Customer Reviews for Oconomowoc Auto Sales
(Distribuidor de U-Haul del vecindario)

3375 comentarios

1381 W Wisconsin Ave   Oconomowoc, WI 53066
(Just east of Marks Rd)

(262) 567-3184

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 7 a. m. - 4 p. m.
  • Dom.: 7 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(262) 567-3184

1381 W Wisconsin Ave
Oconomowoc, WI 53066
(Just east of Marks Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 7 a. m. - 4 p. m.
  • Dom.: 7 a. m. - 12 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

LISA M. 
Clasificación:
5.0

Great experience! Super friendly and helpful guy at the desk. They have boxes and everything else one could ever use for moving. Clean well-maintained trucks. Drano, the owner takes pride , and it shows!

Troy N. 
Clasificación:
5.0

Super nice and helpful, my 2nd time renting from him and it won't be the last

ERICK K. 
Clasificación:
5.0

Simple and easy to reserve and friendly and helpful when I got there to pick it up.

Kenneth N. 
Clasificación:
5.0

I have used this location several times for u-haul rentals - always good service and the equipment is in good shape. Would highly recommend!

Terrance B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
4.0

I asked for pick up in Waukesha and it was listed on the initial invoice. When I paid a few days before pick up, they changed location to Oconomowoc which was an extra 30 minute drive one way to pick up the truck. I wish I would have double check location as they didn't notify me of the change in location. Original location was 5 minute drive. Wasted an hour of invaluable packing time.

Rick R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERNE E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adam V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adam V. 
Clasificación:
4.0

El cliente no dejó un comentario.

RYAN L. 
Clasificación:
4.0

it's our go to U-haul place

Lawrence B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
5.0

This is not a comment for improvement, but a comment as to how helpful Dean was in hooking up the trailer. As a first time user, I appreciated his patient and personable helpfulness.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMY C. 
Clasificación:
3.0

We originally scheduled a 26' truck from the Watertown location and had it reserved weeks prior and the day of pick up when I went to pick up the truck my app wouldn't work or let me get thr truck, I called the district manager (who was amazing at helping) and was told their were no trucks available for us at Watertown and had to redirect us to oconomowoc location. We were already irrated since no one told us this in the first place we were on a time crunch to get moved we get to the oconomowoc location and the person left didnt even wait for us when he new we were coming and on our way and having all these issues...we get their and again the app wouldn't work, turns out the oconomowoc person lied to the district manager so the district manager had to find us a new truck different size which made moving longer for us...we eventually got it all worked out but it would of been a better experience if somone would of told us before the day of that their wasnt any trucks at the Watertown location. I even called the Watertown location the day before to verify and he looked up the reservation and said it was all fine. We wont be using uhaul again and have told many people about the bad experience

William S. 
Clasificación:
5.0

your 24/7 software is TERRIBLE!!!!! It took me almost 20 minutes just to get access to the keys. You need a better system.

lance T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

Fast and friendly service

Robert M. 
Clasificación:
1.0

When I turned this vehicle in there was an old dry stain in the front of the truck near the Mom' attic. The person that signed me in went back there and accused me of spilling something back there. He charged me $75 cleaning fee even though I explained to him I did not cause that stain (only had furniture) but unfortunately I did not think about listing that stain on my pre check in.

Keith W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles E. 
Clasificación:
5.0

Awesome sales staff

DIANNE K. 
Clasificación:
5.0

I felt like I got top notch service and the item I rented got the job done with ease. Great experience.

Randall M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy C. 
Clasificación:
5.0

Greeted me properly when arrived. Quick to act and friendly and very helpful!

BRIAN P. 
Clasificación:
5.0

My favorite uhaul place. Always friendly and efficient. ¡Gracias!

David N. 
Clasificación:
5.0

Great guy. Helped me purchase a hitch as well. Definitely would recommend. I will be using again.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN K. 
Clasificación:
5.0

Dean is always great and very helpful. Quick and easy rental. Would definitely recommend!

Dawn K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard T. 
Clasificación:
5.0

Dean was very helpful

James P. 
Clasificación:
5.0

All went seamlessly. Good Job

John P. 
Clasificación:
5.0

i have rented a number of times from this location and would again!

Kent K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT O. 
Clasificación:
5.0

Great service, trailer was clean and ready to go.

