Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The manager was very friendly and answered my questions. The process was efficiently handled and I really was impressed.
Bethany Harvy
Rating:
5.0
Customer did not leave a comment.
Shron Keeling
Rating:
4.0
All good
Humberto Ortega
Rating:
5.0
Nothing, you can't ask for a better service representative.
larry wilbanks
Rating:
5.0
Customer did not leave a comment.
steven lee
Rating:
4.0
Customer did not leave a comment.
Reynaldo De Leon
Rating:
5.0
Customer did not leave a comment.
David George
Rating:
5.0
Customer did not leave a comment.
Kelly Dearing
Rating:
4.0
Customer did not leave a comment.
Justin Heer
Rating:
5.0
Customer did not leave a comment.
DAVID MORENO
Rating:
3.0
We dropped it off. They had closed. It was about 12:05 pm, Saturday, August 19th. The trailer was backed up into a parking spot and left there.
Wanda Thomas
Rating:
5.0
Customer did not leave a comment.
Tammy Hooker
Rating:
5.0
Customer did not leave a comment.
Thomas Mix
Rating:
5.0
As soon as the gentleman saw me pull on his property, he was out to greet me. He was quick and courteous.
Steven Myers
Rating:
5.0
For the car haulers, it would be very helpful to have ramps for people who have low sitting vehicles.
Mike Courson
Rating:
3.0
See above comments !!!
Susan BRITT
Rating:
3.0
Customer did not leave a comment.
Albert Childs
Rating:
1.0
I was charged an extra $100 because the start location store entered the wrong store I was dropping the u-haul off at and they keep sending me to the main office to have it fixed. This isn’t even where I took the truck when we were done.
Tyler Rideout
Rating:
5.0
All good thanks
Paulo Palacio
Rating:
5.0
Customer did not leave a comment.
IRWIN BOWEN
Rating:
5.0
Customer did not leave a comment.
Larry Skinner
Rating:
5.0
Absolutely the best guy to work with. I had 4 different changes to make and he helped me all the way through. I give him 10 stars
RICHARD LODWICK JR
Rating:
5.0
Jeff is a great person to work with, helpful and friendly. Have used this location in the past and I will again soon. Highly recommended.
Jere Johnson
Rating:
5.0
Customer did not leave a comment.
Ray Witt
Rating:
5.0
Customer did not leave a comment.
Jeri Robinson
Rating:
5.0
Jeff in Dardanelle is the best I've ever worked with. What a great guy.
Richard Lodwick
Rating:
5.0
Couldn't ask for better people
Richard Lodwick
Rating:
5.0
Customer did not leave a comment.
Raymond Lilley
Rating:
5.0
The Old Bank and Pawn was great!
Wayne Williamson
Rating:
5.0
Customer did not leave a comment.
Stacey Bennington
Rating:
5.0
Customer did not leave a comment.
jeannie Barnett
Rating:
5.0
Customer did not leave a comment.
Johnny Wagner
Rating:
5.0
Customer did not leave a comment.
JOHN KING
Rating:
5.0
Customer did not leave a comment.
Gary Soares
Rating:
3.0
Customer did not leave a comment.
Renee Vidrine
Rating:
5.0
The man was great and took care of me
Carol Cress
Rating:
4.0
I could not get the App to upload photos. I had to go to the website to complete my check-out.
Joseph Hummer
Rating:
5.0
Attentive and ahead of the game.
Anthony Herrera
Rating:
3.0
Customer did not leave a comment.
Micheal Scott
Rating:
5.0
Customer did not leave a comment.
CHARLES BROWN
Rating:
5.0
Customer did not leave a comment.
GENESIS PACHECO BATISTA
Rating:
5.0
Customer did not leave a comment.
AMANDA GOODRICH
Rating:
5.0
There was a computer problem with my reservation. This is not against the local pickup place at all. They were excellent. I would like to thank Nancy (telephone support) for her patience in helping me pick up the truck after hours.
MITCHELL STERN
Rating:
3.0
Customer did not leave a comment.
Johnny Sain
Rating:
2.0
The man there was not much help. I told him I never used a car dolly he helped getting the car on but told me I needed to look at a book and I was on my own
DOUGLAS TRIPP
Rating:
5.0
Customer did not leave a comment.
Laura Galli
Rating:
5.0
A/C did not work.
