Customer Reviews for Oquirrh Mountain Moving
(Distribuidor de U-Haul del vecindario)

760 comentarios

5970 W Dannon Way   West Jordan, UT 84081

(801) 758-7298

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(801) 758-7298

5970 W Dannon Way
West Jordan, UT 84081

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY B. 
Clasificación:
3.0

El cliente no dejó un comentario.

EDWARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B. 
Clasificación:
3.0

We returned the truck after hours. There weren't any lines or indicators where to park, but that's not necessarily a bad thing, just as long as anywhere on the lot is fine with them.

Martin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Austin W. 
Clasificación:
5.0

Uhaul online didn't contact me to confirm my rental that I made 3 months in advance. I called oquirrh mountain the day I needed to pick up my rental (uhaul online had messed up my pick up location and didn't inform me) and they made everything right for me. I will definitely use this location for all my rental needs!!!!

KELLY L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

The cab of the truck was very dirty and was not wiped down before we rented it.

PAUL BRADLEY O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kate F. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAvid M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sione I. 
Clasificación:
2.0

Check the tires on your trailers. My tire had no tread when I got it and another customer had to bring theirs back at the same time because the rim was bent on it.

CATHERINE Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hope R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob G. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
5.0

Staff was super friendly and accommodating (I made a mistake with my reservation). I will definitely return to this location for future needs.

Victor D. 
Clasificación:
5.0

Great customer service!

Darryl D. 
Clasificación:
4.0

Dropped of after hours. The app made it easy

EDWARD B. 
Clasificación:
3.0

The service at this location was awesome. The staff was friendly and helpful, just very inconvenient and out of the way. It was however, easy to find and great access to a major highway.

DAVID P. 
Clasificación:
3.0

The vehicle was not ready at the time I had requested.

Tyler O. 
Clasificación:
3.0

The staff were both friendly and helpful.

KEITH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LILIAAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB M. 
Clasificación:
5.0

great customer service

Gregory W. 
Clasificación:
5.0

The driver side was low on air, I filled it to the recommend PSI.

Enjoli C. 
Clasificación:
1.0

The sales guy was refusing to help me because I had a mask on, telling me I was a sheep following crazy conspiracy theories! He ended up assisting us, but it wasn't the best experience

NATHAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVIS D. 
Clasificación:
4.0

Nothing. I have always had excellent service with uhaul.

DARRYL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
3.0

El cliente no dejó un comentario.

JENNIFER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRES D. 
Clasificación:
4.0

The trailer I rented was not there when I went to pick it up. However, due to the inconvenience and having to leave and come back an hour later, they gave me $50.00, so the customer service was great. Great in making up for the inconvenience .

CRYSTOL Q. 
Clasificación:
5.0

Your Customer Service telephone and chats are terrible. I was on hold for 20 minutes - no one ever answered. I tried chatting and after waiting for a rep for an hour, I gave up. Very, very poor marks on what was otherwise a good experience.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
5.0

Thank you so much! Your staff were very friendly and helpful in every way. I would recommend you to others.

DIANNE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL K. 
Clasificación:
4.0

El cliente no dejó un comentario.

LORIN R. 
Clasificación:
5.0

Woman that took care of us was informative, professional, and ensured that everything was in order. Easy and pleasant process to rent from this location. This is my third rental from here and every experience was great.

BRADLEY B. 
Clasificación:
5.0

N/C

David D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan D. 
Clasificación:
5.0

Very professional and really helpful. A great experience!

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA K. 
Clasificación:
5.0

Friendly and very competent service! I will probably come here again if I ever need another moving truck.

Dale S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elvis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODERICK S. 
Clasificación:
5.0

The location was 35 minutes from my home. There were much closer ones but online wouldn't allow me to select them. Cost $11.00 in gas to go there.

Linda P. 
Clasificación:
4.0

El cliente no dejó un comentario.

HEIDI H. 
Clasificación:
5.0

They took good care of me, I'm definitely coming back as needed. ¡Gracias!

ADRIAN O. 
Clasificación:
5.0

Ninguno

Eddy M. 
Clasificación:
5.0

Very helpful. They were and answer to a prayer.

Ransom L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

Your Uhaul website allows any equipment to be rented from any location for any amount of time. And then the scheduler calls and adjusts all of that. Why not just make your website show what can be reserved, from where, and when?

RONALD V. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY R. 
Clasificación:
5.0

Nothing; just keep the same woman running that location, as she did an exemplary job!

