El cliente no dejó un comentario.DANIELLE H.
Customer Reviews for Olive Street Mini Storage
(Distribuidor de U-Haul del vecindario)
Pine Bluff, AR 71603
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 10 a. m. - 2 p. m.
- Sáb. - dom.: cerrado
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very easy return and a very pleasant clerk.Marilyn F.
El cliente no dejó un comentario.JOHN R.
El cliente no dejó un comentario.Dominique G. | Overall Experience
El cliente no dejó un comentario.ERNEST B.
First, I had a confirmation number but no truck, then I had to drive an hr further to get a truck and was promised an extra day and 100 extra miles in addition to the original miles given. Then the following day someone at the pine bluff location called and harrassed us about returning the truck saying it was due on the 4th, not 5th and that he showed 80 extra miles, which I'm not even sure those were just the original miles, instead of the 100 I was promised because of the extra hr trip. Then when we returned the truck on the 5th (at about 730pm), the app wouldn't let me complete the contactless return, so I called the main uhaul number. I sat on hold 30 min. Finally, gave up and picked the option to get a call back. They called back and put me on hold for 40 min until I gave up. Now, it says it was returned at 8 something on the morning of the 6th, instead of the 5th when it was actually returned. I don't see the charge so I don't know how much we were charged or if we were given the promised amount of miles. I will never do business with uhaul again with this kind of service.ROY W.
Rodent fecesWillie R. | Overall Experience
There seems to be an issue with rodents (mice). I hade a empty box in my storage and there was several mice trapped in it. Mice droppings was every where. This was my only issue. GraciasBetty M. | Overall Experience
El cliente no dejó un comentario.alex T.
Extraordinario servicio al clienteTonya H.
The location was closed but they waited for us to get there and that was a lifesaver.DIANA S.
El cliente no dejó un comentario.GARY B.
kind courteous knew their business about trailers and assisted in hooking upAndrew W.
El cliente no dejó un comentario.Faith H. | Overall Experience
Nice placeDavid D.
Very helpful and professional.Richard H.
Online reservations could be a bit easier. Insurance is too expensive for a trailer but the location did an outstanding job.Samuel M.
El cliente no dejó un comentario.Jasmine S.
Great costumer service the owner was friendly and kind even in the midst of this pandimicEddie H.
You should not give this location uhual access because they are not knowledgeable of the service at all. The uhual was given to me without a lift and so you can imagine how my furniture was put on the vehicle. BACK BREAKING LITERALLY . I picked the uhual up and was given 4 hours but soon as I left I got a text saying I only had 3 hours LEFT. The whole time i was called back to back to back and was constantly rushed but then told take my time.... I would like to warn you to never ever use these services at this location because once it's all done, you are gonna be overcharged and under serviced. WARNINGsherry H.
El cliente no dejó un comentario.Eddie R.
Nice and helpful lady. I did have to rent from this location again and was extremely happy!Kathleen R.
She was very nice and informative. I would rent from this location in the future if I had a need!Kathleen R.
They did an outstanding job. I didn't have to do a thing. Awesome folksThomas P.
El cliente no dejó un comentario.beverly P.
Great servicedelores Y.
They went way out of their way to help me load a street motorcycle into the back of a 10' box truck.William W.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.Judy W.
There was nothing to improve. Service and rental was great!Johnny J.
El cliente no dejó un comentario.ted L.
El cliente no dejó un comentario.Roy H.
It would be nice to give a refund when the amount of gas put in the truck by the person renting was returned an overful , or deduct the overage off mileage used , a curtesy for renters.Debra P.
El cliente no dejó un comentario.WADE W.
Nothing, he did a fine jobANTONIO H.
No problems at allApril M. | Overall Experience
El cliente no dejó un comentario.THOMAS K.
El cliente no dejó un comentario.robert H.
El cliente no dejó un comentario.Alexander N.
When you have an appointment to pick up at this location, please call ahead to make sure their computers are working. My pick- up time was 9am, it was after 2pm, I received no phone calls and when I did call shortly before 2pm, I was told I would have to go to Little Rock, AR from Pine Bluff only to have to come back to PB to load my belongings. This would have put me way over mileage which was 384 miles because I was moving out of town. My son had to call to get someone to come back to the location which had closed without us being told anything.Diana P.
Make sure everything is in good working orderMICHAEL P.
El cliente no dejó un comentario.marvin F.
El cliente no dejó un comentario.Edward G.
El cliente no dejó un comentario.nancy O.
El cliente no dejó un comentario.Tynikka F.
El cliente no dejó un comentario.Mark B.
I do not like the insurance policyPrivacy R. | First Impressions
You all was wonderful I don't have any complaints.RAJEAN S.
