I don't recall her name, but the woman who helped me set everything up was very nice and helpful!!DILLON F.
Customer Reviews for Old Hickory Buildings of Monroe
(Distribuidor de U-Haul del vecindario)
Monroe, NC 28110
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 9 a. m. - 6:30 p. m.
- Vie. - sáb.: 9 a. m. - 5 p. m.
- Dom.: 12 p. m. - 5 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.TRISHA M.
El cliente no dejó un comentario.DANIEL B.
El cliente no dejó un comentario.JOSHUA H.
El cliente no dejó un comentario.Destiny F.
The employee should walk around the vehicle with the person leasing the truck to do an inspection. I had to do that myself. Worse than that, just a few hours later I noticed an email from U-Haul to complete an inspection report and when I clicked on the link, I received a message that the link expired. That is bad customer service.CHRISTOPHER D.
Always good hereROBERT D.
El cliente no dejó un comentario.FRANK M.
Just keep tabs on the tyre condition. Not that it applies to my most recent rental. But it tends to be over looked when a vehicle is in constant rotation. I live this location. Always MY first choiceJOHN S.
El cliente no dejó un comentario.Anthony M.
El cliente no dejó un comentario.AYMARA A.
El cliente no dejó un comentario.Marc Z.
You guys did a GREAT JOB preparing me for this pickup when I needed one due to my personal truck was under repair. Thank you for this service.Vincent S.
Everyone at this location was very friendly. The issue I have is the pricing. $165 for 3 days for a van that is supposed to be $19.99/day. And I barely drove it. That is not the fault of the location. I get that. Again, everyone there was top notch but there are strong bait and switch vibes with u-haul's pricing structure.KEVIN A.
There was no window washing solution, could not clean the windshield off we need it to.NANCY G.
El cliente no dejó un comentario.PEYTON B.
El cliente no dejó un comentario.Ashley B.
El cliente no dejó un comentario.ROGER H.
El cliente no dejó un comentario.CONWARD B.
This is my third time renting from this location. ALWAYS friendly and kind trucks are always clean. Holly is the best, she goes above and beyond to make things easy.ROSEANN F.
El cliente no dejó un comentario.Matthew M.
El cliente no dejó un comentario.BENJASHA G.
Nice woman there.BOYD L.
This location had amazing customer service. I called ahead to ask what I needed at pick up and the lady was very nice. When I came for pick up Right before close everyone was so nice and friendly even though I was late. I highly recommend the trailer equipment and staff!!!Matt R.
El cliente no dejó un comentario.JOHN B.
Nothing. Best Uhaul service we've ever had. The associate that handled our rental was PHENOMENAL!!!!Phillip P.
El cliente no dejó un comentario.YEVGENIY D.
El cliente no dejó un comentario.Jordan L.
They where niceJEFFREY S.
I have rented there multiple times and have always received great service.Brian S.
The truck was not clean, I spent a half-hour so wiping down and cleaning the interior from spilled soda and coffee. My wife refused to get in until I did so. A discount for an unclean vehicle should be applied as I had to waste my time doing this.JAMES K.
Great people, very accommodating. Easy drop off.THOMAS F.
El cliente no dejó un comentario.CHRISTOPHER S.
Great staff that helped me with my needs. ¡Gracias!PETER G.
The only reason I rated low for cleanliness, was because there were moving supplies all over the place. Return process was seamless.ROBERT G.
Excellent customer service and knowledge.Javier D.
Very convenient location...easy access to equipment.Craig H.
El cliente no dejó un comentario.KENNETH J.
El cliente no dejó un comentario.Jeff S.
Very friendly and helpful staff!!DAVID A.
Great customer service. Will use and recommend.Brian S.
El cliente no dejó un comentario.JAMES W.
El cliente no dejó un comentario.Thomas F.
El cliente no dejó un comentario.JASON G.
El cliente no dejó un comentario.JUN Y.
El cliente no dejó un comentario.Kenneth J.
