Comentarios del cliente para Oquirrh Mountain Moving

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Oquirrh Mountain Moving

Grado total:

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Aaron R. en

Grado:

Fantastic location, great customer service, fully stocked products

Joseph B. en

Grado:

El cliente no dejó un comentario.

Ann L. en

Grado:

This was a fast easy efficient drop off and the employee apologized for our pick up experience but it was too little too late.

Steve B. en

Grado:

Niki was extremely helpful and efficient!

scott b. en

Grado:

The computer system had problems.

Thomas V. en

Grado:

El cliente no dejó un comentario.

Greg H. en

Grado:

El cliente no dejó un comentario.

Matt P. en

Grado:

Read above.

betty h. en

Grado:

El cliente no dejó un comentario.

Marc E. en

Grado:

El cliente no dejó un comentario.

Scot M. en

Grado:

It was a great experience. I was assisted by PJ, who did a wonderful job assisting me with my rental. It was simple and easy.

Thomas R. en

Grado:

Great staff, very helpful

Lauri B. en

Grado:

El cliente no dejó un comentario.

Chris C. en

Grado:

El cliente no dejó un comentario.

Skyler B. en

Grado:

El cliente no dejó un comentario.

Amber V. en

Grado:

They were very friendly and helpful at this location.

Vanessa W. en

Grado:

El cliente no dejó un comentario.

GEORGE H. en

Grado:

El cliente no dejó un comentario.

Gregory W. en

Grado:

Everything was easy.

Kasey M. en

Grado:

The staff was incredibly friendly. Honestly, best uhaul customer service I’ve ever experienced at this location.

paul a. en

Grado:

El cliente no dejó un comentario.

Tracy H. en

Grado:

Ryan and P.J. ROCK! They provided excellent customer service, were responsive to our questions and went above and beyond--even calling the drop off location to ensure we could drop off the truck at the location most convenient for us. We will recommend Oquirrh Mountain Moving to all of our friends and family! THANKS!

Andy B. en

Grado:

El cliente no dejó un comentario.

ERIC D. en

Grado:

One truck was not safe for most average drivers, it had a lot of mechanical issues. I have used this location before and have used uhal since I was 19. PJ was very helpful on making 2 trucks available, both had separate return times. The first one due to issues out of my control was an hour late. I did let her know it was on it's way back and fueled. That being said she charged me for 3 days on it claiming the person who reserved it cancelled. I would've kept it for 3 days if I knew I was going to be charged for three for being an hour late. When I brought the second in the first was gone which tells me it was rented out which means the store is getting paid twice for the same day. Not happy. Also there was another 26 footer there when I dropped the second off so I don't see why I am being charged for 3 whole days on the trucks when I didn't have them for more than 2. I guess I will have to switch to another rental company like Budget or Penske.

Nathan T. en

Grado:

El cliente no dejó un comentario.

Nancy M. en

Grado:

El cliente no dejó un comentario.

Jennifer T. en

Grado:

Ryan was really friendly and efficient. He helped me a lot even after returning the truck.

Alexandre B. en

Grado:

El cliente no dejó un comentario.

Tara B. en

Grado:

I really appreciated the hustle from the young man that was helping us.

Jose F. en

Grado:

El cliente no dejó un comentario.

Deborah H. en

Grado:

An all around pleasant experience.

Kathy D. en

Grado:

Awesome especially after a frustrating start t the day. The lady was quick and helpful!!!!

Jason B. en

Grado:

El cliente no dejó un comentario.

Bethany L. en

Grado:

El cliente no dejó un comentario.

Alan B. en

Grado:

The store was very busy but I was helped very quickly. I'm not sure how it could get better.

Adam B. en

Grado:

El cliente no dejó un comentario.

Henry S. en

Grado:

GREAT customer service.

Violeta e. en

Grado:

Gas tank was not full. Rep stated I should have called I called three times that day. When I told her that, she said she had other things to do besides sit and wait for phone calls. Rude rude rude.

David C. en

Grado:

El cliente no dejó un comentario.

Kris E. en

Grado:

El cliente no dejó un comentario.

Russell K. en

Grado:

El cliente no dejó un comentario.

Chad B. en

Grado:

The staff at this location were amazing. I will continue to use this location for all of my local needs.

Casey M. en

Grado:

Thank you so much for working with us. Will for sure come back

Ann S. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

El cliente no dejó un comentario.

Wade L. en

Grado:

There was alot of issues with the truck. It smelled like exhaust in the cab of the truck. The window leaked air so it was very loud driving down the road. The truck did not run well and smelled like it had a radiator leak.

gary H. en

Grado:

Under staffed at the time I arrived for my scheduled pick up. I had to wait for service.whats the point of entering in all my information online when I made the reservation, if the just have to enter it in again when I am at the location. Waste of time...

Karl W. en

Grado:

El cliente no dejó un comentario.

John G. en

Grado:

Great lady at the desk, very funny. Keep up the good work.

colleen w. en

Grado:

Great service, although we were charged .99 cents per mile which was 70 cents above the rate quoted by a nearby U Haul business.

Edgar M. en

Grado:

Aseo en el piso del vehículo.

