I can rent a truck for less than a trailer. That's not right.BRANDON M.
El cliente no dejó un comentario.Alexander B.
El cliente no dejó un comentario.BRETT M.
El cliente no dejó un comentario.Casey S.
El cliente no dejó un comentario.ERIC TIMOTHY F.
El cliente no dejó un comentario.DAVID H.
El cliente no dejó un comentario.JOSEPH F.
El cliente no dejó un comentario.Chellene H.
El cliente no dejó un comentario.Robert F.
El cliente no dejó un comentario.Tyler O.
El cliente no dejó un comentario.Damon D.
El cliente no dejó un comentario.Vianne B.
They were closed when I dropped it off so not much to comment onPASCUAL F.
Could not check in with the ap or online. Was on hold for 51 minutes before someone could help me. Still never heard back from the office that it was rented from.kregg C.
I don't rent often or almost ever. Not helpful on know what to do or where to go. Didn't have a good place to park. Had to wait 10 mins to find out I didn't even need to talk to them just drop it off and leave.KYLE S.
El cliente no dejó un comentario.LYNNEL Q.
El cliente no dejó un comentario.Marlene G.
El cliente no dejó un comentario.BRADLEY B.
El cliente no dejó un comentario.EDWARD M.
El cliente no dejó un comentario.Stephen B.
We returned the truck after hours. There weren't any lines or indicators where to park, but that's not necessarily a bad thing, just as long as anywhere on the lot is fine with them.Martin F.
El cliente no dejó un comentario.RUSSELL P.
El cliente no dejó un comentario.Austin W.
Uhaul online didn't contact me to confirm my rental that I made 3 months in advance. I called oquirrh mountain the day I needed to pick up my rental (uhaul online had messed up my pick up location and didn't inform me) and they made everything right for me. I will definitely use this location for all my rental needs!!!!KELLY L.
El cliente no dejó un comentario.Matthew S.
The cab of the truck was very dirty and was not wiped down before we rented it.PAUL BRADLEY O.
El cliente no dejó un comentario.Kate F.
El cliente no dejó un comentario.DAvid M.
El cliente no dejó un comentario.Maria A.
El cliente no dejó un comentario.Sione I.
Check the tires on your trailers. My tire had no tread when I got it and another customer had to bring theirs back at the same time because the rim was bent on it.CATHERINE Y.
El cliente no dejó un comentario.Hope R.
El cliente no dejó un comentario.Bob G.
El cliente no dejó un comentario.THOMAS B.
Staff was super friendly and accommodating (I made a mistake with my reservation). I will definitely return to this location for future needs.Victor D.
Great customer service!Darryl D.
Dropped of after hours. The app made it easyEDWARD B.
The service at this location was awesome. The staff was friendly and helpful, just very inconvenient and out of the way. It was however, easy to find and great access to a major highway.DAVID P.
The vehicle was not ready at the time I had requested.Tyler O.
The staff were both friendly and helpful.KEITH P.
El cliente no dejó un comentario.LILIAAN R.
El cliente no dejó un comentario.JACOB M.
great customer serviceGregory W.
The driver side was low on air, I filled it to the recommend PSI.Enjoli C.
The sales guy was refusing to help me because I had a mask on, telling me I was a sheep following crazy conspiracy theories! He ended up assisting us, but it wasn't the best experienceNATHAN A.
El cliente no dejó un comentario.TRAVIS D.
Nothing. I have always had excellent service with uhaul.DARRYL N.
El cliente no dejó un comentario.CARL R.
El cliente no dejó un comentario.DAVID W.
El cliente no dejó un comentario.JENNIFER M.
El cliente no dejó un comentario.ANDRES D.
The trailer I rented was not there when I went to pick it up. However, due to the inconvenience and having to leave and come back an hour later, they gave me $50.00, so the customer service was great. Great in making up for the inconvenience .CRYSTOL Q.
Your Customer Service telephone and chats are terrible. I was on hold for 20 minutes - no one ever answered. I tried chatting and after waiting for a rep for an hour, I gave up. Very, very poor marks on what was otherwise a good experience.Richard S.
El cliente no dejó un comentario.MICHAEL T.
Thank you so much! Your staff were very friendly and helpful in every way. I would recommend you to others.DIANNE K.
El cliente no dejó un comentario.MICHAEL K.
El cliente no dejó un comentario.LORIN R.
Woman that took care of us was informative, professional, and ensured that everything was in order. Easy and pleasant process to rent from this location. This is my third rental from here and every experience was great.BRADLEY B.
El cliente no dejó un comentario.Nathan D.
Very professional and really helpful. A great experience!James H.
El cliente no dejó un comentario.JUAN P.
El cliente no dejó un comentario.LISA K.
Friendly and very competent service! I will probably come here again if I ever need another moving truck.Dale S.
El cliente no dejó un comentario.Elvis B.
El cliente no dejó un comentario.RODERICK S.
The location was 35 minutes from my home. There were much closer ones but online wouldn't allow me to select them. Cost $11.00 in gas to go there.Linda P.