No set place to go. Just everyone milling about. He was rude when I told him I didn’t know how to get truck with app. Truck sounded horrible. Was afraid it would lose a tire it shook so much at 65mph
WEBSTER K
Customer Reviews for One Stop Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rep was a hour later than reserved time. Plus charged extra
Quaneesha SVery satisfying
GREGORY PVery Nice people
CHARLES CThe owner was great !!
Jason HGREAT CUSTOMER SERVICE, EASY TO RESERVE AND EXPLAINED EVERYTHING I NEEDED TO KNOW.
Shameka FThe store owner said he would notify U-Haul and make sure the brakes are taken care of.
Sabrina RWhen i went to puck up a replacement truck, the person in charge was not there which delayed us loading
debbie sThey charged me with a 15.00 insurance fee which I didn't even ask for
Darshan PI was charged $20 over the contracted price.
Sarah EPersonnel did not seem to understand me and I could barely understand them. Would not come out and show me where to drop. Kept saying, "Just drop anywhere!". I asked if he was going to check it in and he would just say "LATER". It was a very annoying experience.
Kevin TSee above. Overall it wasn’t a bad experience.
Mary MI orig. rented from this location. the pick-up time was set for 8am. they didn't open until 9 am. At 9:15 am I went to get the trailer. The man in charge of Uhaul would not be in until 10 am. This was the WORST place I've ever been in. I will be hard pressed before I ever go there again.
marion bThey changed my mind a little bit about u-haul the gentleman was very professional about himself
GEORGE MLied Lied Lied to me and ripped me off !!!!!
mitchel eThe overall experience with rental was horrible. This was the second place. The original place we were supposed to pick up truck when we got there no truck was available. Come to find out uhaul double booked and then had to go to a different town to pick up a truck and then had to pay more mileage for our move. Would not recommend uhaul for movers
DEWAYNE MI returned the truck yesterday at the Bishopville SC location. I received a bill saying the truck was returned today at 9:00am . That is not correct and the truck was cleared before it was returned. Why was I charged an additional $100.00 . I did not keep the truck 6 hours!!!!!!! But was charged for 24 hour usage!!!!
LYNETTE PNeed more trucks in Bishopville, instead of two. I'm going to need one again the end of June. I love it. Thanks.
CYNTHIA Awas given worn out appliance dolly
LOIS JThis is a minimart type store that does Uhaul as a side source of income. I was happy to be able to drop the trailer off in the small town that was my destination. The person in the store helped me get the 6x12 trailer off my hitch as I could not get if off myself, I greatly appreciated that.
TIMOTHY MCheck engine light on in truck
vanessa mThe staff was very helpful. Thank you!
Gershom RHave locks for returns after hours so equipment in back won't be stolen (re: furniture dolly)
DEBRA ETurned in rental on time but wasn’t checked in by staff until next day. Charge was charged for an extra day when it was already turned in.
Candace CLocation closed at our time of pickup. We used the phone as our pickup location and the experience was delightful.
Josiah MNot good place to back in as for a trailer for someone not experienced with a trailer.
DAVID KEverything was absolutely great. They took out time to explain all of my charges. Very friendly. Truck was clean.
Shadana Cdid not have a 6 by 12
WILLIAM HVery unprofessional, not a safe location, charged us for gas when we restored tank above where uhaul originally gave us, charged cleaning fee when it was better than how we received it because we swept it out and then when we disputed he was very rude and threatening. We will be filing a complaint, going to the media about his actions and giving the location a bad review. We will let the community know not to patronize this location and if uhaul doesn’t restore our money we will go to media regarding that
Timothy CExcellent customer service. One of the best u-haul experiences that i have ever been involved with. Would definitely recommend to anyone!
Kenya COwner was very nice and professional.
Willie W