Customer Reviews for Oliva Auto Sales LLC
(U-Haul Neighborhood Dealer)

747 reviews

720 S Main St   Brighton, CO 80601

(303) 835-4759

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 1 pm–5 pm
  • Sun: Closed
Special Operating Hours
  • 4/20/2024: 1:00 pm - 5:00 pm
  • 4/27/2024: 1:00 pm - 5:00 pm
  • 5/4/2024: 12:00 pm - 5:00 pm

Services at this Location:

Contact Us

(303) 835-4759

720 S Main St
Brighton, CO 80601

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 1 pm–5 pm
  • Sun: Closed
Special Operating Hours
  • 4/20/2024: 1:00 pm - 5:00 pm
  • 4/27/2024: 1:00 pm - 5:00 pm
  • 5/4/2024: 12:00 pm - 5:00 pm
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Karen O 
Rating:
5.0

Customer did not leave a comment.

Rosa S 
Rating:
3.0

The service was ok but the cudtomer parking is very cramped among the used cars they are trying to sell. The customers looking at the cars were a bit sketchy on the day I was there.

Bruce B 
Rating:
5.0

Customer did not leave a comment.

Seara W 
Rating:
5.0

Thank you Oliva car sales for another great rental. Y’all are awesome. 😎

Ronald D 
Rating:
2.0

The place opened 15 minutes after our rental started because the staff was late. Additionally the staff was not very friendly upon their arrival.

Graham F 
Rating:
5.0

Everyone is so nice and very helpful!

Taylor W 
Rating:
3.0

Customer did not leave a comment.

CHRIS J 
Rating:
5.0

Friendly, quick, knowledgeable and helpful. Truck was clean and waited only a few minutes when I got there.

Scott S 
Rating:
4.0

Customer did not leave a comment.

James M 
Rating:
3.0

Very polite and helpful staff. Employees at the location I returned my 1-way rental were impressed with how well they had connected the trailer to my hitch.

Sarah W 
Rating:
5.0

Customer did not leave a comment.

Melissa V 
Rating:
5.0

Customer did not leave a comment.

Michelle R 
Rating:
3.0

They need to clean the inside of the uhauls before they let someone rent them. The seats had a some mud/clay on it when we picked it up. The floor is okay since that’s where feet go but just not on the seats where we have our hands and stuff on.

Julian C 
Rating:
2.0

More room to park equipment

Paul M 
Rating:
5.0

Very professional, and courteous

samuel p 
Rating:
5.0

Customer did not leave a comment.

Nancy M 
Rating:
5.0

Customer did not leave a comment.

Billy T 
Rating:
5.0

Customer did not leave a comment.

Joel L 
Rating:
5.0

Customer did not leave a comment.

MARK L 
Rating:
1.0

You can improve by not charging ridiculous fees! $25 to fold up blankets is unprofessional. That’s not a cleaning fee. That’s somebody doing their damn job. A cleaning fee is throwing trash I left, wiping up spills, etc. Which I did none of that. I filled up the tank above the requested and did not get reimbursed for that, which I didn’t expect to anyways. My point, no one explained to me that I need to fold the blankets up or else I would be charged ridiculous fee! If someone would’ve told me to fold the blankets up, I would’ve folded them up and put them in the corner or wherever you guys wanted them.

Tyler G 
Rating:
5.0

Customer did not leave a comment.

Anita P 
Rating:
5.0

Customer did not leave a comment.

Trent Y 
Rating:
5.0

Very proffesional and courtous more than most i use andci use uhaul alot

samuel p 
Rating:
4.0

Customer did not leave a comment.

Daniel S 
Rating:
5.0

Customer did not leave a comment.

Tonya A 
Rating:
5.0

Customer did not leave a comment.

KEVIN D 
Rating:
4.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

John K 
Rating:
5.0

Customer did not leave a comment.

