The truck I reserved online hadn't been returned yet so I was given a smaller truck. I was able to fit all our items in the smaller truck but just barely. Truck was in great condition and clean. Rental process was easy.
Justin I.
Customer Reviews for OG Mart
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Sales manager very knowledgeable with your u haul services. I will definitely recommend this location.
MORRIS P.Nothing, the owner was very helpful.
Phuong N.Parking lot was under construction. It will be nice when done
Robin W.Jeff was awesome! Great location for airport as well.
JAMES O.Location was a bit of a drive. It was a rainy day so area had standing water. However the operator was fantastic and very helpful in the pickup. I was shifted to 3 different location over course of 2 hours for equipment pickup
Christopher H.Movers unlimited is not a good company. Uhaul should not allow them to represent them.
Sammy M.Very knowledgeable and polite. They even sell ice cream pops. WAHOO, who doesnt like ice cream pops?
JIM H.The Online reservation process was very easy to navigate. The Check in process was simple (picture of photo ID), and went very smoothly when I got to the rental establishment. The Van I rented wasn't cleaned out (there was trash in the back of the van), but overall, the entire process was seamless from start to finish.
TOMEA S.Such a pleasant experience!! The guy in the store was great!!
MELISSA T.I dropped off a rental there. Seemed to be a nice guy. Then I get charges to my card for cleaning, etc. the unit was reported dirty when I picked it up with photos attached. I also reported it to him when I dropped it off. He said he would take care of it. I guess by charging me.
Brandon K.Jeffrey has always been committed to making sure my moving company has the trucks it needs...he has never let me down!
JOHN A.Wonderful Customer Service!!!
mike M.Would love to have a paper copy of contract.
WILBUR C.Said I was a model renter. I followed the rules; swept the inside, filled w/ gas. Returned clean as I got it. Apparently this is the exception now a days. Sad. :(
Christopher R.Friendly, honest, and integrity. A pleasure to do business with. ¡Gracias!
An N.The truck was clean but smelled like cigarettes Previous renter I assumed smoked inside smelled really bad.
YOLANDA H.They were efficient and helpful at this location. I have used them before and will use them again. Great service and quick turn around.
Karen C.Great service and very polite
Efrein T.Was dirt on floor on driver side
JACQUELINE W.The gentleman who helped us at this location was excellent.
Ty G.Very friendly and helpful.
micki T.Professional and courteous service.
JOHN B.Awesome staff
Hoang N.Excellent customer service by this location owner
Hiren P.They were very nice and helpful.
Aaron N.It's sad that there are several places in Newcastle area that has the ability to keep uhauls but we had to drive an extra 8 miles one way (16 miles total) to get one and got charged for it at $1.09/mile. You guys should really keep up with the needs of people that live outside of okc.
Shawna W.Awesome customer service! Will be back!
Lucio S.The truck broke down half way and I couldn't return and had to be towed
RAMSEY H.The owner is always so helpful and kind. I've moved a few times over the past few years and each time I go to him! Even if there are closer uhauls available, I still choose him.
TIARA M.Nice, informative, helpful. Definitely would use again if needed.
WILLIAM M.Front window had residue on the insi6that would not come off
Daniel H.Nothing, everything was great!
ILDA O.Very friendly, checking the truck in was quick and easy.
Glen K.The staff were very kind and helpful.
ROCHELLE L.The truck smelled like cigarettes and I had to rent the truck for a minimum of 3 days even though I needed it for one? How does that make any sense.
Dru C.Store was not open during my drop off. It would be helpful for U-haul to identify any special (holiday) hours.
Samuel D.Best experience ever with u-haul at this location.
KERRY M.Very friendly, quick and efficient staff.
BROCK M.Great service and return fast and easy. I recommend this location!
Eduardo P.Thank you, uhaul!
Martin Z.Store owner was very friendly!
JAMIANNE C.Great customer service.
LINDA P.A lot of problems with the uhaul vehicle, grinding sound, needs either alignment or tie rods, head lights ne was pointed up in the trees and the other one was so dim that it SUCKED, couldn't get vehicle over 70 mph or it would bog down, tire lights was on, looked like blood in the back of the uhaul, heat or ac would not turn off, oil life was at 0%, Hard to keep on the road, took 2 hours longer to get home because of this uhaul. The locate that my reservation was for wasn't open and NO uhauls in parking area at all, had to find a uhaul myself, and that took almost a hour to get done.. I called your customers service and she was telling me to mobile check in,, how are you suppose to check out a uhaul when there WAS NO UHAUL TRUCKS THERE PERIOD?? Wasn't sure that it was going to make it to my house. This was the freaking worst. I should get paid for telling you all that is wrong with this truck, as a mechanic..... I am not very happy with this rental at all. I really was wondering who rented this truck some trafficker or coyotes bring people across the border?? Who was killed or beaten in the back of that truck?? I paid over 420.00 for this rental. And was really wondering if I was going to make it or get killed in that truck.......
ROSALIE B.Excellent service. Great location.
DARRYL M.Really nice people
CHARLES S.Very helpful
kinarath P.Very good experience
EDWARD D.Very friendly owner at this location. Very easy rental process. Highly recommend.
RONALD H.Easy and owner was friendly.
STEPHEN L.