Customer Reviews for Olympic Moving & Storage Inc
(Distribuidor de U-Haul del vecindario)

178 comentarios

3635 Pacific Ave SE   Olympia, WA 98501

(360) 352-4391

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: 8 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(360) 352-4391

3635 Pacific Ave SE
Olympia, WA 98501

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: 8 a. m. - 12 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Andrew W. 
Clasificación:
3.0

Very small spot. Need a bigger sign to get to location. I passed it. The trucks have many marked and un marked dings and dents. Easier process to take pictures for damage. Great truck. Chevy is great brand

Amber E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin W. 
Clasificación:
3.0

I picked a closer location, the one in spanaway. But then was told I had to go to one in Olympia. This ended up costing us more mileage and gas. The spanaway location always has a bunch of moving trucks so telling us to go to olympia makes no sense but to get more mileage out of us.

Amanda K. 
Clasificación:
5.0

Very helpful friendly

Karen B. 
Clasificación:
1.0

If open, the phone should be answered and front door open.

Gabrielle K. 
Clasificación:
5.0

I thought trucks were non smoking but the pick up truck we used smelled of cigarettes pretty badly. Otherwise all was good. In and out transaction. No issues

Jonathan B. 
Clasificación:
5.0

nice staff.

Rebekah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica R. 
Clasificación:
3.0

Truck and tow together.

Jessica L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miranda B. 
Clasificación:
5.0

Matt was very helpful and courteous

Richard W. 
Clasificación:
3.0

quit automatically setting me up with three (3) reservations and then ensure that the vehicle is on site at the shop when it was supposed to be. Almost missed picking up the vehicle and would have lost a day of loading. As it was, had to completely load on the following day.

Jerry J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARRIE W. 
Clasificación:
5.0

Include a dolly inside the truck

Derilyn B. 
Clasificación:
5.0

Great guy,did his best to correct the wrong from Molalla av morons..I even rented a 10x20 storage unit from him for my lady for her move..

michael T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ari A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas S. 
Clasificación:
3.0

The truck was incredibly shaky on the highway. Should probably check alignment or something

Jason S. 
Clasificación:
5.0

Don't rent out a truck that has problems driving to another state, truck had problems accelerating and maintaining speed, struggled going up any hill or mountains, alignment needed correction truck pulled to left entire trip my shoulder and arm was sore from constantly pulling it to one way, driver door did not close all the way so air came in entire trip.

PHILLIP L. 
Clasificación:
5.0

The employee was great

Robert M. 
Clasificación:
5.0

Great speedy customer service!

Melissa S. 
Clasificación:
5.0

Guy was nice and it flowed very easily. Would definitely recommend this location

Abbagail F. 
Clasificación:
3.0

We attempted to bring the vehicle back at 2:00pm, but there was a sign saying out to lunch be back at 2:30. We came back at 2:30 and the sign said back at 3:00. We left vehicle and keys in the drop box. It was a big inconvenience.

ANGELA R. 
Clasificación:
2.0

Trailer has tires that need replaced,brought trailer back same day and was charged another day. Still waiting for my $$. Had to have tire fixed on my trip.

Robert C. 
Clasificación:
5.0

Matt was very helpful and professional.

Andrew S. 
Clasificación:
5.0

Everything went very smoothly, and the guys were nice and helpful!

Chrissy D. 
Clasificación:
3.0

the location is kinda hard to manage lots of big trucks and itty bitty driveway. it was tough getting in and out. The customer service was outstanding! SO friendly, knowledgeable and quick with process. I was in and out with no problems or surprises. The gentleman helping me made all the difference. I would use this location again.

Lela F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

Extraordinario servicio al cliente

pam B. 
Clasificación:
1.0

Attendant gave us the most rundown, trashy equipment, lied about lights on trailer working and was rude. Could only travel during daylight hours due to no lights.

corina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad W. 
Clasificación:
5.0

Staff was great in taking time to thoroughly explain proper use of equipment

jeremy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly B. 
Clasificación:
5.0

Really good already

Jack S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta C. 
Clasificación:
5.0

They were very helpful and I would highly recommend them.

Marianne R. 
Clasificación:
3.0

The employee was extremely helpful, friendly and competent.

CAROLYN E. 
Clasificación:
3.0

The inside of the truck was a little nasty but overall all it was ok..

Valencia P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Joseph U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICARDO K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bantay F. 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICARDO K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bryan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard N. 
Clasificación:
5.0

Great customer service!!! Very fast and family atmosphere.

nathan J. 
Clasificación:
5.0

very efficeint

Jacqueline B. 
Clasificación:
4.0

They were friendly and answered all my questions. Rich is a great guy. I wold recommend it to my friends.

colline H. 
Clasificación:
3.0

At this location, access and navigation, parking space and signage needs improvement.