Bernadette H 
Rating:
1.0

I was charge fuel even though I put gas in to where it was as explained.

amera m 
Rating:
5.0

Customer did not leave a comment.

Gregorio G 
Rating:
4.0

Customer did not leave a comment.

Rodney F 
Rating:
4.0

Customer did not leave a comment.

connie D 
Rating:
5.0

Great customer service.

Raymond J 
Rating:
5.0

Very easy and great service. Very nice staff and easy and quick rental experience

Dana W 
Rating:
5.0

Customer did not leave a comment.

Shandy I 
Rating:
5.0

I was quoted a different per mile for the weekend at $0.48 and was charged more money per mile $1.09???

Aaron E 
Rating:
1.0

It took 2 hours to get my vehicle. The vehicle had a ripped liner, a broken windshield and food left inside. The stupid process and amount of time it took to get responses from from the people on the app to complete the rental process was assanine. The check engine light was on and the engine sounded rough. I will not rent from uhaul again

Adrienne P 
Rating:
5.0

Very good service, used several times and will again.

Paul F 
Rating:
4.0

Customer did not leave a comment.

KARIANN M 
Rating:
5.0

Always a pleasure to do business with Olivia’s. Professional, friendly and really appreciate your business!

Jeff T 
Rating:
5.0

Everything was spot on, continue being great.

rebecca f 
Rating:
4.0

Customer did not leave a comment.

Martin K 
Rating:
5.0

Customer did not leave a comment.

Silvia E 
Rating:
5.0

We have rented trucks and vans on numerous occasions from this location, and each time the services was amazing and so friendly. Their vehicles are clean and very well maintained. I have enjoyed doing business with this location and will definitely will use again and recommended.

CHRISTINA P 
Rating:
5.0

Best U-haul experience I have had to date. The counter staff was super helpful and made sure my experience was exceptional. Thank you so much for your hard work.

Andrew A 
Rating:
5.0

It was very easy to drop off the uhal.

beatrice l 
Rating:
5.0

Customer service was great.

Mary K 
Rating:
5.0

Customer did not leave a comment.

Anne M 
Rating:
5.0

Customer did not leave a comment.

Orlando M 
Rating:
5.0

It was a routine drop off. I was asked if I needed help unhooking but did not.

Don T 
Rating:
5.0

Only rented a trailer. It was exactly what I reserved and was ready when I came to pick it up

David M 
Rating:
5.0

I changed my reservation at the last minute and the people at this location were so accommodating and helpful. Thank you

Lisa T 
Rating:
5.0

Customer did not leave a comment.

Mike S 
Rating:
4.0

Customer did not leave a comment.

stephanie S 
Rating:
5.0

Owner was awesome

Jerry B 
Rating:
5.0

Owner was awesome!

Jerry B 
Rating:
5.0

Great location with very friendly and helpful staff. Vehicle was reliable and trailer worked as intended. Would definitely recommend this location and use their services again if I need. Thank you for a pleasant experience.

Joseph S 
Rating:
5.0

Customer did not leave a comment.

Paul F 
Rating:
5.0

The van smelled like cigarettes and it was a little dusty and smelly.

Tatiana D 
Rating:
5.0

Customer did not leave a comment.

Jeff B 
Rating:
4.0

Customer did not leave a comment.

Michael V 
Rating:
5.0

Customer did not leave a comment.

Scott G 
Rating:
3.0

They didn't offer any tow hitches or adapters. So I could not use the trailer. And lost the money

brian b 
Rating:
4.0

The only issue with the equipment was it had a few small leaks which we did not notice until we reached our destination and all of our belongings at the front of trailer we wet. I mentioned the leak to the customer service representative hopefully the leak will be fixed so no ones else's property gets damaged

Rebecca B 
Rating:
3.0

Customer did not leave a comment.

miranda B 
Rating:
4.0

Customer did not leave a comment.

Kimberly G 
Rating:
5.0

Customer did not leave a comment.

