Customer Reviews for On The Move Rentals LLC
(U-Haul Neighborhood Dealer)

482 reviews

130 Johns Rd #A   Greer, SC 29650

(864) 416-7240

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–1 pm
  • Sun: 12 pm–4 pm

Services at this Location:

Contact Us

(864) 416-7240

130 Johns Rd #A
Greer, SC 29650

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–1 pm
  • Sun: 12 pm–4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Vernon Milbourne 
Rating:
5.0

Nothing

Jeffrey Gray 
Rating:
5.0

Customer did not leave a comment.

JAMES DALE 
Rating:
5.0

Customer did not leave a comment.

Brendan Fay 
Rating:
5.0

Customer did not leave a comment.

TERESA POWELL 
Rating:
1.0

Prior to rental I called to discuss rental. I was put on hold and person never picked up phone again. Waited for over 5 minutes and hung up. Picture of truck did not match actual truck. Had to document lots of damage. Also the ramp was covered in dog poop and had to be cleaned before we could use it.

Jamie Flaherty 
Rating:
5.0

Customer did not leave a comment.

Jay Pridgen 
Rating:
5.0

Customer did not leave a comment.

Yvonne Camp 
Rating:
5.0

Excellent service, Representative was extremely helpful and knowledgeable. Would recommend to friends and family. I actually have used this location for rentals before and go out of my way to rent Uhaul items from here because of their service.

Calvin Mojak 
Rating:
5.0

Very satisfying and simple process

Parag Sohoni 
Rating:
5.0

People were very friendly and welcoming. The were also very accommodating to my needs even after I made a mistake on the size I selected, they were very polite and willing to change my vehicle.

LEONARD PAVIA JR 
Rating:
5.0

Customer did not leave a comment.

Paul Fox 
Rating:
5.0

Customer did not leave a comment.

Daniel Wallace 
Rating:
5.0

Very professional

Margaret Hindman 
Rating:
5.0

Customer did not leave a comment.

Jonathan Antonucci 
Rating:
3.0

Customer did not leave a comment.

Jason Gibson 
Rating:
5.0

Customer did not leave a comment.

Brook Harmon 
Rating:
5.0

Customer did not leave a comment.

Bruno Mororo 
Rating:
4.0

Customer did not leave a comment.

Juarez Jarman 
Rating:
5.0

Customer did not leave a comment.

Matthew Kramer 
Rating:
4.0

Whatever the back office system is uhaul uses is crap. The person who called to confirm my reservation called 4 times and didnt leave a voicemail. When i could answer she talked and talked over me and had the wrong thing reserved. I had a 8foot cargo van and my email proves it, but she said her info didnt reflect that. Also i had to my pickup locations, just like every other time ive used uhaul. The system used for reserving needs work.

Amanda Stewart 
Rating:
5.0

By far the best expierence ever had at uhaul, mark and the staff are always so friendly and helpful with any and all questions and will go out of his way to accomadate his customers even after hours when location has already closed. This is the only location i will rent from

Jay Pridgen 
Rating:
5.0

Customer did not leave a comment.

Josu Amuchastegui 
Rating:
5.0

Customer did not leave a comment.

Josu Amuchastegui 
Rating:
5.0

Everything went smoothly

Brian Gallagher 
Rating:
5.0

Customer did not leave a comment.

Richard Moon 
Rating:
3.0

Drop off location was too far from destination. There were several UHaul rental locations within 5 miles of destination but not were given as a drop off option.+

Edith Kemtinski 
Rating:
5.0

Customer did not leave a comment.

Jesse Holden 
Rating:
4.0

Customer did not leave a comment.

Jonathan Mitten 
Rating:
5.0

Customer did not leave a comment.

David Brigance 
Rating:
5.0

The trucked leaked during the rain. This resulted in my new furniture getting soaked.

Timothy Cox 
Rating:
5.0

Customer did not leave a comment.

Rob Chelette 
Rating:
5.0

Customer did not leave a comment.

Michelle Cole 
Rating:
5.0

Customer did not leave a comment.

Danise Daville 
Rating:
5.0

Customer did not leave a comment.

Tonny Olivier 
Rating:
5.0

Customer did not leave a comment.

Lacey Davis 
Rating:
3.0

The UHaul app was making the process not easy - always white screens and seems like nothing was preceeding until it suddenly loaded the next screen. Newest Samsung S23 Ultra, up to date, with 5G connection was having difficulties using the app. I switched to the website and it worked way better then the app.

Thomas Slupp 
Rating:
5.0

The trailer leaked and my belongings got wet. But the overall service was great

Jeremy Newman 
Rating:
5.0

Customer did not leave a comment.

Josu Amuchastegui 
Rating:
5.0

Highly recommend, amazing staff.

MICHAEL SOLIMAN 
Rating:
5.0

Nothing...Everything went smooth

wanda bobo 
Rating:
2.0

Look over equipment.

Oscar Ganem 
Rating:
5.0

Was very patient with me,

Melissa Michael 
Rating:
4.0

Was only a drop off location. follow the app and drop the key in the box. simple

Jose Freitas 
Rating:
5.0

Customer did not leave a comment.

nathan anderson 
Rating:
5.0

Customer did not leave a comment.

Steve Rauner 
Rating:
5.0

Everything went well.

Paul Helmuth 
Rating:
5.0

Customer did not leave a comment.

nathan anderson 
Rating:
5.0

Make sure that trailers have brakes and working turn signals

James Anderson 
Rating:
5.0

best people will be back

Alain Gras 
Rating:
5.0

Completely satisfied customer.

