Customer Reviews for Oilology
(Distribuidor de U-Haul del vecindario)

24 comentarios

1655 Route 228   Cranberry Township, PA 16066

(724) 742-9629

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2022: 9:00 a. m. - 4:00 p. m.

Servicios en esta ubicación:

Contáctanos

(724) 742-9629

1655 Route 228
Cranberry Township, PA 16066

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2022: 9:00 a. m. - 4:00 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

I want to be very clear, the old people who run this location are extremely nice & kind. But this is an old timey business that has fallen into deep disrepair. This place is essentially an overfilled junk yard with nothing but half assembled vehicles packed on to the grounds. There are no actual parking spaces. I had to try and squeeze my car next to some old junk heaps. Once I did that and got into the office I literally had to wait 25 minutes since the guy was working with another customer. No excuse for that. Hire some help maybe. But then the check in process started which was so sketchy I almost cancelled it right then. First off the guy had to write down my driver's license number & credit card number on a piece of paper. No one does that in 2022. No one. Plus, why should he even have to since I reserved this unit with a credit card on the U-Haul app? Very disturbing. I know none of that is necessary because I rented a U-Haul last week from a different vendor and they used an iPad to check me in & it was seamless without data collection. At the end of the day I really don't think these people should be allowed to maintain their U-Haul franchise. They run it like it's 1985. And honestly, you should get pictures of the location. It's a complete sketchy dump & having the U-Haul name attached to it isn't good for business. Lastly, and I can't say this enough, they were the nicest people in the world. But they're in way over their heads here.

Christopher S. 
Clasificación:
5.0

Great group of people!

Steve T. 
Clasificación:
2.0

When you allow an order for a specific truck at a specific location, please verify you have the truck and it is available. We had a horrible experience with Uhaul combined with a mover helper service. The 26ft truck was not available and the 20ft replacement caused us to need a second trip. Meaning more miles $$ and not enough time for movers. Paid a lot for mover helpers that left 1/2 way through our move! Not happy at all with the entire process!

Robert B. 
Clasificación:
5.0

Excellent service in every aspect.

Nathan W. 
Clasificación:
3.0

Only 1/8 tank of gas. Too low to feel comfortable driving it. I know I only had to return it that full but had to run to gas station asap so it wouldn't run out.

Kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Benjamin B. 
Clasificación:
4.0

We reserved the small box truck, but on the day of the move we had no choice but to use a van instead. It made it pretty difficult, but we got it done.

paul M. 
Clasificación:
3.0

El cliente no dejó un comentario.

William T. 
Clasificación:
5.0

Nada

Bill K. 
Clasificación:
5.0

Great customer service! I had to change my move date, and Kathleen made it happen. Truck was ready to go on morning I needed it.

Duane F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy C. 
Clasificación:
4.0

Owner was very nice and helpful.

Alavi A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suraj A. 
Clasificación:
3.0

Don't ask your customers to drop off units that are an hour away, only to pass 10 others that are closure to the customer's residence.

Danny H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine A. 
Clasificación:
5.0

The owner was courteous and thorough. I felt comfortable leaving my own vehicle there overnight while I had the U-Haul rental. He even checked in with me at the end of the day to ensure that we had clear communication about dropping off the van the following day.

Janet P. 
Clasificación:
5.0

Very friendly and accomodating.

Bjoern B. 
Clasificación:
2.0

More professional, on time, prepared

Doug F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

roy L. 
No se han enviado comentarios para esta ubicación.

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