Comentarios del cliente para Oladipo Dealership

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Oladipo Dealership

Grado total:

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Richard S. en

Grado:

Very friendly, very understanding when it took my longer to unload, pleasure doing business with.

Dennis B. en

Grado:

The business office was unattended, disorganzied and dirty. I called Mr. Oladipo who told me to go out the truck because the keys were inside and to just drive away. I was in a business suit and the inside was not clean. There was mud on the floor, seats and door panels. The undercarriage was caked in mud and the truck vibrated all the way to OK. I called him back to tell him the truck was in unacceptable condition and he offered to have his mechanic come clean it while I waited. I told him I pre-paid so I wouldn't have to wait and asked if he could deliver it to my house when it was ready and he agreed. The truck was cleaner, but still not acceptable in my opinion. I have rented trucks for years from you, Penske and Hertz and this was the most stressful experience I have ever had. It was simply unacceptable. I spoke with Brittany Wall and Marsha on the phone. They said all of the right things and Marsha gave me a $50 credit on my bill without me asking. Brittany asked me to send photos which I did showing the interior. She wrote back and asked if I could send photos of the exterior which I haven't done yet. An area manager should inspect this rental location because it reflects poorly on U-Haul. I will never rent from that location again.

David S. en

Grado:

El cliente no dejó un comentario.

Daniel A. en

Grado:

El cliente no dejó un comentario.

Danny S. en

Grado:

El cliente no dejó un comentario.

Paidashe H. en

Grado:

Please supply the vehicle with a full tank of gas so that refilling the gas will be simple and straightforward.

Sally P. en

Grado:

El cliente no dejó un comentario.

James D. en

Grado:

El cliente no dejó un comentario.

Lesley M. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

The location is always a bit tired, but it was an unusual mess the day I checked the truck in because it had suffered from a flood the night before (due to heavy rains), and the power was out. The gentleman helping me was very friendly and knew what he was doing, but was trying to handle things on his phone because he had no functional computer system. He had been working hard trying to clean up the flooded office, and there was still some mud and pools of water on the floor of the office, It was obvious, however, that he had cleaned up quite a bit. I was able to check the truck in online, so we got it done. So, the location was struggling due to the flooding, and the fellow helping me was wonderful.

Wanda D. en

Grado:

El cliente no dejó un comentario.

Amanda M. en

Grado:

Leave the tank with some gas in it.

Jimmy W. en

Grado:

Staff was extremely friendly and helpful. Good experience. Location is not the best but makes up for it with the service.

J Gregory W. en

Grado:

El cliente no dejó un comentario.

McKenzi B. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

El cliente no dejó un comentario.

Nasser J. en

Grado:

Great & Quick service!

Scott H. en

Grado:

Can't think of anything. It was pretty efficient. The truck was great.

adrian L. en

Grado:

El cliente no dejó un comentario.

Davin K. en

Grado:

El cliente no dejó un comentario.

Joey A. en

Grado:

El cliente no dejó un comentario.

Mequell S. en

Grado:

El cliente no dejó un comentario.

Nancy O. en

Grado:

El cliente no dejó un comentario.

frank P. en

Grado:

El cliente no dejó un comentario.

janellys L. en

Grado:

El cliente no dejó un comentario.

Bradley D. en

Grado:

The drop off place was full with trucks and trailers parked on street. When I called and asked for instruction the person just said to follow the online process.

James K. en

Grado:

El cliente no dejó un comentario.

Chanss C. en

Grado:

You advertise for military discount but guy told us they don’t. He also stated that they would pro rate my fee if we brought it back sooner so we hurried and instead of the allotted 6 hours we rushed and got it back in 2 then he told us he told us wrong and we paid the same thing.

peggy G. en

Grado:

Parking was terrible. Had to park on the street.

kehinde O. en

Grado:

Prompt Service, the location had too many cars parked in the lot, they could do with more parking space. Backing out of the location was very difficult.