JEFFREY V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brently B. 
Clasificación:
5.0

Jennifer was the best thanks for all your help

HECTOR R. 
Clasificación:
2.0

no utility dolly was provided, so i am seeking a return on that portion of the spend; the person that called me acted like she didnt believe that they didnt give me one. the truck ran okay but the inside was deteriorating - the center console broken, and the pictures of the existing damage dont do it justice so i took my own as a precauiton. when you charge someone for a service that you dont provide, dont call them and accuse them of not returning it.

SHANE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD ARVID J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARSHALL H. 
Clasificación:
2.0

Have the equipment available. You have no 6 x 12 available in Idaho or Utah or 15 ft trucks

William W. 
Clasificación:
2.0

The truck was old and not well maintained. There is a problem with the balance of the front tires as they bounce during certain speeds. It also appears the front end of out of alignments as the steering wheel is not centered when going straight. The truck was dirty on the inside and looked like it hadn't been wiped out forever. The inside of the windshield was so dirty we could hardly see out of it if the sun was shinning on it. Very disappointed with this rental.

BRET L. 
Clasificación:
3.0

Only 1 person working, I think...couldn't find them at first. Told me to unhook my trailer on my own. Kind customer helped me since it was raining and I had my toddler with me. No way for employee to see drop offs. Bad set up.

JAMAICA V. 
Clasificación:
4.0

El cliente no dejó un comentario.

ZACHARIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

KERWYN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELAINE P. 
Clasificación:
5.0

Extraordinario servicio al cliente

JOSE M. 
Clasificación:
5.0

Great truck performance

JOSE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jared L. 
Clasificación:
3.0

El cliente no dejó un comentario.

THOMAS J. 
Clasificación:
4.0

It was very easy to rent the truck online and very easy to pick it up. However, we picked it up Saturday morning and the employee on duty was rude, annoyed we were there at 9 am and more interested continuing the personal call on their cell phone rather than helping us out. We waited 15 minutes for them to finish their call. They did not come out to check the truck; told us to just take pictures stating they didn't want their "pancakes to get cold" and to help ourselves. May be normal procedure at this location, but we were NOT impressed with the customer service.

DEVIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justo O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
5.0

I rent from here often, it's always a quick and pleasant experience.

MARLON B. 
Clasificación:
5.0

Jennifer was an angel and great help, a great uhaul team member. Would definitely recommend to a friend and will be choosing uhaul for any future endeavors of mine

EDWIN M. 
Clasificación:
5.0

This location was great, but experience with other location, your online reservation system and help was useless, wasted 1 1/2 hour attempting to get the truck we had reserved. Gave up went to this location which was great. Person online giving us this location was also helpful

GEIR O. 
Clasificación:
5.0

My rental experience was very good and the young lady that helped hooking up my trailer and assisted me when I returned it was very professional and pleasant which made my rental experience extremely nice.

EDWIN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis S. 
Clasificación:
5.0

Very great employees, definitely love coming here

Ali A. 
Clasificación:
5.0

keep providing your good customer service

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMMY B. 
Clasificación:
5.0

The worker helped connect the auto trailer and was very professional. She made a stressful process very easy.

RICHARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlon B. 
Clasificación:
3.0

Customer service was terrible, I scheduled my pick up on the app for 9am because they open at 9, I was there at 8:45 and waited, about 9:10 the lady at the counter gave me the keys and told me she will open the gate for me to pick up the truck, she must forgot it because me and another person waited at least 10 outside in the cold and the door was never opened for us, I had to walk back inside again. Finally at 9:45 I was able to get my rental. What is the point of doing it in advance on the app if we have to wait anyways?

Carlos P. 
Clasificación:
5.0

Nothing i have rented a truck 4 times from this location and the 2 ladies at the front desk is awesome and so friendly that is why I keep coming back

BILLY F. 
Clasificación:
5.0

Pickup was easy, and the return was easy. The guy was very friendly, and helpful. Good Job!

DANIEL D. 
Clasificación:
2.0

No assistance back trailer in or disconnecting. Was charged for another day when dropping off on the correct drop off day but late. However when I call multiple time to get the Sunday hours of operation no answers.

Matthew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Summerlyn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAWNI C. 
Clasificación:
3.0

El cliente no dejó un comentario.

YRELYS L. 
Clasificación:
5.0

Jennifer was extremely helpful, she explained the services well and helped us with our rental and went above and beyond. Awesome service.

ANTONIO G. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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