Mirror adjustment feature in the truck. The mirror could only be adjusted manually and only in certain way.Afif A.
Customer Reviews for Ogles Storage
(Distribuidor de U-Haul del vecindario)
Columbus, IN 47201
(Closed from 12-3 for deliveries)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Rex K.
The Uhaul App experience let us down. While picking up the van, the app crashed at the take and odometer picture process. Upon restarting the app, the rental was "In progress", so we just took off. While attempting to return, the app refused to accept the odometer picture. I attempted more than 50 times with the same result. I then called Uhaul and was on hold for over 45 minutes. Luckily the location's owner happened to stop to get the mail and was kind enough to return the van for us. I don't know what we were doing wrong, but the app just doesn't work. The issues seems to be picture related.Kenneth R.
El cliente no dejó un comentario.renada P.
El cliente no dejó un comentario.Kenneth R.
I ordered a dollie and it wasn't in the van when I picked it up.jennifer A.
El cliente no dejó un comentario.Justin B.
I picked a location that was near my grandmothers house and without notice my pick up location movers to Ogles storage. The truck was backed up into a muddy area that made it hard to inspect. Finally, I took a lot of pictures of the wrong truck and then had to take pictures of the right truck after realizing my mistake. I added comments and pictures and I don't think any of them actually were added to my account at pick-up. Their was no-one at ogles to help with pick-up and the self-service process was terrible.Isaac H.
I originally ordered a 20 foot truck in North vernon Indiana and my order was confirmed. I go to pick it up and it wasn't there at all. So I had to order a smaller truck from 20 miles away which took 2 trips. My bill went from 160 dollars and 1 trip to 293 dollars and 2 trips because uhauls order app is a joke.Will S.
El cliente no dejó un comentario.KELLY F.
El cliente no dejó un comentario.John E.
Our experience was great. Very clean truck thank you very much!!NANCY H.
El cliente no dejó un comentario.Mike M.
El cliente no dejó un comentario.Eugenia T.
El cliente no dejó un comentario.GORDON T.
Everyone was very friendly and helpful.Christine R. | Overall Experience
Good customer serviceAngela C.
El cliente no dejó un comentario.Heather B.
Have staff remind customer to look for message to verify condition of equipment before departing the location.Christopher S.
Service is great. Truck needs some overall service. Dashboard went out at the parking lot when it was returned and engine was idling.CHENGANG T.
El cliente no dejó un comentario.CHELSEA S.
Smooth rental and pickup process, friendly staff.SUSAN D.
Have a open concern on fuel charges but that's not sorted yetvelmurugan R.
Very good customer service! Truck was in good condition. Everything went smooth.KYLE F.
El cliente no dejó un comentario.Thomas M.
Make sure they put in an exact drop location. I got charged more because they didn't do that for meALVA L.
El cliente no dejó un comentario.David N.
Charged my acccount twice. Charged me for fuel when I brought it back at same level it left. Deputing charges with U-Haul and if they do nothing I'll depute them through bank. Will never use U-Haul again. Was worst experience ever.adam L.
El cliente no dejó un comentario.Scott H.
When we got the truck to the house, it was locked on the back. We could not get any help to get it off. It took us over 5 hours on the phone trying to get help to get the lock off and still no one helped us. We finally just cut the lock off so that we could get on with our move. This was so totally uncalled for.Taya H.
Lower price! Was more than quoted.TIMOTHY E.
El cliente no dejó un comentario.Maria F.
My issue is with UHaul and not the locations. Terrible customer service. I was contacted the evening before my morning pickup and told the pickup location was changed to a location one hour in the opposite direction I would be traveling. This caused MAJOR issues for me with the help I had secured for moving the next day. UHaul was impossible to reach and not helpful at all in trying to assist with this issue.JEFFREY G.
El cliente no dejó un comentario.Vanessa L.
El cliente no dejó un comentario.Cameron B.
El cliente no dejó un comentario.Steven E.
All tires were bad. We had to have roadside assistance replay 2 tires and during our drive, a third tire had a low tire alert. This poorly maintained truck caused us a 4 hour delay and missing the move in time at the apartment. Very frustrating and extremely disappointingMark B.
Excellent experience.Lindsay K.
El cliente no dejó un comentario.DENNIS R.
Let me know a little more in advance that I need to travel over an hour for the uhaul pick up. I understand the rentals near me may be booked but less than 24 hr notice created a bit of a logistics issue picking up the truck.TIMOTHY H.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.Ratnesh P.
El cliente no dejó un comentario.CHAD T.
No Air Condition. Charger was not working, causing trouble to charge my Cell phone to locate GPS. Truck was not maintained properly. Brakes are not well maintained. Poor Battery. Oil was spilling everywhere inside the Hood.KHALID N.
