Customer Reviews for Ojay's Auto Detailing
(U-Haul Neighborhood Dealer)

532 reviews

1623 Royall Ave   Goldsboro, NC 27534

(919) 429-8067

Office Hours

  • Mon: Closed
  • Tue-Sat: 8:30 am–3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(919) 429-8067

1623 Royall Ave
Goldsboro, NC 27534

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sat: 8:30 am–3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

It was after hours so I never heard from anyone until after the drop off.

scott m 
Rating:
5.0

Customer did not leave a comment.

Anubut K 
Rating:
5.0

I have used O'jay's for the last 5 years to participate in the Annual 301-Hwy Yard Sale. PHENOMENAL customer service, friendliness, and hospitality. I recommend this location to all of my family, friends, associates, neighbors, and colleagues 😀. The manager is exceptional 👏. I rate them a 12 on a scale of 10! ❤️.

MICHAEL R 
Rating:
5.0

Customer did not leave a comment.

Elizabeth M 
Rating:
5.0

Above the moon customer service! Thank you for your help in hooking up the trailer.

Stacey K 
Rating:
5.0

Ojay was excellent! Great experience! Military friendly too!

MICHAEL C 
Rating:
5.0

Customer did not leave a comment.

uriel g 
Rating:
5.0

Nothing

BARBARA W 
Rating:
5.0

Helpful staff, guy jumped out and hooked my trailer up without me having to get out of the truck, then when I brought it back he was there again jumping right on it to unhook me and store the trailer back in its place. Awesome service!

David T 
Rating:
5.0

Customer did not leave a comment.

sigilfredo c 
Rating:
5.0

Ojays was extremely helpful and kind. Definitely recommend!

Adler B 
Rating:
5.0

Customer did not leave a comment.

Jason B 
Rating:
5.0

Customer did not leave a comment.

Simeon R 
Rating:
4.0

Truck had a lot of damage and the ride was bad

Dawn Y 
Rating:
5.0

He made the turn in process very quick and easy.

Edward G 
Rating:
5.0

Also great staff and service

EDUARDO L 
Rating:
5.0

As always, Mr. Ojai provided excellent service.

LaVelle P 
Rating:
5.0

Owner was very sweet and i was late for my appointment to get my uhaul and he was still able to make it work for me .

Kyana S 
Rating:
5.0

Great people really helped me out

John O 
Rating:
5.0

Customer did not leave a comment.

Rodney E 
Rating:
5.0

Customer did not leave a comment.

Ishearra M 
Rating:
5.0

Customer did not leave a comment.

Lavonya R 
Rating:
5.0

Customer did not leave a comment.

ANTHONY G 
Rating:
5.0

Absolutely nothing to improve. Thank you sir for operating in excellence!

LaVelle P 
Rating:
5.0

Staff was very friendly, professional, and provided excellent service.

Tonita S 
Rating:
4.0

Customer did not leave a comment.

Alvin H 
Rating:
5.0

Customer did not leave a comment.

David H 
Rating:
5.0

Customer Service was excellent. Will definitely recommend Ojays

Amy V 
Rating:
5.0

For what we got, everything was good. The U-Haul smelled of smoke and the window knob was broken but the truck ran great . Dropping off the U-Haul was soooo seamless and I appreciate that.

Kimberly D 
Rating:
5.0

Outstanding service!

Joseph P 
Rating:
5.0

Please try to not change pick up location

Carlos S 
Rating:
5.0

This is my 2nd time renting from Mr. OJ and he’s very professional and has the sweetest mannerism. I’ll refer him to any and everybody! Thanks again

Antoinette B 
Rating:
5.0

Customer did not leave a comment.

Jenny S 
Rating:
5.0

Customer did not leave a comment.

Kiriam L 
Rating:
5.0

Customer did not leave a comment.

Ron M 
Rating:
5.0

Customer did not leave a comment.

Pamela P 
Rating:
5.0

There is nothing to improve on in my opinion. As soon as I pulled up there was a guy ready to guild me to the trailer and hook everything up. Everyone was polite and professional. When I came to drop it off same thing a guy was right there unhooking the trailer for me. I would be renting from this location in the future for sure.

Shane R 
Rating:
5.0

Can’t think of a thing, they have all the moving equipment you’ll need

Terry W 
Rating:
4.0

I didn't receive any of the additional items that I requested and paid for such as the dolly and furniture pads and was still charged.

MERCEDES S 
Rating:
5.0

Excellent service at a price that is more than affordable!

Jeremy L 
Rating:
4.0

Customer did not leave a comment.

Bruce G 
Rating:
5.0

Fast and friendly!

JOHN W 
Rating:
5.0

Fast in and out service. They hooked the trailer up for me. No hassle what so ever and would highly recommend!!

Noah M 
Rating:
4.0

Customer did not leave a comment.

Dana G 
Rating:
5.0

Customer did not leave a comment.

nick c 
Rating:
5.0

This is my favorites UHaul location here in Goldsboro!!

TIMOTHY T 
Rating:
5.0

Customer did not leave a comment.