Armin B. 
Clasificación:
3.0

The unit needs the wheels and tires balanced. It had a real vibration despite showing recently maintained by this location. The attendant can be rude even though he does it with a smile. The convenience of its location is likely the ONLY reason I would ever do business here again. After discussing my experience with other people in the area this rude behavior is typical of him.

Bradley M. 
Clasificación:
4.0

This location was basically a large lot out behind a business. It wasn't super clear where to leave the truck, but the lot was large enough, so it was easy to maneuver in. I dropped the truck off after hours though, so it would probably have been better if the business had been open and able to assist.

RYAN L. 
Clasificación:
5.0

Nothing that I can think of. Everything was fine.

Steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geoffrey O. 
Clasificación:
5.0

Excellent service

MARK T. 
Clasificación:
5.0

Nothing - Dean was very helpful in helping decide what size truck we needed. Very easy to deal with and very professional. Would use this location again and recommend it to others.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant H. 
Clasificación:
5.0

Easy to get to and easy to return trailer very nice

ILENE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevinburns L. 
Clasificación:
4.0

The U-Haul website crashing all the time like I mean I had to reload my screen 15 times just to get to the next step

ryan K. 
Clasificación:
1.0

Better communication.

Justin B. 
Clasificación:
5.0

The staff was help was courteous, knowledgeable and helpful. I will use this store the next time I need to move something.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory S. 
Clasificación:
5.0

Deano is great as always!

Kent J. 
Clasificación:
5.0

Very friendly and helpful

THOMAS K. 
Clasificación:
5.0

Outstanding Service

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENDRA O. 
Clasificación:
5.0

Nothing..... it was a great and smooth experience

Dennis W. 
Clasificación:
3.0

It would have been much better if I could have picked up the truck and trailer at my local location rather than drive 35 miles to get it. Both the truck and trailer were on site at my local site.

Cecile S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

the service man was very helpful setting up the trailer

TIMOTHY D. 
Clasificación:
2.0

El cliente no dejó un comentario.

JEFFREY M. 
Clasificación:
5.0

DO NOT make your reservations online. We book directly with Deano so we don't have to contend with all the extra emails/ texts we always get otherwise. One call and we are confirmed, no wading thru pages of 'click here to confirm you don't want extra tape et al."

TROY N. 
Clasificación:
5.0

I have rented trailers multiply times from this location. The owner, Deano, is great to work with, very knowledgeable and accommodating.

Dina J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa U. 
Clasificación:
5.0

El cliente no dejó un comentario.

William P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard I. 
Clasificación:
3.0

El cliente no dejó un comentario.

Liz H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen H. 
Clasificación:
5.0

Customer Service was Awesome. It really helped to go there and not have any issues...

Tameka H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

When I dropped off the truck, the man was extraordinarily helpful. I would highly recommend buying the U-Haul insurance, though. I had a freak accident with a light pole in an interstate service area parking lot, and the insurance took care of it (there were no damages to the storage area above or behind the cab though). It was the best $84 I've spent in a long time. But beware, the insurance doesn't pay for damages to "Mother's Attic" above the cab or the storage area behind the cab, so be very careful of overhanging tree branches, etc., and be careful of turning . It is 11 feet high on the 20ft truck we rented.

Dennis E. 
Clasificación:
3.0

The rep at this location (Deano) was friendly and helpful. Completing the pre-checkin made pickup fast and easy. The trailer I rented was older and well used, but it has been maintained well. It operated flawlessly.

MICHAEL B. 
Clasificación:
5.0

Dean took good care of me.

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBY B. 
Clasificación:
5.0

Easy and quick

THOMAS F. 
Clasificación:
5.0

Suggest give customer the choice if they would like assistance hitching trailer to tow vehicle or if they prefer to hitch on their own.

Richard S. 
Clasificación:
4.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANINE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith J. 
Clasificación:
5.0

Very smooth and easy process!

Todd M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad R. 
Clasificación:
5.0

This is the best location to rent from

Tyler T. 
Clasificación:
1.0

I would tell people to avoid this place, use Penske or Ryder. I struggled to check in due to phone losing service in and out. The man checking me in refused to help even though he could see my visible frustration and hear it in my voice. The truck smelled of smoke and the the over usage of cleaning materials did not compensate for it. This was single handily the worst customer experience.

Rebekah H. 
Clasificación:
5.0

Dean runs a fantastic business!

Brad S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
No se han enviado comentarios para esta ubicación.

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