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Customer Reviews for Ojay's Auto Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I got there a little after they closed shop. And the uhaul app. Wouldn't let me upload pics. And the sign for the drop off was a little confusing.
Stephen A.Keep up the Great Customer Service.
Rosa R.All good
SHIRLEY L.What a wonderful, personable man! His infectious personality and knowledge of business and customer service make a great combination! Highly recommend using his business! I will make it my go-to place for my U-Haul needs!
monica E.original pick up was not ojays, it was AAA storage. Notified they do not have trucks. Had to go to Ojays.
PATRICK S.Location did not provide the dolly or 2 dozen furniture pads that I paid for and was closed even though the hours said they were open when I tried to go inside to get them.
Madison V.Great area to drop off and pick up equipment, but could have a couple more signs/directions for after hours drop off.
Brent M.Everything was Great! The easiest and safest way for last minute pickups.
TaMeca C.Didn know there was drop key box ,sorry,but know now,thanks,the Owener was kind !!!
ANN S.Ojay was amazing! He was so helpful and accommodating. I had an emergency and couldn't pick it up on the day planned and he came in on his day off and got me the truck even though he had plans. Would definitely come back to Ojay the next time I need a uhaul!
Samuel H.Mr. Ojay was extremely professional and had great customer service. If anyone deserves a raise it's that guy. Came in early at 0700, had the U-haul ready and parked out front of his business, and had all the paperwork ready for me to just sign and get going. 10/10 recommend going there. Thank you, Mr. Ojay & thank you for your service!
Ryan T.Enjoyed customer service and transaction was quick and easy
Donna G.The owner is exceedingly friendly and helpful! It was a pleasure to deal with him.
Brannon B.There was nothing I seen that needed to be improved. The customer service was great everything was done professionally and I was very happy and satisfied with my U-Haul Truck rental. I would recommend renting a U-Haul from O'Jays Auto Detailing to anyone for great service.
Sabrina H.No need for improvement! O'Jay was very professional and relatable! Will be back for his detailing services! Thank you so much!!!
TKeitha B.Outstanding customer and easy/smooth process. Easy 5 stars and ill definitely recommend to family/friends.
Odaol A.Super friendly owner that helped me a lot when the online check-in wasn't working properly.
christopher T.Very efficient. Manager allowed me to pick up trailer early.
Henry M.Absolutely nothing ..you guys did amazing
Tamyia K.Great, friendly service.
James K.Good selection of trucks and trailers. Very friendly.
Justin J.Customer service was outstanding
Anita L.No comments
jonathan M.Not one thing could be improved upon....this is the second time calling at the last minute and having the absolute best experience! Today especially...I was worried about driving a box truck and OJ...the owner ...personally escorted me to the truck and showed me.where everything was and most of all assured me that I would be fine... great service, excellent customer care and on point self esteem booster! I will always call on them when needed! Thank you again!!
Della J.Thank you so very much for meeting us at your location on a Sunday. I realize it was very last minute. It is greatly appreciated. Will highly recommend to anyone in need of a uhaul. God bless you and yours.
Jennifer R.none
Layne A.Quick professional service with a good quality trailer. Will rent again if the need arises.
Benjamin C.OJay was AMAZING to work with! He is genuinely excited and very helpful in every way! He made the process very convenient for ne. Although I'm not living in North Carolina anymore, if I had to rent a U-Haul again, I would rent from OJay or somebody just like him!! Thank you!
Denise H.All good
Kenneth L.Excellent service will use again!!!!!
Krystal K.Very pleasant experience, hassle free, equipment was clean and ready on time. No problems at all.
daryl H.Friendly staff and had very good knowledge of the products. The best uhaul experience in my entire life, including other up against other rental place's used in the past. The experience was how a client/customer would like to be treated. Ojay's should be a training mentor for other locations.