LARRY W. en

Grado:

El cliente no dejó un comentario.

Rina A. en

Grado:

El cliente no dejó un comentario.

Dillon L. en

Grado:

El cliente no dejó un comentario.

Teresa B. en

Grado:

Everything was great!!! Service, equipment, very satisfied customer!!!

Phyllis G. en

Grado:

El cliente no dejó un comentario.

MELISSA B. en

Grado:

Bigger parking lot.

Steve G. en

Grado:

El cliente no dejó un comentario.

Eriq G. en

Grado:

El cliente no dejó un comentario.

Rebekah L. en

Grado:

El cliente no dejó un comentario.

Justin B. en

Grado:

Invest in diesel trucks with cruise control. They would be more fuel efficient.

Ben H. en

Grado:

Both when I picked up and dropped off there was no one at the establishment. I had appointments both times and had to wait 30 minute to pick up and an hour to drop off, only to be told no one could help me and I had to come back five hours later. The business and the staff are extremely shady. The place smells like weed. I would not recommend this dealership to anyone. I would not allow them to deal your product if I were you.

DOUGLAS R. en

Grado:

El cliente no dejó un comentario.

Edmond R. en

Grado:

El cliente no dejó un comentario.

Loren C. en

Grado:

El cliente no dejó un comentario.

DAVID H. en

Grado:

El cliente no dejó un comentario.

DAESHON T. en

Grado:

I reservef on online amd went in petson and was surprosed ot was way more than quote online

John W. en

Grado:

Crew there were very helpfull. Went out of the way to help me. They found out that I was scheduled to pick up a trailer in Junction City at 2pm on Sunday. This was 30 miles out of my way. They had a trailer at their location that was not rented and let me rent it. The trailer did have gravel and broken glass in it. Broom took care of this.

Brett H. en

Grado:

El cliente no dejó un comentario.

TOM W. en

Grado:

El cliente no dejó un comentario.

CLAY M. en

Grado:

Awesome and friendly guys at this UHaul dealer. It's my go to place for buying moving supplies and renting equipment. It's not the cleanest or most modern looking place, but don't judge a book by it's cover.

roberta F. en

Grado:

El cliente no dejó un comentario.

Nicole M. en

Grado:

This was the 2nd location we were sent to. We had reserved a truck online and when we arrived at the 1st location (Midwest Ace Hardware, Manhattan), they did not have a 26' truck. It was missing the oil cap. There was an automotive store right across the street - they could have easily replaced it. I had also called this location the night before to make sure everything would go smoothly. I was told to check my reservation online, and they wouldn't even let me talk to someone at the store.This could have solved the dilemma the next morning when the equipment we reserved was not available. We would have gone to another city (Topeka) to pick up the size of truck we needed. We were unable to move all of the items we needed to because the truck was smaller. At the 2nd location, the building was run down and dirty. When we picked up the 20' truck that we had to settle for, there was a huge bolt in the front tire and the front bumper was coming off. The person was helpful and friendly, but that's about it.

Robert M. en

Grado:

El cliente no dejó un comentario.

trevor H. en

Grado:

Have the computer system set up correctly and person properly trained. The u haul interface system had troubles with myself and the employees during reservation and drop off.

JAROD P. en

Grado:

The truck was extremely dirty and smelled. The truck sounded like it hasn't be serviced in years I will never use uhaul again.

SHERRY M. en

Grado:

It was kind of junky and the lights were already off while we were inside I guess bc I was almost closing time.

Jerry R. en

Grado:

El cliente no dejó un comentario.

STEPHEN L. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

Trailer had no fluid for brakes. Building was very run down. Did not look like an open business.

Kaycie S. en

Grado:

Reserved a truck with a dolly. Confirmed. When I picked up I was told dolly not there. I had to go get one. Why should that have been on me?

Dwight Warnick J. en

Grado:

El cliente no dejó un comentario.