El cliente no dejó un comentario.JERRY B.
El cliente no dejó un comentario.LARRY S.
El cliente no dejó un comentario.ROBERT W.
El cliente no dejó un comentario.VIRGINIA S.
El cliente no dejó un comentario.BOBBY C.
All great.ALVIN P.
El cliente no dejó un comentario.TAMMY H.
El cliente no dejó un comentario.James O.
My gas hand was not on full & was documented that it was. I was charged an extra fee, that is my only problem.CHEMIA H.
El cliente no dejó un comentario.Kristi C.
I will not use Internet to book another truck. I originally booked a 10ft. On line but I wasn't aware of 12:00 time frame.LATONIA C.
Great experience.SAMELLA G.
all fineJEFF C.
This isn't where I dropped off the truck. This is a different location as well. The drop off location I was given was on s hazel st in pine bluff ar. Not south olive. The people from s olive called me wanting to know when I was going to return the truck, after I had already taken it to the s hazel location. This is very frustrating. I'm not sure I will use U-haul again. It just seems that since everything is linked by computer, then the pickup and drop off locations should be correct.LYNN L.
El cliente no dejó un comentario.JOHN G.
El cliente no dejó un comentario.VICKI K.
El cliente no dejó un comentario.JAMARRIO D.
El cliente no dejó un comentario.LAWRENCE A.
When I dropped off the truck, I wanted to rent a storage unit from them, long term. In three places (online, inside the truck, and a sign on their wall), it is stated that I am entitled to one month's free rent. They would not honor that, stating that it not their policy, even though it is a U-Haul policy. So, I went to Access Storage, about 1 1/2 miles away, and rented from them. It cost a little more, but it was worth it, because of their honest treatment of me as a customer.MICHEL G.
This small business is closed on weekends so the contract agreement was required to be signed on Friday because it was a one-way rental. An extra 100 mile drive was required to sign the contract, causing extra time and cost to move.BRENDA R.
dropped off equipment after hours, returned the next day during their posted business hours and door was locked and no one present.DARRYL N.
El cliente no dejó un comentario.LAWRENCE P.
My experience with the staff was that they were friendly, helpful, and it was easy to get started!BETH G.
We had told them and reserved the truck 2 1/2 weeks and the day before we were to pick it up, it was not there. They tried to get us to drive over 40 to 50 miles to get it. We got it worked out in the end, but not after telling them we would go to the BBB and report it.KEVIN J.
U r great!??SANDRA J.
El cliente no dejó un comentario.LAURA R.
El cliente no dejó un comentario.DEON H.
Overall good. Just make sure there is enough oil in the truck. Had to put in one quart.BENNIE G.
El cliente no dejó un comentario.CARSON F.
Furniture straps should be standard. Location was off of the main street and took some hunting to find. Need a sign.REGINALD C.
El cliente no dejó un comentario.ALMERIA L.
El cliente no dejó un comentario.DAVID B.
El cliente no dejó un comentario.SAM M.
I would like to compliment the lady who worked with me. She was more than helpful and I appreciated the fact that she allowed me to gas up then drop the key in the drop box.MICHELLE D.
El cliente no dejó un comentario.tommy W.
El cliente no dejó un comentario.Edgar R.
Hard to find the correct drive. Can sign belarger?KEITH G.
I really appreciate the service received. The manager was great.GLADYS B.
Mr. Pennington was very helpful and nice.ANGIE R.
Very friendly, kind, and helpful. Was a last minute rental, had the equipment I needed. Assisted in gettting trailer hooked up, and made sure lights were in working order. Very good experience.mirinda O.
Put up a larger sign.SHANDRA W.
El cliente no dejó un comentario.KEITH H.
Equipment was clean. Had a flat tire 8 miles south of Little Rock, AR. Repair was dispatched from 90 miles away , & I had to wait an hour & a half (this doesn't make sense right outside of a major city). Truck only had 9000 or so miles on it, tire was badly worn, looked like it had 30,000 + miles on it and had come off of an older truck.Dan W.
El cliente no dejó un comentario.CONNIE N.
El cliente no dejó un comentario.KEN T.
El cliente no dejó un comentario.ANGELIA B.
The gentleman was very helpful in assisting us with the installation process. The only recommendation would be to get him more equipment.Nicole J.
I would not recommend the White Hall location the lady there is very rude. When I found out I was to return my equipment to the Pine Bluff location I felt a little better. Then when I got there I was surprised at the difference in the attitude and the service. It was as if I was in a different world. Thank you for allowing me the opportunity to visit the Olive Street Storage store.Steven H.
Same as above.Larry M.
El cliente no dejó un comentario.LATOYA J.