Jerry H.Nothing, Outstanding quality clean equipment, and friendly on time service and communication from Langley at Ojay's Auto Detailing Center, Goldsboro NC. I highly recommend him and his Uhaul service location. Thank You ! Scott W. Boston MA
SCOTT W.Wonderful service and I can't wait to do business again!
Devin H.Mr Ojay was as nice and knowledgeable of a representative for Uhual as I have ever had. I will definitely use him the next time I need a tow dolly. I will also recommend him to anyone I know who might be needing a u haul.
Johnjack E.Really really good customer service, have already recommended to other peers
Diego C.N/C
Sheila D.Best service we have ever had in Goldsboro
Cristopher S.I didn't see any improvements. The service was great! Very courteous and prompt!
warm body warm s M.They were very friendly and property was very clean. I don't see any problem with them
Sonia P.Service was excellent! Fast and easy. Would come here again.
Alexis N.10/10 O'jay was present first thing in the morning & fixed a dead battery while I was onsite. Made getting through the day easy!
Nathan D.O'Jays service is fantastic - he's always addressed any issues with vehicles immediately and hitches trailers for the customer. Great moving experience
Nathan D.Very friendly and helped me out a lot making sure my reservation was there for me. Saved my weekend. Thank you sir. Gold bless. Def use this place for your Uhaul needs.
Anthony L.Continue to be polite and helpful and making sure your customer has a good and safe trip
Ike T.Great service. Very friendly!
Kristen R.Ojay saved the day! I had a guaranteed truck pickup scheduled...got to the location this truck was supposed to be waiting for me...and no truck ....no one had any idea about my guaranteed truck. Ok...we went to O'Jays and he went above and beyond to accommodate our dilemma! We left there within minutes with a larger truck than I reserved for the same price. O'Jay gave amazing customer service with an upbeat personality at a time.i really needed it!! Thank you again O'Jays!
Della J.O-Jay is the nicest, most helpful person I can imagine doing business with. There is nothing that he needs to do better.
Christopher J.Very nice person in charge!!!
Sheila D.This was the best u haul experience for a rental I have ever had or for any rental. Customer service was top notch. I don't think uhaul could have a better facility representing your brand than this one located at 1623 Royall Ave Goldsboro NC. I will be going back for future rentals. And will recommend this location to others Thank you, Buck Wiles
Buck W.Customer service was outstanding! Mr. Langley was superb!
Marcy P.Excellent customer service at Ojay's. He help me get checked in and highly recommend using them.
GARY R.Nothing everything was perfect
ANNIE L.I couldn't have been happier with everything. Pick up was super quick. Return even faster. Mr Ojay was beyond wonderful to do business with. His team is meticulous, van was very clean and smelled wonderful. I couldn't have asked for a better experience. If you are going to rent a U-Haul, get it here. I just can't say enough. Truly a pleasure.
JULIE O.This message is for Uhaul not this location. First and foremost send me to the correct location the first time. 2 hours of wasted time. I personally don't look at emails every five minutes because I don't work at a desk. A phone call is a better form of communication with last minute changes. This was my second time not given the correct location.
Robert W.OJay was extremely helpful and a true professional! Apparently he has a hard time getting the equipment he needs to take care of people. Send this business the equipment they need when they need it!
Patrick M.Owner of this establishment exceeds expectations and is one of the best Ive seen in customer service
Kwame J.Very helpful, great service.
Megan M.Better communication about changes in pickup location. I was told to go to a different location and eventually found out that our guaranteed truck was dropped off at a different location. Fortunately it wasn't very far away and the uhaul staff at sites were very helpful.
Douglas G.Service was above and beyond!! Very pleasant and helpful to us and we appreciate their kindness!
Patsy M.Truck wasn't ready, keys weren't in lockbox, and had some type of pop spilled in it too. UHaul stated they would give me a free day, but lied and they charged me for it. I would not recommend.
Michael W.Although we weren't able to pick up our truck the day we were supposed to everything went good. Ojay was easy to work with and very personable.
Ryan C.