PATRICK S. en

Grado:

El cliente no dejó un comentario.

Luke W. en

Grado:

For starters you can provide a JACK if you're unwilling to keep the trailer elevated to hitch. Also the break lights didn't work and we almost got a citation. Terrible experience finding a jack to hitch the trailer to the truck, cost an awful lot of valuable moving time. Very unsatisfied and still haven't heard back regarding my refund request.

Shaquoy S. en

Grado:

El cliente no dejó un comentario.

Richard P. en

Grado:

El cliente no dejó un comentario.

eric E. en

Grado:

No one was there to help me drop off/receive the trailer.

MARCELLA S. en

Grado:

My original location was at Ace Hardware across the street from this location for a reason. My friend had to pick up at Oladipo & it took forever. My experience was similar. The man working was alone & trying to answer the phone as well as help guests coming in to the location. I waited for a very long time. Then the lights on the trailer wouldn't work. After a few troubleshooting options he determined that it was an issue with the wiring on my truck. I then had to go to 4 different auto repair places to find someone that could repair the wiring and fuses. And when I returned to the Oladipo location the man working was GONE!! I waited for about 30-45 mins before contacting someone at Ace Hardware (my original pickup location across the street) & someone there was able to come over & help me connect the trailer. They checked to make sure all the lights were working properly & I left with the trailer because luckily I had already paid & signed my contract. I continued to call The man working at Oladipo to let him know what I did with the trailer & the employee from Ace Hardware. He did not answer the phone or return to that location until about an hour after I left with the trailer. I explained that I was on a time crunch & that the man from Ace had hooked up & checked everything but that I could bring it back so that he could check it if need be. He said that wouldn't be necessary.

ALEXANDER S. en

Grado:

El cliente no dejó un comentario.

Bernie H. en

Grado:

El cliente no dejó un comentario.

Timothy D. en

Grado:

Attendant seemed very unorganized.

David B. en

Grado:

El cliente no dejó un comentario.

CRISTINA P. en

Grado:

El cliente no dejó un comentario.

KayLa C. en

Grado:

Nothing

john W. en

Grado:

El cliente no dejó un comentario.

Fred P. en

Grado:

Individual did not open on time and took forever to complete paperwork because the computer didn,,t work

Michael B. en

Grado:

First of all, I wanted my "Gauranted" reservation @10am and it was changed the day before to place that didn't open until 1pm. Then the auto transport was broken, and I settled for a car dolly which was also broken! The area manager did assist by setting up a car dolly the next morning, but there was an issue with the lights! I wanted an auto transport from the start and ended up with a dolly which with all the issues put me roughly 8 hours behind! Although the area supervisor was extremely helpful, and I was compensated for the inconvenience, it all could have been avoided if the pick up place was better organized!

Samantha M. en

Grado:

El cliente no dejó un comentario.

Aaron E. en

Grado:

El cliente no dejó un comentario.

Bruce B. en

Grado:

Closed after hours dropped

Erik G. en

Grado:

Employee was late opening store The first trailer that was issued was broken. The truck interior was filthy Didn't have a full tank of gas, but I was expected to fill up. Air conditioning was poor and didn't blow well. The cost for the truck was not worth it

kelsey B. en

Grado:

El cliente no dejó un comentario.

jeff S. en

Grado:

This business should not continue to be a Uhaul vendor if Uhaul wants to keep business. Myself and two other customers all left unhappy, all within the span of 45 minutes. The employees are challenged and couldn't perform simple functions, and certainly don't inspect equipment when it is returned. The business building itself was also rundown and I wouldn't be surprised if it is eventually condemned.

jeff M. en

Grado:

El cliente no dejó un comentario.

David H. en

Grado:

Location and office disorganized, messy, and quite uncomfortable. Staff barely coherent and not helpful. Felt lucky to get in and out.

Forrest H. en

Grado:

Nothing. The guys were great, very helpful and efficient. The equipment was new!

