I got there at 3 pm. No one was there and it took me an hour to do the drop off paperwork. There were no instructions where to drop off the truck so I managed to park it in the street which is not easy for a big truck and not safe. The app wouldn't let me upload my own pictures and the app can we a section wouldn't allow my phone to take pictures from the app. I used my wife's phone and it finally worked. I left the 3 dollies in the back of the truck with no lock on it. I hope sone one doesn't steal the dollies. I would never have picked the location had I known all that. It definitely wasn't clear when I set up the rental that the drop off was so second rate. When I see hours posted for being open I assume someone will be there to accept the truck. If not it should be classified as a drop off after hours location and then guys like me won't choose it.
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The lady working at the desk was rude and difficult to work with. And extremely extremely slow.