Nathan Anderson 
Rating:
3.0

Location being renovated but no problem

Fred Daniels 
Rating:
5.0

Customer did not leave a comment.

GREG TRAVIS 
Rating:
5.0

Customer did not leave a comment.

James Hentges 
Rating:
5.0

The online experience was VERY frustrating. The app wouldn't load, went around in circles, it took almost an hour to pick up the trick because of the app. MUCH improvement needed there.

Mike Colombo 
Rating:
5.0

EXCEPTIONAL job, finished loading in 30 minutes.

Teyona Brewster 
Rating:
3.0

Dropped off after hours so didn't see anyone. No problem with the drop-off location except that U-haul changed the drop-off location on me without my approval and wanted me to drop off at a different (much farther away) location. I dropped off at original location anyway but had to call custom service and was on hold forever (over 45 minutes!) and so had to call back again before I got someone to straighten it out! Very unhappy with that situation!!

Timothy Melton 
Rating:
5.0

Customer did not leave a comment.

Nathan Anderson 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER WILSON 
Rating:
5.0

Mark was very helpful!

Brittany Britt 
Rating:
4.0

Great service!

KATIE WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Kimberly Cuff 
Rating:
4.0

Customer did not leave a comment.

JOHN TOMSHACK 
Rating:
5.0

The tru k was hard to use brakes. Had to floor it to get truck to stop

Teresa Olinsky 
Rating:
5.0

Everything was great and worked really smooth. Sue and Daniel were awesome. If I need to utilize U-Haul for local rental. I will utilize this location.

Clay Tefft 
Rating:
5.0

Excellent, friendly and courteous service here. A pleasure doing business at this location.

Sharon Miller 
Rating:
3.0

Customer did not leave a comment.

Connie Goble 
Rating:
5.0

Customer did not leave a comment.

EDWIN AYALA 
Rating:
5.0

Customer did not leave a comment.

EDWIN AYALA 
Rating:
5.0

Customer did not leave a comment.

ROYAL EVANS 
Rating:
5.0

I did not get the employee’s name, but he was working out in the lot when we got there. He help me back the trailer in place, unhooked it and checked it in , in under 10 minutes we were on are way. Great service.

Kenneth Wolke 
Rating:
5.0

Customer did not leave a comment.

Allison Davis 
Rating:
5.0

The staff at this location went out of their way to ensure the pickup and drop off process went very well. Would definitely use again if we have future rental needs and recommend to others.

phillip helms 
Rating:
5.0

Customer did not leave a comment.

ROSALIE DEBLANCO 
Rating:
5.0

N/A use

robert quackenbush 
Rating:
4.0

Customer did not leave a comment.

DEANE GARNER 
Rating:
5.0

Customer did not leave a comment.

Blake Lawson 
Rating:
5.0

Customer did not leave a comment.

Glenda Roberts 
Rating:
5.0

Customer did not leave a comment.

Noah Caron 
Rating:
5.0

Customer did not leave a comment.

Rob Eney 
Rating:
3.0

Customer did not leave a comment.

Ben Criss 
Rating:
5.0

Professional and helpful

Jodi Driesen 
Rating:
5.0

Customer did not leave a comment.

Gary Garrett 
Rating:
5.0

Customer did not leave a comment.

Dan Decarufel 
Rating:
4.0

Great service. Walked in and walked out less than 5 minutes later with keys to a moving truck. Used the truck, brought it back that evening after hours and got the charge in my email. Could not have been a smoother transition.

Donlad Henderson 
Rating:
2.0

The truck was unsafe to operate on highway. Darts side to side over bumps and has very significant play in steering. Also check engine light and tire pressure lights were on. No one answered the door at the location, also did not answer the phone. Called uhaul and was transferred back to the main menu without being helped. Tried roadside assistance and was unable to reach anyone. Terrible experience overall and awful customer service all around.

David Taylor 
Rating:
5.0

Customer did not leave a comment.

JEREMY LOGAN 
Rating:
5.0

Perfect customer service. I don't know if the guy who runs the rentals out of this location is the owner of the business but he sure does treat it like he is the owner. Whenever I need a rental I drive on the other side of town to come to this location and pass 5-6 other uhaul locations because I know I will be taken care of.

nathan anderson 
Rating:
3.0

Dropped off after hours

FRANK GRELLA 
Rating:
5.0

Ideal drop off for my follow on travel plans.

Glenn Klassa 
Rating:
5.0

staff were super friendly and helpful

Guy Mclaren 
Rating:
5.0

The first U Haul location I have been where I would like to rent again. The service is great even at a 98F outside.

Aravind Ulaganathan 
Rating:
3.0

Customer did not leave a comment.

Patrick Daum 
Rating:
5.0

Customer did not leave a comment.

Randy Shupert 
Rating:
3.0

The decor was scary, lots of war memorabilia and items that made me concerned for my well being.

Brad Silk 
Rating:
5.0

I have rented from this location multiple times because they are so friendly and take good care of you. I will continue to do so. I have never had any sort of problem or issue. Ppl LOVE to complain abt bad stuff (rightfully so) well I'm complimenting the good of this location.

BYRON HOLLOWAY 
Rating:
5.0

Customer did not leave a comment.

anthony ruther 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Jackson 
Rating:
3.0

why did we get chaged $20 when we dropped off our keys. request callback

Deborah Land 
Rating:
5.0

Customer did not leave a comment.

FRANKLIN MOTTE 
No reviews have been submitted for this location.

Additional Services at this Location

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