Customer Reviews for Old Bridge General Store Danville
(U-Haul Neighborhood Dealer)

8 comentarios

4041 Lexington Rd   Danville, KY 40422

(859) 439-0625

Horario

  • Mon–Fri
    5 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 1 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(859) 439-0625

4041 Lexington Rd
Danville, KY 40422

Servicios en esta ubicación:

Horario

  • Mon–Fri
    5 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 1 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

N/A no concerns here

David E. 
Clasificación:
1.0

El cliente no dejó un comentario.

Dustin L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
1.0

Do not go to this location. They will not assist you with anything. Old Bridge General Store should not be a U-haul rental location. The lady at this location gave numerous excuses as to why she could not help. I stated at least 3 times then, she did not need to be rent U-hauls. She did not inspect the U-haul with me, she did not provide me with a written copy of the contract, and numerous times stated she was not there to help with U-haul rentals. She stated that U-haul was a third party rental and I had to do everything by phone on my own. Based on this business' customer service I would never rent a U-haul again. Sarah, at the call center was very helpful. She set everything up over the phone. She also stated that the lady at Old Bridge was not truthful about being able to help me.

sherlenee W. 
Clasificación:
3.0

Truck had not been swept by previous renter! This is a 3rd party site, and somewhat confusing, since there was an issue with online check in. I had to call the office in Louisville to complete the pickup, and they had to contact the store for me to pickup the key to the truck. I made my reservation several weeks in advance, for Nicholasville where I lived, and didn't find out till the the day before I was scheduled to pickup, that the location had changed, and I had to go to 2 different locations to pickup the truck, and auto transport

Ronald K. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tyler M. 
Clasificación:
1.0

My first initial pick up was supposed to be The.Lock Box, they didn't have it. They sent me 18 miles out of the way to pick it up at The Old Bridge General Store. The lady gave me no paperwork and it took over an hour. She gives me a bag of blankets but when I got home there where 9 of them in the back.

KEITH W. 
Clasificación:
5.0

My only issue was the truck not being completely clean. It didn't personally bother me at all, I was just worried about being charged for it.

edward G. 
No se han enviado comentarios para esta ubicación.

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