Victor A. en

Grado:

I turned my equipment in at 9:30am on my return date--my return time anytime before 1:16pm on this date--so I returned it early... I dropped off in drop box as I was instructed by a worker at this location--I later received a charge and an email stating I turned the vehicle in at 2:16pm (late)... THIS IS BLATANTLY FALSE!!! And I am seeking a full refund of the $60.75 I was incorrectly charged... I dropped off at 9:30am to make a flight in Manhattan back to Dallas at 10:57am on 05/29... I am very upset about this charge!!! And I will be contacting corporate office

DIONNE G. en

Grado:

El cliente no dejó un comentario.

Amalie G. en

Grado:

I came in contact with 2 associates at this location. One of them was very nice, but also moved very slowly. His slowness was noteworthy, but not enough to give the location a poor rating. The other associate, Charlie, was the reason for the poor rating. He was extremely rude (muttered under breath the whole time, slammed things around like he was throwing a tantrum, was rude to the other employee and to me, and rolled his eyes at everything I said or did). Because of this associates behavior, it took 45 minutes to hook up a trailer to the back of my truck.

Brandon L. en

Grado:

El cliente no dejó un comentario.

Hallie K. en

Grado:

The workers there are very friendly and approachable and extremely helpful!

John S. en

Grado:

El cliente no dejó un comentario.

LEILANI G. en

Grado:

Please service the trucks and keep people safe

jacob H. en

Grado:

Very expensive for going one way and only 2 hours away. Very very expensive Local $25 One way (2 hours away) $250 Small drop gate trailer

MAIKA W. en

Grado:

Be more organized and clean your workplace.

Matthew L. en

Grado:

El cliente no dejó un comentario.

ZACHERY S. en

Grado:

I hate doing bad reviews but I also hate being lied to/on. I went in to rent a 20ft truck on Sunday for a couple hours. I was told there was a $39 charge for the truck plus mileage. The truck was on empty so I would receive a $40 fuel credit, and I had to return the truck with a quarter tank of gas. When we got in the truck, it had not been cleaned from the last user and had leftover cups and wrappers. I returned the truck with a little over a quarter tank of gas in it and left the key in the drop box. I called the next day around 10 a.m. to make sure it was processed correctly, but it had not been processed yet and I was told they will call me when they do. I never received a call but I did receive an email about an hour later charging me the full price of the truck with no fuel credit added. I called the dealership to ask about the charges, he did not acknowledge the fuel credit or why it was not applied when I commented what was on my final receipt vs. the fuel level I returned the vehicle. My fuel was marked at one line below the quarter tank level so my fuel credit would be nullified. It would seem if this was done honestly and the fuel level was that close and almost $50 depended on it then I would have at least received a call telling me what the fuel level was and giving me options to add some, at the very least. The man on the phone said all he could do was put it in to have somebody call me about the charge. Couple hours later and no one has called me so I called customer service to check on the issue and I was once again told they would have someone call me. I was initially told it would cost me around $50-$60 to rent the truck for a couple hours/day and my total cost at this point is $120, that's ridiculous, plus I can't talk to any one person and get answers, all I get is "I can have someone call you back", which never happens.

Kraig G. en

Grado:

It was a Saturday morning and there was one person working. He had to process the rental and then go outside with the customer while the FULL waiting area tried to be patient. We were third in line and waited 45 minutes to be waited on. Other left rather than waiting. Why was there only one person working on a Saturday morning. I felt sorry for him.

DANIEL P. en

Grado:

El cliente no dejó un comentario.

Janice H. en

Grado:

The place was trashy with POVs filling any park9ing available for cusomers. Renting agent took nearly 1 hr to complete rental agreement. Computer problems or intelligence problems ???? Returning agent under vehicle working on it and had to be asked by someone else accompanying him to come inside and take care of the customer. Hmmmm! Not good at all!! Won't be returning there.

Jean R. en

Grado:

He was very nice.

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