Shauna B 
Rating:
5.0

Customer did not leave a comment.

jereemie m 
Rating:
5.0

Customer did not leave a comment.

BEVERLY L 
Rating:
5.0

For improvement, the only thing I could request is a dolly for easier package transport next time. Other than that the service and equipment was exceptional and the staff were friendly and great.

Zachary G 
Rating:
5.0

Service

Lavelle G 
Rating:
4.0

Customer did not leave a comment.

Gabrielle A 
Rating:
5.0

Customer did not leave a comment.

Max G 
Rating:
5.0

Customer did not leave a comment.

Mary M 
Rating:
5.0

Super fast! Was met at the truck with the trailer and helped back it in to the spot and disconnected it for me. And that was it. Got the receipt in my email the next day. Easy-peasy!

Richard S 
Rating:
5.0

Customer did not leave a comment.

james w 
Rating:
5.0

Customer did not leave a comment.

LISA S 
Rating:
5.0

Excellent service and also had a professional staff!!

John R 
Rating:
5.0

Customer did not leave a comment.

james w 
Rating:
5.0

I was done early..called and the Manager said I could come on in with the truck.. aside from giving away your trucks my experience is to keep it right where it is..

Janice H 
Rating:
5.0

I have only great things to say about this place and their service. The owner really takes care of you.

Leanne O 
Rating:
5.0

Customer did not leave a comment.

Darlene K 
Rating:
5.0

Amazing customer service. Extremely friendly staff who is understanding and willing to work with you.

Lavonya R 
Rating:
5.0

This U-Haul dealer is kind personable and very professional. I 100% recommend him!

SHARON D 
Rating:
5.0

Customer did not leave a comment.

Willie G 
Rating:
5.0

Amazing establishment with an amazing staff!

Hezekiah S 
Rating:
5.0

Customer did not leave a comment.

Natosha O 
Rating:
4.0

Customer did not leave a comment.

Kate S 
Rating:
5.0

Needs no improvement. Everything and everyone were Awesome. Owner has the best customer service. Thanks again

Antoinette B 
Rating:
5.0

Keep doing what you doing customer service was outstanding.

James L 
Rating:
3.0

To many emails location was changed from where we wanted to pick up

Sherwood M 
Rating:
5.0

Customer did not leave a comment.

Coleman R 
Rating:
5.0

The owner and workers are very kind and helpful

glenda g 
Rating:
5.0

Customer did not leave a comment.

Patrick S 
Rating:
5.0

Great location and staff. Got there early to help me out. Much appreciated.

Charles G 
Rating:
5.0

Customer did not leave a comment.

Grover M 
Rating:
5.0

Customer did not leave a comment.

Tiffany E 
Rating:
5.0

Great owner overall.

Adrain M 
Rating:
5.0

Great experience

Jonathan C 
Rating:
5.0

Fantastic, proficient and professional and I'll also add quick service. I normally don't just show up to a location to rent U-Haul equipment. I usually reserve days ahead of time on-line. I had a need for a quick turn on equipment and went first to Ojay's Auto Detailing and was pleasantly surprised with the fast response to my request. Definitely recommend every time!

Dwayne K 
Rating:
4.0

Customer did not leave a comment.

Danny S 
Rating:
5.0

Customer did not leave a comment.

gary b 
Rating:
5.0

Owner/operator was friendly and helpful and the process of picking it up was so easy and fast. I recommend this place for anyone with U-Haul needs!

Ellen N 
Rating:
5.0

I highly recommend good prices and people. He really made everything easy outstanding van loved it

stephanie g 
Rating:
5.0

The self service was self explanatory. Keep it up

nyasha t 
Rating:
5.0

Customer did not leave a comment.

Willie G 
Rating:
5.0

Not that there are no other locations with excellent customer service but the service and friendly atmosphere here at Ojay's is definitely the place I prefer to rent from.

Brian B 
Rating:
5.0

To this date I believe Ojays is a fine well organized facility I hope it doesn’t change , and his smile was welcoming too . Thank you so much .

Deborah M 
Rating:
5.0

Fantastic customer service!

Kevin C 
Rating:
4.0

N/A

Ennika C 
Rating:
5.0

This office and the staff were so friendly and kind I would only rent from O Jay and this store if I’m ever in need of a U Haul or the equipment. What an amazing store! Wanda

WANDA P 
Rating:
5.0

Nothing! Great experience! I will rent again…

TIMOTHY T 
Rating:
5.0

Customer did not leave a comment.

Marti Z 
Rating:
5.0

Always great service.

Henry M 
Rating:
5.0

Customer did not leave a comment.

Willie G 
Rating:
5.0

Customer did not leave a comment.

Benjamin G 
Rating:
5.0

Customer did not leave a comment.

Avery P 
Rating:
5.0

The service was Superb!! Will definitely try this location again

myischa b 
Rating:
5.0

Customer did not leave a comment.

Justin S 
Rating:
5.0

The service and equipment were both excellent. Thank you.

Barbara J 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box® Containers

    We ship across town or accross the world!

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