Shawn L 
Rating:
5.0

These people were very helpful! That ask me what happened to the original wheel straps and I said they were damaged so I had to make my own. He said, "No problem, I'll take care of it!" The people at the front counter were also very nice and helpful.

Cleveland M 
Rating:
4.0

Customer did not leave a comment.

Paul D 
Rating:
5.0

Everything was ready, paperwork was easy, and the employees were friendly. They even started the engine and got the AC running.

Shannon D 
Rating:
1.0

Inside of truck was dirty, cupholdets sticky and gross. Short black hairs all over seats. Outside was dir ty, windshield dirty and no washer fluid. Lady at counter definitely doesn't know what customer service means.

Becky T 
Rating:
1.0

Truck had trash in it when I got it. And I had to push back my time because they weren’t going to have it ready after I had already reserved a week in advance. They asked me to get the dolly and the blankets… and in the end I was charged $25 for “not folding blankets” No one told me the blankets had to be re folded. I’m upset that I was quoted 1 number then forced to get $14 insurance and also pay a fee of $25 that’s $40 I didn’t account for… not happy and would love someone to reach out 3036416161.

tyler H 
Rating:
5.0

Customer did not leave a comment.

Nikki S 
Rating:
5.0

Customer did not leave a comment.

Israel M 
Rating:
1.0

I initially scheduled a 26ft truck & I was called a day before told none available so I had to take a 20Ft truck, when I scheduled my price was supposed to be $90 cheaper than the 26ft truck ! I was very disappointed w/ the price they charged me & another thing there was no time that I needed to return the truck it just said on Sunday! So why did I get charged an additional $50 I really would want someone to call me to explain

pauline v 
Rating:
5.0

Customer did not leave a comment.

CAREY K 
Rating:
4.0

The only thing that I would say to improve on, is to let the customer know where the padlock is on the back of the truck and the key is in the box of the truck so you don’t have to call the corporate number and then look around the parking lot to figure out where lockboxes are for the key.

Ashton M 
Rating:
5.0

They are always helpful and friendly

Nathan T 
Rating:
5.0

Customer did not leave a comment.

HEIDI G 
Rating:
5.0

Customer did not leave a comment.

Robert A 
Rating:
5.0

Customer did not leave a comment.

PATRICIA G 
Rating:
3.0

Customer did not leave a comment.

Frank M 
Rating:
5.0

Customer did not leave a comment.

ROBERT C 
Rating:
5.0

Customer did not leave a comment.

frank a 
Rating:
3.0

Customer did not leave a comment.

Kyra N 
Rating:
5.0

Customer did not leave a comment.

Adrian S 
Rating:
5.0

I could not get the online pick up to work

JONATHAN G 
Rating:
3.0

The location was fine, but the online key access was very difficult. It took us about 25 minutes to figure out how to get the key.

Sanford S 
Rating:
5.0

Great customer service. Smooth transaction!! If needed I'll be using the same facilities.

Dominic M 
Rating:
4.0

Clean the trailer’s before sending them out

Marshal Y 
Rating:
5.0

Thank u so much

Michelle N 
Rating:
5.0

Customer did not leave a comment.

DAVID D 
Rating:
3.0

It would be helpfull if trailer had a jack for connecting or disconnecting from vehicle.

Orlando M 
Rating:
5.0

Customer did not leave a comment.

ROBERT R 
Rating:
5.0

Customer did not leave a comment.

Shannon M 
Rating:
5.0

Truck was warmed up and ready to go. We were able to just go.. it was very easy to get done what we needed to do and get to our location safely. Everyone was wonderful and very knowledgeable.

LORRI L 
Rating:
5.0

No comments.

Lauren H 
Rating:
5.0

Truck I used had a really bad hop in the front end from 25-40 and from 55-65mph when loaded and smelled of cigarette smoke. Other than that, great experience!

George B 
No reviews have been submitted for this location.

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