Customer Reviews for Old Harris LLC Prestige
(U-Haul Neighborhood Dealer)

35 reviews

403 Harris Rd   Ferndale, NY 12734

(845) 747-0013

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(845) 747-0013

403 Harris Rd
Ferndale, NY 12734

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Pretty much everything was great. When I tried to do the online return, pictures, etc. the app kept crashing so I wasn't sure what got through

Jacob Stein 
Rating:
5.0

Thinking about renting again this week super easy and nice friendly team

Bruce Johnson 
Rating:
5.0

My original rental location was broadway in Monticello ny with a reservation time of 8:30 am When went for pick was told sorry we don’t open the uhaul part until 10. I already had plans to start moving and could not wait til 10 for pick up .. hence the 8:30 reservation time After a run about on the phone was finally given a new pick up location about 30 minutes after original time. Would definitely not recommend the Monticello location to anyone and Would suggest to others to not rent from there. Awful customer service.

KATRINA HEINLE 
Rating:
5.0

U-Haul representative was very efficient and got me into a truck very quick as he could tell I needed to get going. Awesome experience.

Michael Mckune 
Rating:
5.0

Customer did not leave a comment.

Eli Mizrahi 
Rating:
5.0

Frank an Prestige are the best

jeremy Richman 
Rating:
5.0

Great crew

JOSE RESTO 
Rating:
1.0

Customer did not leave a comment.

DOUGLAS JAMES 
Rating:
4.0

Customer did not leave a comment.

Charles Petersen 
Rating:
4.0

Customer did not leave a comment.

James Starbin 
Rating:
4.0

Customer did not leave a comment.

William Burns 
Rating:
5.0

Customer did not leave a comment.

Bryn Tulip 
Rating:
4.0

Nothing

david sansevero 
Rating:
3.0

Customer did not leave a comment.

Yitzchok Schaffel 
Rating:
5.0

Customer did not leave a comment.

reuven pollak 
Rating:
5.0

Customer did not leave a comment.

ITCHIE STATFELD 
Rating:
5.0

Customer did not leave a comment.

Daniel Vanzile 
Rating:
5.0

Customer did not leave a comment.

Dorcas Quinones 
Rating:
3.0

Check engine light in

Dan Masterson 
Rating:
5.0

We preordered our vehicle and all was ready to go when we arrived

Audrey Woolard 
Rating:
5.0

Customer did not leave a comment.

Jean Herbert 
Rating:
3.0

No signs for uhaul at location Somewhat slow check-in process Cab of truck had unpleasant smell Tires not in best condition

Erica Kaskel 
Rating:
4.0

Customer did not leave a comment.

Michael Amato 
Rating:
1.0

Customer did not leave a comment.

naftali berezin 
Rating:
1.0

I am disputing my bill because it says I did over 100 miles and that is not true!

Cynthia Diaz 
Rating:
1.0

Late and dirty trailer with crush rock on the floor it had to be swept while I waited.

John Douglas Audfroid 
Rating:
5.0

Customer did not leave a comment.

MICHAEL APPENAUER 
Rating:
5.0

Your computer system really sucks. Elaine struggled with it as it rejected numerous times inputted info. It extended the wait period and was frustrating for all.

maura stone 
Rating:
5.0

Customer did not leave a comment.

moshe mizrahi 
Rating:
3.0

Customer did not leave a comment.

James Rodriguez 
Rating:
5.0

They were extremely friendly and helpful. They even called other locations to see if a tow, or car carrier was available.

SELITA KEVII 
Rating:
5.0

Your equipment performed flawlessly on my long distance trip. U-haul was helpful when I requested to return the trailer at a different location than originally planned. I would definitely use U-haul again in the future.

DANIEL PARKHURST 
Rating:
4.0

Only frank was very nice

NATHAN SANDER 
Rating:
3.0

They did not explain a charge to me. U-Haul has removed since then which I greatly appreciated. They also didn't tighten down the hitch good as we were not on real level ground. I was very fortunate that as I had pulled over in a parking lot down the road to check everything, a U-Haul rep in a pick up truck passing by saw me and stop. He was very helpful and assisted me. His timing was perfect and I wish I had gotten his name.

Steven jones 
Rating:
4.0

Customer did not leave a comment.

edwin acevedo 
No reviews have been submitted for this location.

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