Nothing they were able to fix issues cause by the web site and find and fix my reservation.CHRISTOPHER V.
El cliente no dejó un comentario.Aysha C.
El cliente no dejó un comentario.William T.
great serviceMOHAMAD H.
El cliente no dejó un comentario.Pavel K.
El cliente no dejó un comentario.Lacy W.
El cliente no dejó un comentario.JIMMY G.
I was double charged.DASHUN H.
El cliente no dejó un comentario.Mark B.
El cliente no dejó un comentario.Dale E.
The after hours location app would not work for me. I had to call and email messages to confirm I had dropped rental off.DORIS N.
Nothing everything was great snd went smoothlyNANCY B.
I've picked up a few U-hauls from here and they have always been very nice and easy to work with.JOHN M.
The pick up went smoothly and the staff was efficient and friendly. I'd use this rental location again.JOHN C.
El cliente no dejó un comentario.THOMAS H.
El cliente no dejó un comentario.DAVIDMORTON H.
El cliente no dejó un comentario.SCOTT K.
El cliente no dejó un comentario.Ronald S.
The truck was old and very difficult to get started. Many trucks were on the lot but it appeared we got the oldest one.ROBIN M.
Very fast and efficientMichelle D.
El cliente no dejó un comentario.DORIS N.
El cliente no dejó un comentario.Michelle S.
Clean the inside of the truck.ADRIENNE N.
Very professional and friendly people always glad to see youMichael L.
I was clearly charged for someone else's rental. Instead of the $50 I should've been charged, my credit card was charged $172 and the equipment and mileage on the invoice wasn't my rental.JOHN O.
El cliente no dejó un comentario.Gordon L.
Very friendly people Will go there again Nice truckMichael L.
El cliente no dejó un comentario.Christopher S.
Excellent customer service, friendly and very easy process overall.Nayda M.
I will always use this location. The staff is friendly, professional and always ready to take care of anything I need. Top Notch!RICHARD M.
El cliente no dejó un comentario.Joseph G.
The staff are excellent. They had everything ready so the whole process was smooth. I frequently use Uhaul and will also return to them for service.Richard M.
El cliente no dejó un comentario.Amy T.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.Gary M.
El cliente no dejó un comentario.Seth J.
I want my money back! That 26ft truck didn't last 15 minutes before the brakes and front axle sounded like they were going to seize up and fall off the truck. I've filed a compensation claim. Worst experience I've ever had. Then the 2nd 26ft truck was just as bad. I'm now 6hrs behind on my move. The other truck had 158k miles, pulled heavily to the left, and right rear shocks were bad. Driving 500 miles north in an unsafe truck scared me and my gf to death. Trying to drive a fully loaded 26ft truck 500 miles was a horror show. It swayed, it shook, and my back is worse off from the drive than before. Doesn't help the power outlets didn't work. So my phone and gps charger wouldn't stay on. So moving to the new state blindly was a challenge. Never again. Disturbingly horrible experience.Christopher D.
El cliente no dejó un comentario.ROBERT O.
El cliente no dejó un comentario.OSCAR S.
Nothing. Great customer service!Rolishia A.
Holly was so nice and helpful! Her customer service was above and beyond! Thank you so much Holly!Kemel M.
El cliente no dejó un comentario.COURTNEY B.
Send a confirmation text after drop off.Andrew H.
El cliente no dejó un comentario.RUBEN T.
Not a thing... everyone is very friendly and accommodating. I would and will highly recommend this location to anyone. My initial interaction was with Holly and that was great since I had no idea what I was doing. Everyone from then on was helpful and a pleasure to deal with.ROSEANN F.
Great staff. Rented a truck and car trailer for 1600 mile trip. Truck and trailer were well maintained and ran great. UHaul is my go to company for any moves in the future.Jim H.
Very friendly and refreshingKermit B.
El cliente no dejó un comentario.Yaqin C.
So friendly.John C.
El cliente no dejó un comentario.Robert R.
make sure the equipment has all the same tires!!!!!!leon R.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!