Comentarios del cliente para O'Connell Body & Towing

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de O'Connell Body & Towing

Grado total:

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Eric F. en

Grado:

Everything was set up and ready to go when I got there.

JOHN S. en

Grado:

Knock the big pieces off the trailer before renting it out. Maybe offer repair service or DIY parts for electrical pigtail on the tow vehicle.

Mary M. en

Grado:

El cliente no dejó un comentario.

William M. en

Grado:

El cliente no dejó un comentario.

Ronald R. en

Grado:

El cliente no dejó un comentario.

Miranda S. en

Grado:

El cliente no dejó un comentario.

Daryn H. en

Grado:

Rented a car dolley. Maybe consider an hourly rate, or even a half day rate. I had to pay for a whole day and only needed it for 45 minutes. Took longer to get the rental agreement figured out than it did to tow my car!

Dale K. en

Grado:

The location was handy and well located - easy to find. However, when I dropped it off (at 9:50am) the guy behind the desk was talking to someone else (none business related). He said he would take care of it and I left him the key. According to the web the site was open until noon. The vehicle was not checked back in until Monday morning. I even called the store Saturday afternoon and got their answering machine. I left a message asking them to call me back, stating my concerns the truck was not processed. I then called the U-Haul main number later in the afternoon again stating my concerns that the truck was not checked back in. They ended up calling the regional director about my concern and they got their answering machine as well. Monday, morning the check was finally checked back in. The receipt says it was returned 05.18.2019 @ 4:00 PM. The return date is way off! It looks like it was changed to hide the fact that it should have been checked in 6 hours earlier when the business was open.

michelle P. en

Grado:

El cliente no dejó un comentario.

DAVID W. en

Grado:

El cliente no dejó un comentario.

bryce V. en

Grado:

El cliente no dejó un comentario.

Marco A. en

Grado:

El cliente no dejó un comentario.

James K. en

Grado:

El cliente no dejó un comentario.

Tim S. en

Grado:

this is not this location's problem but I had to drive 60 miles out of my way to get this truck because there was not one available at U Haul in my town. I don't think I should have bee charged 0.69 per mile by U Haul to go get that.

Susie T. en

Grado:

El cliente no dejó un comentario.

robert N. en

Grado:

El cliente no dejó un comentario.

Pam H. en

Grado:

GPS did. Or locate this location

Lorie L. en

Grado:

El cliente no dejó un comentario.

Kristina E. en

Grado:

The reason it was not inviting was I dropped off the truck at night and it was not very well lit.

MARK J. en

Grado:

This facility only has a few rental trailers and had only 1 truck. We ever fortunate that it was still there when we needed it. My recommendation is to be sure you contract far enough in advance to be sure they have what you need.

jonathan S. en

Grado:

Over all good experience, but some items need work. The website in which uhaul makes the business' pay to use is terrible. I can't tell you how many times we had to start over because your website programming is attrocious. Please fix this. It'll save a lot of time and annoyance from the company renting out your products and the customer.

Stephanie J. en

Grado:

I ordered a 20 ft. truck and there was a 15 ft. one that I picked up after business hours. I ordered a furniture dolly, they didn’t have one.

priscilla P. en

Grado:

El cliente no dejó un comentario.

DUANE P. en

Grado:

El cliente no dejó un comentario.

Thomas R. en

Grado:

Inside was clean and inviting. The personnel were friendly and helpful. The outside is a bit messy and not necessarily that inviting. Having said that, it was very conveniently located for me and would not have wanted to drive 30 minutes to another U-Haul location.

James R. en

Grado:

El cliente no dejó un comentario.

Brian T. en

Grado:

Unfortunately, I requested a pick up in Crivitz, WI and was sent to Menominee Michigan which was 27.2 miles farther and I was then charged 21 miles over the allowed mileage. This is a U-Haul issue and not a O'Connell issue. O'Connell was courteous and managed well, although, the U-Haul check in personal was not there when I dropped the truck off. I have nothing against O'Connell, only U-Haul's poor business practices have convinced my to never use them again or recommend to anyone.

Leila V. en

Grado:

Pick up at O’Connell’s was seemless. The owner went above and beyond to make sure we were taken care of. He was more than accommodating and very professional. Such a great experience when moving can be a daunting task.

Hazen H. en

Grado:

This location was the BEST, had what I needed when I needed it, no hassles, I wish every I-hual was this easy to work with! Keep up the good work!! Thanks again

RUTH P. en

Grado:

El cliente no dejó un comentario.

walley B. en

Grado:

Very nice people to work with