The reservation location changed a few days before the check out which caught me off guard. The check out process was plagued by poor cell phone service in the area (or maybe my cell phone?). Luckily the owner showed up about 1/2 hour after I should have been out of there and was able to check me out inside their business on their computer. They even sought out the least expensive option based on my anticipated mileage. Glad they were able to help me. Not sure what I would have done without them on-site. The equipment was fantastic. Very clean, very easy to load, very nice to drive. The check in process was plagued with the same poor cell phone service . I got to the last step and just had to quit and leave the keys in the drop box. My bad experience should not be reflected on the owner of the business, but maybe UHaul could allow check out and check in via a better method (check-in at my home with better internet connection or wi-fi?).Steve B.
Great Customer service!!Dannie H.
El cliente no dejó un comentario.JASON H.
The folks at Oogle were the best every step of the way. I highly recommend them.Dale M.
El cliente no dejó un comentario.Jessica M.
This was better than the experience I had the day before. This guy was pleasant and tried to help me out. It ended up costing me more than it should have because my reservation wasn't honored and on Sunday the man didn't have anything I reserved. No truck, no dolly nothing. Your motto on his wall was move with peace of mind. That's a joke, I was so stressed after everything I went through I hope I NEVER have to use your company againANDREA R.
Everything was great I'll definitely recommend!! Great service thank you sooo muchBlanca C.
Quick and easy, friendly, Great serviceRANDY S.
They were amazing!CHAD C.
El cliente no dejó un comentario.BARRY T.
Very good I recommendBernardo I.
rental system not very user friendlyJOHN A.
Nice place to rentGABRIEL A.
The truck needs headlights adjusted it was a rough ride and steering needs looked at.Kim M.
El cliente no dejó un comentario.AARON P.
Friendly, nice peopleMabel W.
The U-Haul truck drove horrible. Shakes down the road really bad. I am relieved that we didn't have to drive very far.Jason H.
El cliente no dejó un comentario.Timothy G.
El cliente no dejó un comentario.Heather A.
Had our storage unit for 3 years while out of state. Our stuff was safe from weather related issues and secure from theft. Staff was courteous any time we called. Would rent from again and would recommend!Don M. | Overall Experience
El cliente no dejó un comentario.DANIEL G.
Nothing everyone was very understandingLucinda H.
El cliente no dejó un comentario.gary S.
El cliente no dejó un comentario.JEREMIAH L.
El cliente no dejó un comentario.Tony O.
Quick service. Good location.Ronald T.
Good, honest people.TREVOR H.
El cliente no dejó un comentario.Darleen K.
Make sure the tire straps on the auto transports are long enough and not been dragged down the road.John G.
El cliente no dejó un comentario.Eugenia T.
El cliente no dejó un comentario.GARY M.
El cliente no dejó un comentario.CRYSTAL J.
El cliente no dejó un comentario.VINAY R.
Great experience Very helpfulwendy B.
El cliente no dejó un comentario.GEORGE L.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.JESSICA M. | Overall Experience
Thank you, the only thing I didn't get my $100 Back like I was told. I will get. Thank you anyway God bless us all.RETRICE W.
El cliente no dejó un comentario.MICHAEL H.
Everything was fairly simple but still annoying at the same time. I've got mobility problems and can barely walk even with a cane. Both pick up and return had to walk to door to scan code then back to truck then back to key box. The return was worse. It was pouring rain and heavy wind turning umbrella inside out while hobbling on a cane anyway.... go to door to scan the stupid location code, back to truck to take pictures, back to door to drop keys. Pouring rain...can't walk...both hands full and you want me to try to open the back to take pictures. You got 2 random pictures to appease the stupid app before my hip totally gave out and I fell down again. Less hassle on the app or actually staff your locations during rental hours.Brian H.
clean mud out of interior however people were very nice and accommodating. Would recommend them.WILLIAM M.
El cliente no dejó un comentario.VALERIE D.
I would have given it an excellent but I ordered a furniture dolly and blankets and they were not in the truck when I got it (and it was Saturday and the business was closed).John K.
thank you for quick and easy process, and genuine customer service!BRYAN M.
El cliente no dejó un comentario.MARK S.
El cliente no dejó un comentario.Andrew H.
El cliente no dejó un comentario.MAX I.
Automated return did not work. Not happy about $20 fee for returnHOWARD E.
El cliente no dejó un comentario.Heriberto M.
El cliente no dejó un comentario.HOWARD E.
The uhaul that we rented had bald tires and one blew out as we were driving to storage. I hope they perform safety checks on their rentals to prevent this from happening to future customers.Joseph D.
El cliente no dejó un comentario.MATTHEW M.
Tony was very professional and extremely polite and nice.HALLIE A.
El cliente no dejó un comentario.PHILLIP T.
Couldn't have asked for a better experience!Josh E.
El cliente no dejó un comentario.Michael W.
This is not location fault I assume. I chose jan 2 as pick up date. Chose this location as one that would be open. Chose time when they would be open. Called U-Haul to confirm that location would be open. Came - location is closed. Called U-Haul spoke with very rude operator who told me to download an app and that she does not have time to talk.michael P.
I have no idea.GORDON L.
El cliente no dejó un comentario.Dylan L.
Really enjoyed all the support the staff gave.Kipp B. | Overall Experience
Real nice guys i talked to helped me out.clean and easy to get in and out of the facilityNatasha M. | Reservación
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