KEVIN HILL
Rating:
5.0
Customer did not leave a comment.
Perry Turnbull
Rating:
3.0
Customer did not leave a comment.
IAN MCDONALD
Rating:
5.0
Customer did not leave a comment.
SHARON CARR
Rating:
4.0
Customer did not leave a comment.
Chris Merritt
Rating:
5.0
Customer did not leave a comment.
Oneal Freeman
Rating:
3.0
Customer did not leave a comment.
mark Howard
Rating:
5.0
Everything worked ikea it suppose to.
Ricky Russell
Rating:
4.0
Your spot was awesome from start to finish up we'll be using you again in future
robert hawkins
Rating:
5.0
Absolutely great service, and our move went over without a hitch, thanks to UHaul!!
Christopher Minor
Rating:
4.0
Customer did not leave a comment.
Judy Casillas
Rating:
5.0
Customer did not leave a comment.
Mark Ingram
Rating:
5.0
Nothing was well taken care of and very nice people when you need help
Gina Vanderburg
Rating:
5.0
Customer did not leave a comment.
Linda Burnett
Rating:
3.0
Customer did not leave a comment.
Michael Vierck
Rating:
5.0
Customer did not leave a comment.
Leslie Hill
Rating:
5.0
Customer did not leave a comment.
James Alvis
Rating:
4.0
Customer did not leave a comment.
Kelsea Parish
Rating:
5.0
Customer did not leave a comment.
james alvis
Rating:
5.0
Customer did not leave a comment.
Gordon Hamblin
Rating:
5.0
Customer did not leave a comment.
Jack Lacey
Rating:
5.0
Customer did not leave a comment.
Nathan Wade
Rating:
5.0
Customer did not leave a comment.
James Chalk
Rating:
3.0
Worker is a little gruff but professional
John Nichols
Rating:
5.0
Customer did not leave a comment.
Leonard J Polacek Jr
Rating:
3.0
Customer did not leave a comment.
Roger Lewallen
Rating:
5.0
Customer did not leave a comment.
James Chalk
Rating:
4.0
The place was easy to find,and the owner was very helpful.
Rebecca Kriner
Rating:
4.0
Check the back of the uhaul for cleanliness and ashtray in the cab
Tammy Underwood
Rating:
5.0
I have no complaints
JESSE RHOADS
Rating:
1.0
I had this truck rented indefinitely and was called several times to bring it back so someone else could rent it. I guess my money wasnt as good as someone else's. Will never rent or reccomend this person ever again..
RHONDA HOTTINGER
Rating:
4.0
Customer did not leave a comment.
Bradley Freeman
Rating:
5.0
Nothing he is wonderful.
Kathryn Crone
Rating:
4.0
Customer did not leave a comment.
roger watts
Rating:
3.0
Insure trucks and trailers are clean. We were using this to haul bedroom and living room items which require clean space while moving. Old bank location was very professional and helpful and got me on the road with minimal time there.
don washington
Rating:
5.0
Extremely professional
Anne Tucker
Rating:
5.0
Customer did not leave a comment.
JANA BALDRIDGE
Rating:
5.0
Was awesome!
Stephanie Shelton
Rating:
5.0
Customer did not leave a comment.
Robert Duvall
Rating:
5.0
Was a smooth and pleasant transaction.
stacey adams cain
Rating:
2.0
Customer did not leave a comment.
Charlene Taylor
Rating:
5.0
Customer did not leave a comment.
Sherry Tinerella
Rating:
5.0
The person was very polite and friendly. I enjoyed chatting with him.
Rodney Kenner
Rating:
5.0
Customer did not leave a comment.
Douglas Vincent
Rating:
5.0
Great place
charles stephens
Rating:
5.0
The attendant was very helpful in getting our trailer hitched and working. We had a bit of a problem with the tail light operation and he went out of his way to solve the problem for us.
Craig McDonald
Rating:
5.0
I was very disappointed to find out that U-Haul does not have any military discount applied. I think that it is very important for companies to support the military and I believe that it is good for business. Other then that I was satisfied.
DEWAYNE WARD
Rating:
5.0
Customer did not leave a comment.
Troy Zellers
Rating:
4.0
Customer did not leave a comment.
Breahnna Brown
Rating:
5.0
Customer did not leave a comment.
ALLYSON SMITH
Rating:
3.0
I was given the wrong location on the email that was sent to me from r my pick up location