MICHAEL L. en

Grado:

Poor customer service. Agent was on a personal cell phone call for several minutes before helping me. Then took a call on the land line for several minutes knowing I had already been standing there waiting for her to finish her personal phone call. She should have put them on hold, very unprofessional! After the rental paperwork was complete the agent could not find the equipment. Agent had to start the paperwork process over again. Slowest rental process I have ever experienced from U-Haul

Gary W. en

Grado:

El cliente no dejó un comentario.

john m. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

El cliente no dejó un comentario.

Tristian D. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

Brad B. en

Grado:

El cliente no dejó un comentario.

Brian e. en

Grado:

El cliente no dejó un comentario.

JUSTIN W. en

Grado:

you are awesome

Kris F. en

Grado:

Waited until opening at 9 AM to return trailer after another site would not take it as was originally requested. The personnel did not show up until 925 and seemed very confused that we wouldn’t dissipate them to be there at nine.

Scott K. en

Grado:

El cliente no dejó un comentario.

JEFF B. en

Grado:

They were great and friendly, thank you!

Scott H. en

Grado:

El cliente no dejó un comentario.

Jessica G. en

Grado:

El cliente no dejó un comentario.

Gentry P. en

Grado:

El cliente no dejó un comentario.

Angela A. en

Grado:

El cliente no dejó un comentario.

Kory K. en

Grado:

Great customer service

Bryan J. en

Grado:

clean the snow out before I rent the trailer.

Khristal S. en

Grado:

El cliente no dejó un comentario.

brett h. en

Grado:

El cliente no dejó un comentario.

Jonna S. en

Grado:

The staff was very professional and helpful.

Noel S. en

Grado:

El cliente no dejó un comentario.

Dominque S. en

Grado:

El cliente no dejó un comentario.

Habib S. en

Grado:

El cliente no dejó un comentario.

Kalob B. en

Grado:

El cliente no dejó un comentario.

J Isaac B. en

Grado:

El cliente no dejó un comentario.

Victor T. en

Grado:

El cliente no dejó un comentario.

Joleen S. en

Grado:

Give accurate prices for a rentals. Explain that the one time charge is a per day charge for additional equipment. Explain that every charge is is PER day. You should definitely tell people you will charge their multiple times and then tell them to contact their bank that is is a pre authorization that is a lie my card was charged 2 times the same day I rented the truck then a third time when I returned it.

Craig E. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

El cliente no dejó un comentario.

Steve P. en

Grado:

El cliente no dejó un comentario.

Douglas K. en

Grado:

El cliente no dejó un comentario.

Trish L. en

Grado:

Nothing. My experience was fabulous!

Aaron P. en

Grado:

El cliente no dejó un comentario.

Ron D. en

Grado:

El cliente no dejó un comentario.

Paul S. en

Grado:

Milk and cookies with the return ?

Helen C. en

Grado:

El cliente no dejó un comentario.

Mike C. en

Grado:

El cliente no dejó un comentario.

Robert J. en

Grado:

El cliente no dejó un comentario.

patricia h. en

Grado:

There was a significant delay in picking up my equipment as there was only 1 person at the desk (on a Saturday). The only reason I got out of there after waiting just over an hour is because a neighbor (someone who doesn't even work there) showed up and starting collecting/handing out the equipment for the one person at the desk. I don't recommend using this location.

steve s. en

Grado:

El cliente no dejó un comentario.

steve s. en

Grado:

El cliente no dejó un comentario.

debbie h. en

Grado:

El cliente no dejó un comentario.

Tom I. en

Grado:

El cliente no dejó un comentario.

Kalob B. en

Grado:

El cliente no dejó un comentario.

Tammy O. en

Grado:

very helpful and friendly!

Kendra D. en

Grado:

The employees were very helpful at this location, however... I was NOT impressed with the 26 foot truck that I rented. The brakes on this truck WERE SOOOOO BAD!!!! NOT A SAFE idea for a rental truck. You had to brake at least 8 car lengths ahead of your stop to make sure you didn't rear end the car in front of you. The front end of the truck was shimmying SO BAD. The shocks ... HAHAHAHAHA... WHAT SHOCKS????? That ride of that truck was THE WORST I have ever driven in my entire driving career while using "moving trucks", of which I have used many. I think next time I will go with a different company. Overall, was NOT impressed. The trucks appearance was awful. My kids and I had the biggest sarcastic laugh ever when the add on the side of our moving truck said something about "the smoothest ride in town". That was NOT the smoothest ride in town. I felt like I was in a jump house driving the car at 30 miles an hour. U-Haul should take their fleet of vehicles a bit more serious when it comes to appearance, AND SAFETY. Especially for brakes on a vehicle of that size. Or any size for that matter. It's time to come forward into the new millenium. I felt like I was driving my grandpa's old Chevy truck... ONLY MUCH LONGER. SUPER OUTDATED vehicles. Needs more power in all areas. Windows, Radio, "brakes". Not a happy customer. That's for sure.

Nadine S. en

Grado:

Add more staff. Owner was out due to throat surgery. One agent eas not enough for a Sat morning. She was very friendly, yet professioal.

Sean F. en

Grado:

El cliente no dejó un comentario.