Lawrence S. 
Clasificación:
3.0

Was closed when I dropped off

Jamie T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Roy W. 
Clasificación:
5.0

Nothing. Check in/check out was very quick. Person on duty super friendly. So easy I'll do it more often.

Glenn Z. 
Clasificación:
5.0

The clerk was a good kid. Super helpful and quick. He verified prices for me and called me to remind me to bring in the key which helped because I had turned the truck in but forgot that I had the key still because the keyring setup wouldn't fit in the box.

NATHAN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shelley B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tiffanny H. 
Clasificación:
4.0

Make sure trucks are clean. The truck I rented was filthy inside and out.

Billy R. 
Clasificación:
5.0

This location was very helpful and friendly when we returned the vehicle. Very knowledgeable.

Angela I. 
Clasificación:
5.0

Great and friendly service

jeremie G. 
Clasificación:
4.0

My only complainant is the road side service main line sucks.

Zanthia H. 
Clasificación:
5.0

Rich was great to work with, very knowledgeable and helpful. I needed a last minute rental and he was a tremendous help.

MICHAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELLY S. 
Clasificación:
5.0

Easy transaction and customer service grest

MURPHY M. 
Clasificación:
2.0

I was charged 3 times what the quote was due to the miles on the vehicle not matching what was on file, however I do not have proof of this as I didn't take a picture before use, so my bad.

Tucker P. 
Clasificación:
4.0

Customer service was awesome. He was very inviting and pleasant.

PAMELA H. 
Clasificación:
5.0

Great customer service. I will definitely be back.

RENE E. 
Clasificación:
5.0

Nada

MORGAN S. 
Clasificación:
2.0

I'd suggest don't require the customer to refill fuel. Instead give the truck to a customer with little fuel so they can add what they wish, or something to that effect. Moving is enough of a hassle, it's hard to estimate an exact fuel amount with continual fluctuating fuel prices, just as you wish a suggestion.

PETER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GI SANG Y. 
Clasificación:
4.0

The sales man employee was very friendly and accommodating. Location was handy and entire process went very smoothly. If I need to I will use them again!

Kristina A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESUS G. 
Clasificación:
5.0

Amazing customer service and always friendly.

Aaron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
5.0

Keep the friendly customer service!

WESLEY M. 
Clasificación:
1.0

Shoddy run down building behind a even worse building in an unkempt grass and mud lot. I wasn't allowed inside and had to stand in the rain. Just a overall gross environment, I'd rather travel further to use a uhaul next time.

RYAN MICHAEL B. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT DOYLE H. 
Clasificación:
5.0

Great customer service!…the kind you don't get very often so it really stands out. ¡Gracias!

JILL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS S. 
Clasificación:
3.0

El cliente no dejó un comentario.

MATTHEW PETER M. 
Clasificación:
2.0

service was fine and all and I realize its not the owner's fault someone nocall noshowed on him but I made a reservation and they were late I can't really review that positively even if in my case it happened to work out alright.

ZACHARY ANDREW C. 
Clasificación:
3.0

the uhaul smelled like cat pee. The office was closed for lunch when I returned the U-Haul and the online app would not upload the picture of the mileage so I had to wait for a half hour in the parking lot to be able to return the uhaul. The truck I needed was unavailable at the location that was closest to me so I had to pick it up at a further location and got charged more miles. The movers that uhaul set me up with were absolutely horrible. The person at the pick up location was very nice, but other than him, everything else about this rental "experience" was terrible.

NAOMI N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN B. 
Clasificación:
3.0

El cliente no dejó un comentario.

NICHOLAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUZAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMMANUEL V. 
Clasificación:
2.0

They did not clean off any snow off the truck before it was given to me and it smelled awful. I had to find some cardboard and remove the snow off the truck before I could use the truck.Parking lot was hard to get in and out. The walk way had not been shoveled so any one could have fallen.

ANITA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise N. 
Clasificación:
3.0

I set a truck share appt for mobile device pickup for after hours and when we arrived we had to wait until they opened because we were told the truck we reserved wasnt dropped off until the last night amd wasnt ready. This impeded our move and cost us extra money and time. I would like a refund for part of our service fee to recoup what was lost. 50% is all we request. You shouldnt allow us to book after hours mobile pick up if the truck isn't available and cant be fulfilled at that location. The men on site and the site was just fine, no complaints. But the service offered was a lie and not fulfilled.

GINA B. 
Clasificación:
5.0

This was my third uhaul rental this month due to an out-of-state move. This location was the most communicative about my rental contract and instructions.

BRENDA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKIE LEIGH W. 
Clasificación:
5.0

Staff at this location are extremely friendly, helpful and very understanding. Reccomend this location 10/10 times!

JACOB K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HILLARD M. 
No se han enviado comentarios para esta ubicación.

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